Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:
Professional Summary

  • Result oriented Networking Professional with 13 years experience in testing network products diversified skills includes testing Routing, Switching and Security products; design, deploy and troubleshoot customer networks.
  • Extensive knowledge of developing and implementing network test plans, protocols, and strategies
  • In-depth knowledge of switching and routing protocols, network securtiy products- Firewalls, and test case automation using Python
  • Familiar with application layer, network security, and programming languages
  • Proven communication skills and the ability to troubleshoot and solve complex networking issues
  • Skilled in providing support in various networking testing activities to provide effective support and handling of customer escalations and for ensuring timely and effective support



Virtualization Tools


L2-L3 Protocols

L4-L7 Protocols

Security Products

Network Management

Traffic Generation Tools

Testing Tools

Network Products



VMware- vSphere; Linux – KVM Hypervisor

C, Python

PIM, OSPF, IGMP, STP, dot1x, VLAN, Q-in-Q, STP, VPLS, ACLs, Ether-channel, HSRP, PPPox, IP


McAfee Enterprise Firewalls, CheckPoint Firewalls


IXIA, Spirent and Breaking Point. 

Wireshark, Netcat, hping, NMAP, MibBrowser, silvercreek and metasploit.

Cisco Router (3600 Series), Cisco Switch (3550, 3650, 3850 series), Alcatel Broadband Access Server (7404), Omni ATM Switch, Alcatel DSLAM (7300), AWS (Alcatel Work Station), Brocade SLX 9850 data center router, Brocade MLXe router, Spirent Mu Dynamics fuzzing tool.

Gigabit Ethernet/10G/40G/100G, DSL

Work History
Network Test Engineer , 03/2016 - Current
Cognizant Technology Solutions Canonsburg, ,

Project Title: Feature testing and automation of Brocade 9850 series of data center Router.

  • Team Lead / Test Area Owner responsible for multicasting features with help of teams spread across USA and India.
  • Responsible for L2ACL and L2ACL over VPLS functionality and REST API testing.
  • Executed test cases manually and automated the same as per test plan using Python.
  • Provide technical guidance during execution phase, mentor team to achieve project goals.
  • As SPOC was responsible to provide execution progress / updates to Sr.
  • Responsible for building required TB topology to cover features & Customer use cases.
  • Responsible in drafting Test Specification & drive it to final freeze state.
  • Responsible for multicast bench-marking testing.
  • Responsible for Security fuzz testing.
  • Participated in on-call support rotation with other team members.

System Test Engineer - Consultant, 05/2015 - 03/2016
Skilljar Charlotte, ,

Project Title: System Integration testing of Cat3k Next Generation Switches 

  • Worked with the counterparts to recreate the issues in the lab and provide them solutions by working internal with the development team.
  • Being a Point of Contact for the Switching business unit for any Longevity testing activities.
  • Tracked and managed multiple projects and always maintained the deadline.
  • Built Golden profile test bed in the Lab for PoC and validating user-based profile.
  • Built a Longevity profile testbed similar to SIT verticals and tracked the systems health periodically.
  • Writing development test plan, creating Test Strategy and getting it reviewed by cross functional team Working with the development team to develop test strategies and test plans to ensure software features and hardware platforms meet product requirements.
  • Worked with Customers to understand how they deploy our products in their networks, performed various scale and performance test based on customer scenario in the lab.
  • Building and troubleshooting the test beds for the product that needs to be tested (mixtures of switches, routers, IP Phones, Ixia).
  • Hands on experience in configuring Switches, routers, CISCO call manager, CISCO ISE.
  • Hands on experience using TRAFFIC GENERATORS - IXIA. Hands on experience in working on features like VLAN, DOT.1X, Port-channels, HSRP, OSFP, PIM, DHCP 

Principal QA Engineer / QA Manager, 08/2009 - 04/2015
McAfee , ,

Project Title: McAfee Firewall Enterprise.

