Nonprofit Organization Director Secretary Resume Example

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(555) 432-1000,
Montgomery Street, San Francisco, CA 94105
Professional Summary

Detail-oriented Laboratory Technician with experience at high-volume output labs. Skilled handling live-patient samples and maintaining laboratory equipment. Strong communication skills and talented working positively with scientific teams. Certified Phlebotomist well versed in venipuncture, capillary puncture, and special collection procedures. Detail-oriented and committed to maintaining highest quality control and patient care standards. Adept in variety of software applications for EMR maintenance.

  • Documentation and reporting
  • Specimen collection and handling
  • Clinical chemistry
  • Infection Control
  • Lab result interpretation
  • Medical Laboratory Procedures
  • Quality control monitoring
  • Sterile technique
  • Calibration
  • Microbiology
  • Preparing Compounds and Reagents
  • Lab equipment maintenance
  • Basic math
  • Computer skills
  • Multitasking abilities
Coffeyville Community College Coffeyville, KS Expected in 12/2015 Certification : Phlebotomy - GPA :
  • Coursework in Anatomy and Physiology, Medical Office Practices and Procedures and Phlebotomy
  • Completed 53 Hours of Didactic And 120 Hours of Clinical Practicum in Phlebotomy At Coffeyville Community College. Acquired My Phlebotomy Technician Certification Licensure Through The National HealthcareerAssociation (NHA) Certified Nursing Assistant (CNA)
Oklahoma State University - Oklahoma City Oklahoma City, OK Expected in 05/2011 Certification : Certified Nurse Aid (CNA) - GPA :

