Night/Weekend Manager Resume Example
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NIGHT/WEEKEND MANAGER
Professional Summary
Well-qualified Management professional with good business sense and excellent leadership, planning and problem-solving abilities. Inspires team members, satisfies customers and handles funds. Positive and encouraging team builder. Helpful Telephone Operator adept at providing detailed and correct information to inquiring customers. Skilled in front desk management and call routing. Displays poised and eloquent demeanor to convey positive company image. Cashier with 9+ years cash handling and customer service experience in grocery retail environment. Dedicated retail store with experience cashiering, stocking shelves and managing inventory. Excellent communication skills and attention to detail.
Work History
Bass Pro Shops - Night/Weekend ManagerOwatonna , MN06/2013 - 06/2016
- Coordinated appointments to show marketed properties
- Conducted property showings to highlight features, answer questions and redirect concerns to close contracts
- Organized and participated in campus housing meetings on monthly basis to give residents opportunity to ask questions and provide forum for issues to be addresses
- Administered operations to handle needs of more than 200 tenants across property units
- Conducted inspections of property grounds, buildings and equipment to identify maintenance concerns and direct timely repairs
- Handled tenant complaints promptly and appropriately, calling in repairmen and other support services as needed
- Coordinated with janitorial and engineering staff on maintenance and upkeep
- Delivered night emergency on-call service for tenants on building issues
- Open and closed clubhouse lounge
- Checked pool and hot tub chemical levels
- Received tenants rent
- Organized room assignments
Ymca Of Greater Seattle - Front End CashierBellevue , WA08/2009 - 12/2012
- Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers
- Approached every question or concern with calm and level-headed approach to successfully address any need
- Counted cash in register drawer at beginning and end of shift
- Operated cash register swiping barcoded items across electronic scanner to record price and collected payment
- Maintained organized and orderly front endand removed carts, baskets and debris
- Performed cash, card and check transactions for customer purchases
- Counted tills for beginning of shift with start money and balanced and reconciled register at end of shift
- Handled customer complaints and concerns and escalated to direct supervisor for quick resolution
- Answered questions about store policies and concerns to support positive customer experiences
- Assisted customers by answering questions and fulfilling requests
- Processed credit card, EBT, and gift certificate payments with electronic computer system
- Informed front end manager of equipment repair and replacement needs to maintain operations
- Checked prices for customers and processed items sold by scanning barcodes
- Assisted with purchasing decisions and located merchandise for customers
Brigham Young University-Idaho - Fire Safety StudentCity , STATE01/2011 - 04/2012
- Checked all fire and life safety systems and equipment for proper placement at properties, including fire alarms, sprinkler systems and smoke detectors
- Calmly and effectively directed evacuations during fires and emergencies to avoid fatalities, injuries and panic
- Watched fire panel during events on campus
- Re-certified expired ABC chemical fire extinguishers
- Taught First-aid and CPR courses on campus
- Documented fire systems on campus using EXCEL
- Disposed of Hazardous materials on campus
Brigham Young University-Idaho - Sports OfficialCity , STATE04/2008 - 04/2011
- Promoted good sportsmanship among players.
- Inspected sporting equipment to ensure compliance with safety and event regulations.
- Verified accuracy of score calculations before winners were announced.
- Assessed players and equipment to verify conformance to event rules and safety standards.
- Monitored play times and elapsed time during particular events, stopping clocks to meet regulatory requirements.
- Officiated 200+ games over 3 year period.
- Judged performance in flag football and volleyball sporting events, awarded points and declared winners.
- Educated athletes, coaches and fellow officials about game rules and regulations.
- Communicated with fans, coaches, players and other umpires.
- Notified players, coaches and officiating team of rule infractions and relevant penalties.
- Explained and taught regulations and rules to players and coaches.
- Consulted with officiating team to discuss violations and play problems, coordinate responses and implement resolutions.
- Added and subtracted points from scores, tabulated penalties and keep accurate totals for each game.
- Trained new umpires.
Skills
- Paperwork management
- Customer support
- Money handling
- Market research
- Housekeeping skills
- Schedule coordination
- Professional communication
- Greeting customers
- Front desk operations
- Telephone reception
- Cash handling expert
- Strong communication skills
- Multitasking
- Team leadership
- Microsoft Excel
- Product stocking
- Scanner operation
- Critical Thinking
- Adaptability
- Employee training and development
- Excellent judgment
- Employee training
- Equipment maintenance
- Accurate money handling
- Customer service oriented
- Customer-focused
- Quick learner
- Outgoing and energetic
- Problem-solving
- Strong work ethic
Education
04/2012Brigham Young University - IdahoCity, StateBachelor of Science: Occupational And Corporate Safety
- Minored in Exercise Sports and Science
- Graduated with 3.4 GPA
- Member of Student Safety Council
06/2006Newport High SchoolCityHigh School Diploma
- Member of Key Club
- Member of Camelot Club
- Member of Horticulture Club
- Awarded Knight Valor
- Member of Varsity Girls Golf
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Resume Overview
School Attended
- Brigham Young University - Idaho
- Newport High School
Job Titles Held:
- Night/Weekend Manager
- Front End Cashier
- Fire Safety Student
- Sports Official
Degrees
- Bachelor of Science : Occupational And Corporate Safety
High School Diploma
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