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network equity program evaluator resume example with 6+ years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Professional Summary

As a program evaluator, I've utilized my analytical skillset to build community power and dismantle systems that drive hunger and poverty, while leaning into the importance of relationship building and meeting people where they are at.


The non-profit world has fortified my adaptability in new and challenging environments and forced me to wear many hats, including; advocating on behalf of vulnerable individuals, assisting clients in the complex navigation of bureaucratic government systems, researching anti-poverty program models and cross-analyzing demographic data to understand disparities of service.

My background has provided me with a unique and beautiful blend of analytical and human-centered skills, where I've learned the power of embedding empathy even into data systems.

Skills
  • Client-centered lens
  • Data Collection
  • Program Improvements
  • Technical Assistance
  • Critical Thinking
  • Active Listening
  • Google, Microsoft Suite
  • Customer Service
  • Conducting Interviews
  • Design Evaluations
Education
Portland State University Portland, OR, Expected in 2016 Bachelor of Arts : International Development, Spanish - GPA :

GPA: 3.63

CIEE Amman, Jordan, Expected in 2015 International Relations : Arabic, Politics in Middle East And Middle Eastern - GPA :
SIT Cusco, Peru, Expected in 2013 Independent Research Project : Spanish Immersion Program Focusing On Indigenous - GPA :
Work History
Akron Public Schools - Network Equity Program Evaluator
Akron, OH, 11/2018 - Current
  • Strong data management experience including experience using qualitative and quantitative data to drive program implementation decisions
  • Developed and managed both small and larger-scale client feedback and survey projects remotely and analyzed responses, and recommended program optimizations for 14 regional food pantries
  • Built trusted relationships with BIPOC community leaders and assisted in the development of tracking tools and evaluation resources
  • Conducted community outreach and created awareness of Oregon Food Bank programs
  • Created client-facing outreach kit and established process for upkeep of materials
  • Led project to created new outreach materials to help create awareness of free food programs in multiple languages
  • Led qualitative evaluation projects, including designing evaluations, collecting and analyzing data, interpreting themes, and presenting data in a digestible manner
  • Developed reports and presentations that convey technical information meaningfully to a diverse audience while centering communities members with lived experience of hunger
  • Consulted on evaluation and assessment projects that centered equity and marginalized communities recommended across the anti-hunger network statewide
  • Created and optimized records management strategies to coordinate and make tracking systems more efficient across multiple teams
  • Conducted research and investigations into power dynamics between governmental institutions that administer assistance programs and marginalized communities
  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity
  • Facilitated strategic conversations amongst diverse community partners and organizations
Partners For A Hunger Free Oregon - SNAP Outreach Coordinator
City, STATE, 08/2017 - 10/2018
  • Developed a network of relationships with industry professionals and community leaders to enhance community awareness and promote services.
  • Increased education and awareness of SNAP program through Portland Community College resource centers by leveraging trusted partnerships
  • Compiled and analyzed research on SNAP benefit access for Oregonians
  • Developed a comprehensive data tracking system for annually reported data and was responsible for data management of SNAP outreach tracking systems
  • Developed and applied project planning and project management skills for capacity-building projects that sought to expand access to SNAP assistance to all communities, and better ensure equitable access to marginalized or oppressed groups
  • Created multiple SNAP education & outreach curricula and trained over 60 partners to allow for a broadened community of advocates and allies
  • Navigated low-income students through complex assistance application and government systems
  • Conducted community outreach in strategic locations
  • Involved in Equity Action Team and helped build in equitable work practices and system
  • Connected over 1,000 community members to SNAP information by training volunteers and managing community outreach strategies by said volunteers
Immigrant & Refugee Community Organization, IRCO - Tutor
City, STATE, 08/2016 - 01/2017
  • Tutored and taught English to refugee families assimilating into the US
  • Helped to set clear-cut educational goals for refugee youth and provided educational support to achieve those goals
  • Responsible for building trust across cultural barriers and lasting relationships with youth refugees
  • Provided appropriate learning materials for students
  • Identified learning needs and implemented fun and engaging learning activities to help students advance
Teote Cafe - Bartender/Server Shift Leader
City, STATE, 10/2016 - 01/2018
  • Addressed and resolved customer conflicts with managed staff, verifying satisfactory outcomes for involved parties.
  • Handled table service and other dining room tasks to address shortfalls due to unexpected absences or unusual service volumes.
  • Cultivated warm relationships with regular customers.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.
  • Elevated customer satisfaction through followup and enthusiastic customer service.
Languages
Spanish :
Limited Working
Negotiated :

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Resume Overview

School Attended

  • Portland State University
  • CIEE
  • SIT

Job Titles Held:

  • Network Equity Program Evaluator
  • SNAP Outreach Coordinator
  • Tutor
  • Bartender/Server Shift Leader

Degrees

  • Bachelor of Arts
  • International Relations
  • Independent Research Project

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