Completed 96 hours of classroom and clinical training

Appleton West High School Appleton, WI, Expected in High School Diploma : - GPA :
Work History
Top Flight Athletics Cheer Booster Club, Inc - Nonprofit Organization Director/Secretary
City, STATE, 05/2018 - 08/2020
  • Created all needed documents for state and federal filings and maintains such filings.
  • Developed and collaborated with a small team to form a nonprofit 501(c)3 organization to help raise funds for competitive cheerleading families and to give back to our community.
  • Drafted professional business memos, letters and marketing copy to support business objectives and growth.
  • Assisted with event planning, including associated travel and logistical arrangements.
  • Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
  • Implemented new dictation software to take meeting minutes and messages, transcribe notes from board of directors and member meetings and enter them into our record keeping software.
  • Produced highly accurate internal and external office collateral, communications and forms such as letters and memoranda.
  • Created and implemented standard operating procedures for records handling.
  • Answered questions and addressed, resolved or escalated issues to executive board personnel to satisfy our members needs.
  • Developed recordkeeping systems for the booster club's records and company documents to optimize operations and reduce project lags.
  • Chaired weekly meetings with executive leadership to identify opportunities for improvement, establish milestones and tailor products to individual markets.
  • Supported regulatory compliance by overseeing all audits to verify protocol adherence.
Jane Phillips Medical Center - Phlebotomist 1/Laboratory Assistant 2/Office Assistant
City, STATE, 03/2015 - 08/2018
  • Collects blood and specimen samples.
  • Answers telephone calls, provides patient reports/test results for doctors and patients, as applicable.
  • Collects, verifies and processes patient registration data and test order/entry into hospital information system/ laboratory information system.
  • Organized daily work based on collection priority.
  • Determined donor eligibility by conducting screenings, interviewing prospective donors, and obtaining medical histories.
  • Resolved unusual test orders by contacting physicians, nursing stations or reference laboratories.
  • Maintained confidentiality of all patient information to conform to HIPAA, internal and other regulatory standards.
  • Conducted evaluations for as many as 100 patients daily, including EKGs, chemical analysis, urinalysis and hematology.
  • Reduced turnaround time on lab results by 40% through communicating with a team of coworkers.
  • Recorded, reported and posted test results using Cerner Millennium.
  • Developed system of staff communication, enabling quicker implementation of treatment plans and improved comprehensive patient care.
  • Analyzed patient and family feedback to identify opportunities for staff recognition as well as areas for improvement.
  • Recorded, reported and posted test results using Cerner Millennium LIS.
  • Oversaw items in inventory and reordered before supplies diminished.
  • Maintained strict aseptic fields when collecting biological samples, minimizing staff and patient infection risks.
  • Cleaned and sanitized equipment and workstation in compliance with health and safety regulations.
  • Set up, maintained and verified sterility of lab equipment and tools.
  • Assisted pathology team with skilled analyses by preparing tissue samples.
  • Tracked collected specimens by initialing, dating and noting times of collection.
Lowes - Live Nursery Assistant Manager, Garden Specialist
City, STATE, 03/2012 - 07/2013
  • Responsible for overall sales and merchandise maintenance of assigned department.
  • Maintained department according to company merchandising standards and store operations policies.
  • Maximizes sales of department merchandise and related products.
  • Ensures that all merchandising and operational activities take place on a consistent basis.
  • Provides and ensures quick, responsive, friendly customer service.
  • Provided basic technical support resolving issues for clients on variety of company products.
  • Used database to research, gather, analyze and present data.
  • Assisted customers with finding requested plants and flowers.
  • Safely utilized all power and hand equipment including forklift and pallet jack.
  • Carried out preventative maintenance by checking sprinkle spray angles and testing performance of digital controllers.
  • Carefully maintained plant health through watering and proper fertilization to minimize losses and waste.
  • Initiated timely response to emails, voicemails and written correspondence.
  • Improved profitability by 89% by significantly reducing full-time employee (FTE) hours, maximizing efficiency of new software.
  • Performed various administrative functions, including filing paperwork, delivering mail, sorting mail, office cleaning and bookkeeping.
  • Achieved recognition from senior management for contribution to store success, including managing sales, employees and operations to foster optimal performance.
Icehouse Tavern - Bartender/Manager
City, STATE, 08/2007 - 01/2012
  • Took customer orders and capitalized on opportunities to sell special beverage and food options.
  • Increased profits with enhanced inventory oversight and strategic pricing adjustments.
  • Reduced labor costs by improving employee schedules and workflow to capitalize on individual strengths and better meet forecasted customer demands.
  • Capitalized on opportunities to advance operations and mixology knowledge, enhancing customer service with refined and current expertise.
  • Handled escalated customer concerns with speed and knowledgeable support to achieve optimal satisfaction and maintain long-term loyalty.
  • Strategized plans to increase bar revenue through innovative promotional concepts, specialty drinks and customer-focused events.
  • Kept accurate inventories and notified management of ordering needs for liquor, beer, wine and bar supplies.
  • Determined business needs by acquiring client feedback for process improvements.
  • Kept facility compliant with health codes, sanitation requirements and license regulations, alleviating potentially heavy fines.
  • Reduced financial inaccuracies by using Microsoft Office Suite while verifying receipts.
  • Reduced inaccuracies by carefully counting cash and keeping meticulous records of transactions.
  • Motivated and disciplined employees and implemented new mentoring program, which increased worker morale.
  • Decreased waste by 48% through creating and following strict recipes and measurements for drinks.
  • Maximized customer service by training staff, overseeing operations and resolving issues.
  • Improved customer service rankings by resolving issues quickly and accurately.
  • Prepared and served alcoholic beverages.
  • Maintained safety standards.
  • Performed barback duties.

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Resume Overview

School Attended
  • Coffeyville Community College
  • Oklahoma State University - Oklahoma City
  • Appleton West High School
Job Titles Held:
  • Nonprofit Organization Director/Secretary
  • Phlebotomist 1/Laboratory Assistant 2/Office Assistant
  • Live Nursery Assistant Manager, Garden Specialist
  • Bartender/Manager
  • Certification
  • Certification
  • High School Diploma

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