  • Study and understanding of different designs and requirement.
  • Testing McAfee Firewall features;.
  • Helping the team members in designing of topology and writing test cases such that all corners of each feature was covered under testing.
  • Support in Project planning with work estimates and resource requirements for McAfee Firewall Enterprise product.
  • Handle diverse team of Quality Assurance specialists and assist continuous professional plans of QA team members.
  • Assist QA environment team for quality and availability of QA test environment for each product.
  • Enhance QA methodology for test and defect management and tools supporting processes.
  • Maintain defect triage process and continuous defect review in software organization.
  • Responsible for handling of customer escalations and for ensuring timely and effective support.
  • Offer continuous improvement by assessing customer issues for root cause and future prevention.
  • Investigate and explore upcoming new technologies and suggest for enhancements.
  • Ensure and record requirements coverage by verification.
  • Responsible for creating project roadmaps and schedule estimation and continually reassesses to ensure timely product RTW or project completion.
  • Articulate project goals and scope, translate business needs into technical terms, prepare detailed work breakdown structures (WBS) and instill shared accountability for achieving project milestones.
  • Responsible for effective plan & risk assessment In order to meet the customer timelines and project costs.
  • Competence & Capacity Planning

Test Engineer/Technical QA Leader, 03/2006 - 07/2009
Satyam Computer Services Limited , ,

Project Title: NOKIA / Checkpoint Firewall Security products.

  • Assigned responsibilities of assisting senior network testing engineer in implementing network testing plans
  • Write test plan & test cases for Cluster, routing protocols, static routing, PIM and VLAN.
  • Lead a team of testers in test execution and defect triage.
  • Troubleshoot complex environment issues.
  • Performance/Stress testing of end to end using IxExplorer, IxNetowrk.
  • Validating the functionality of Cluster, routing protocols, static routing, PIM and VLAN.
  • Install and configuring the Checkpoint NGX R65 software on IPSO box.
  • Validation of backup/restore of checkpoint, IPSO configuration.
  • Validation of Checkpoint, IPSO software upgrades.
  • Validation of Checkpoint Firewall high availability, Load sharing functionality.
  • Identifying the Target Test Items to be evaluated by the test effort.
  • Gathering and managing the Test Data.
  • Defining the required tests, monitoring the test coverage and evaluating the overall quality experienced when testing the Target Test Items.
  • Collecting the cores using the GDB tool, analyzing the back traces and identify the problematic functions.
  • Build-up lab installation (equipment), tool set-up and IT infrastructure during the ramp up a NOKIA ODC at Satyam.


Software Development Engineer, Current - Current
Future Software , ,
  • Design and Development of Configuration support for OSPF, BGP, ARP, RARP, DHCP, ICMP, IGMP and PIM through WebNm, CLI and SNMP.
  • Involved in Bug fixing and enhancement for OSPF, ARP, RARP, DHCP, and ICMP.
  • Contributed for writing MIB’s for IP, IP interface, IP Routing Table, Nexthop, PVC, PPP, PPPoE, ARP, ICMP, PING, IP over ATM and PPP over ATM in phase -1 and IP Firewall, NAT, PPTP, L2TP, Radius, IPSEC, IKE, RIP, and Bridge in phase -2.
  • SNMP agent provided with the VxWorks and protocols/drivers that run on Share Gate Device ·       
  • SNMP support for the PPTP and L2TP modules using the VxWorks Envoy 9.1 Agent for Ellacoya networks Design, coding, unit testing and System testing of PPTP PAC
  • Involved in review process of source code and test plans written by team members.
  • As a project coordinator for this project, Responsible for Quality auditing and collecting metrics.
  • Responsible for Configuration management using CVS

Bachelor of Science: Computer Science & Engineering, Expected in
University of Bangalore - ,

Master of Science: Cuber Law and Cyber Security, Expected in
IMT in collaboration with NLU - India,
Cyber Security & Cyber Law

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Resume Overview

School Attended

  • University of Bangalore
  • IMT in collaboration with NLU

Job Titles Held:

  • Network Test Engineer
  • System Test Engineer - Consultant
  • Principal QA Engineer / QA Manager
  • Test Engineer/Technical QA Leader
  • Software Development Engineer


  • Bachelor of Science
  • Master of Science

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