LiveCareer-Resume

night manager server resume example with 20+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
  • :
Professional Summary

Team-minded Night Manager with 34 years of hands-on experience in restaurant industry. Successfully leads teams of 11 staff and provides outstanding customer service and personnel management. Goal-oriented, diligent and proficient in POS. Strengths include management and customer service.

Highly motivated employee with extensive customer service. Outgoing team leader and front end manager, while improving customer relations and improving our team as a whole.

Team player who is not afraid to jump in and and help employees by cleaning tables and getting drinks and delivering food.

Practical Night Manager skilled in hiring, recruiting and training applicants for various store positions. Outstanding sales and product knowledge with success managing all floor presentations and flow of goods to sales floor. Motivational, goal-oriented and focused at all times. Customer-focused professional with successful 34-year career in restaurant sector. Dynamic successful applying experience and customer service in busy business environment. Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

Skills
  • People management
  • Reservations management
  • Guest Assistance
  • Bank Deposit Preparation
  • Scheduling
  • Guest Services
  • Cleaning
  • Point of Sale Systems
  • Cash Register Operation
  • Store Operations
  • Delivery Overseeing
  • Inventory monitoring
Work History
Night Manager/Server, 03/16 to Current
EatalyChicago, IL,
  • Prepared nightly deposits by accurately counting all cash, filling out deposit slips, and securing deposit in vault.
  • Created nightly shift task lists to assign duties to each employee.
  • Conducted nightly inventory management procedures to track sales and stock levels.
  • Guided and motivated night team by establishing and communicating responsibilities and duties to each team member.
  • Secured building for closing by completing run-through of sales floor, turning off electronic systems and turning on alarms.
  • Reviewed all audits and reconciled nightly sales transactions by balancing cash registers and reporting discrepancies.
  • Restocked inventory on shelves by unpacking backroom boxes and filling empty space on shelves with appropriate items.
  • Organized shift meetings to communicate and resolve all issues for night operations.
  • Boosted team productivity and efficiency by leveraging top-notch abilities.
  • Performed forecasting to identify necessary changes for supply chain business.
  • Performed customer needs assessments and coordinated resolutions with supply chain and quality teams.
  • Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
  • Excelled in every store position and regularly backed up front-line staff to keep expertise fresh and relevant.
  • Effectively supervised staff of 10 personnel by implementing company policies, protocols, work rules and disciplinary action.
  • Completed take out orders efficiently.
Server, 01/14 to 01/15
Lineage LogisticsDayton, NJ,
  • Arranged tables for customers, following established preparation procedures to provide guests with excellent experiences and foster repeat business.
  • Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
  • Greeted and maintained relationships with regular customers.
  • Collaborated with kitchen team to support order preparation, manage efficient deliveries and minimize customer service issues by verifying meals.
Owner/Operator, 05/09 to 10/14
Lineage LogisticsDayton, OH,
  • Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.
  • Managed day-to-day business operations, including accounting, finance, HR, marketing and public relations.
  • Established and administered annual budget with effective controls to prevent overages, minimize burn rate and support sustainability objectives.
  • Applied human resources expertise to optimize hiring, training and performance.
  • Trained and motivated 7 employees to perform daily business functions, including quality service and food safety procedures.
  • Input income and expense details to track business finances and address variances.
  • Consulted with customers to assess needs and propose optimal solutions.
  • Managed 7 employees by supervising daily tasks.
  • Stayed current with market trends to determine optimal pricing of goods and services and to capitalize on emerging opportunities.
  • Payroll and maintained employee files.
  • Maintained up-to-date administrative records to monitor operational conditions.
Owner/Operator, 06/87 to 12/07
Hometown DinerCity, STATE,
  • Managed day-to-day business operations, including accounting, finance, HR, marketing and public relations.
  • Applied human resources expertise to optimize hiring, training and performance.
  • Trained and motivated [Number] employees to perform daily business functions, including [Task] and [Task].
  • Reconciled daily sales, returns and financial reports .
  • Input income and expense details to track business finances and address variances.
  • Consulted with customers to assess needs and propose optimal [Product or Service] solutions.
  • Managed 11 employees by supervising daily tasks.
  • Evaluated suppliers by assessing quality, timeliness and compliance of deliveries to maintain tight cost controls and maximize business operational efficiency.
  • Recruited, hired and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
Education
High School Diploma: , Expected in 06/1984 to Cicero-North Syracuse High School - Cicero, NY
GPA:

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Resume Overview

School Attended

  • Cicero-North Syracuse High School

Job Titles Held:

  • Night Manager/Server
  • Server
  • Owner/Operator
  • Owner/Operator

Degrees

  • High School Diploma

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