Skilled Network Field Engineer with 13 years of experience in the wireless industry installing and maintaining PCS/CDMA networks. Possessing excellent troubleshooting skills, work ethic and dedication. And looking to further advance in this exciting industry.
Led and been involved with numerous projects ranging from simple system wide software upgrades to complete network BTS swap outs and everything in between.
Created Methods of Procedure and streamlined day to day tasks as well as being a point of contact between the field and switch troubleshooting complex issues.
Worked as point assisting team members with conflict resolutions and aiding them in working with other teams, members and management to quickly and amicably resolve issues before they became barriers to completing projects.
Field engineer responsible for the installation, operation and maintenance of the Alcatel/Lucent PCS/EVDO network
Data Conversion/Transfer technician. Responsibilities included working with Insurance Companies to obtain and convert customer data from obsolete systems for use in their newly installed Customer Management programs.
Worked with AS400, UNIX mainframe systems, RedShaw, PC server based systems and a variety of software tools to capture and convert DB information.
Numerous technical certificates covering the operation, administration and maintenance of the 5ESS switching system and Alcatel/Lucent BTS including mini cells, Mod Cells (Series 1.0, 2.0, 3.0, 4.0). UNIX systems administration for 5ESS switch.
IP theory, structure and implementation in local, wide and global router managed networks
Certification for the operation and accurate use of the Anritsu site master
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