Jessica Claire
  • Montgomery Street, San Francisco, CA 94105
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:
Professional Summary

Proactive individual focused on delivering high-quality patient-centered care. Skilled in overseeing acute and chronic conditions and have been certified in CPR. Hardworking, educated and willing to go extra mile to complete any task.

  • Microsoft Office proficiency
  • Excel spreadshee
  • Extremely organized
  • Time management
  • Strong verbal communication
  • Strong problem solver
  • Dedicated team player
  • Resourceful
  • Cash handling accuracy
  • Excellent multi-taker
  • Administrative, Phone
  • Customer service
  • Patient care
  • Patient flow
  • Problem solver
  • Purchasing
  • Quality assurance
  • Quality control
  • Sales and marketing
  • Data Entry
  • Reporting and documentation
Work History
New Accounts Coordinator, 04/2019 - 05/2020
Fm Global Malvern, PA,
  • Coordinate with new account installer, from end of sale process to first delivery
  • Responsibilities include interacting with customer and other Cintas departments to coordinate installation of Cintas products and services
  • Accessing variety of computer databases to review, download and manually input/update data in system
  • Installing accounts as efficiently as possible; and ensuring high customer satisfaction throughout installation process
  • Used targeted questioning strategies to discover insight on prospect needs and requirements
  • Keyed customer details, including contact information and payment data into system, carefully observing all corporate procedures related to confidentiality
  • Submitted reports to senior management to aid in business decision-making and planning
  • Researched issues to obtain appropriate answers to customer inquiries
  • Effectively allocated tasks during high-traffic times to keep operations running smoothly and employees focused
Medical Logistics Customer Service/ Acquisitions, 04/2008 - 12/2018
  • Oversaw requisitions and issue of $4.9M annual sales of medical supplies/equipment for 60 base cost center accounts
  • Facilitated procurement of $3.6M pharmaceutical and received 872 orders which was vital to 93K filled Patient prescriptions
  • Managed Quality Assurance Program, researched and processed 922 recall alerts which greatly enhanced patient care
  • Managed receipt, storage and issue of medical supplies Conducted weekly checks on $163K inventory and correcting errors identified quickly; increased efficiency by 30%
  • Coordinated 800 quality assurance messages and manufacturer recalls while maintaining accurate audit trail
  • Ordered 8.2K line items worth $190K which abled $12M of war reserve materials assets ready to deploy
  • Drove Department of Defense supply standardization program that was ID as "Best Practice" becoming number one in west region
  • Effetely resolved Air Force Medical Service mandate that revised 35 data errors. Boosting performance rate to 93%
  • Skillfully researched critical pharmaceutical and supply shortage by utilizing prime vendor accounts to replenish expired goods
  • Reorganized and streamlined BW/CW process which improved sustainment of $2.2M stock that helped protect 5K base population
  • Computed stock control levels that helped save section custodians 30 man-hours which prevented $20K in duplicate supplies
Receptionist, 03/2007 - 03/2008
Nuerology Neurosurgery City, STATE,
  • Recorded and filed patient data and medical records
  • Strictly followed all federal and state guidelines for release of information
  • Acquired insurance authorizations for procedures and tests ordered by attending physician
  • Scheduled surgeries and procedures in conjunction with Surgical Coordinator
  • Scheduled patient appointments
  • Completed registration quickly and cordially for all new patients
  • Scheduled radiology exams for patients
  • Demonstrated knowledge of HIPAA Privacy and Security Regulations by appropriately handling patient information
  • Confirmed patient information, collected copays and verified insurance
  • Communicated with medical transcriptionist regarding patient medical records
  • Consistently informed patients of their financial responsibilities prior to services being rendered
  • Performed quality control of data entry system to verify that claims and payments were posted correctly
  • Directed incoming calls to internal personnel and departments, routing to best-qualified department
  • Welcomed all customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices
  • Assisted in administrative duties for office team, including making phone calls, copies and schedules
Associate of Science: Nursing, Expected in 1999
ABAC - Tifton, GA,
Assoicates of Science: Nursing, Expected in
Wiregrass Georgia Technical Collage - Valdosta, GA,
Associate of Science: CCAF, Expected in
Park University - Malmstorm AFB, MT,
Associate of Science: CCAF, Expected in
UAA - Anchorage, AK,
  • Managed two Government Purchase Cards accounts while procured $300K crucial medical assets that strengthened wing deployment capability.
  • Managed Government Purchase Card account by reconciling 700 transactions annually valued at $142K.
  • Managed 15 forward logistics accounts while maintaining over 300 items valued at $700K medical supply inventory.
  • Received over 200 requisitions worth $180K which guaranteed uninterrupted support to 116K beneficiaries.
  • Provided outstanding response to 12 emergent requests that ensured lifesaving supplies in-house in under 24 hours.

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School Attended

  • ABAC
  • Wiregrass Georgia Technical Collage
  • Park University
  • UAA

Job Titles Held:

  • New Accounts Coordinator
  • Medical Logistics Customer Service/ Acquisitions
  • Receptionist


  • Associate of Science
  • Assoicates of Science
  • Associate of Science
  • Associate of Science

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