Experienced manager with excellent client and project management skills. Action-oriented with strong ability to communicate effectively with technology, executive, and business audiences.
Core Qualifications
Computer Literate
Project Management
Creative Problem Solving
Business Development
Training and development
Microsoft Office
Quick learner
Proficiency in Web Development
Education
Wheeling Central Catholic High SchoolWheeling, WVExpected in 1987 – –High School Diploma: - GPA:
West Liberty UniversityWest Liberty, WVExpected in – –:History - GPA:
Experience
Blackhawk Transport - Nature Educator Hutchinson, KS, 07/2013 -
Teach nature and science related courses to 5th and 6th grade students.
Ohio River Valley Council - Program Director Fort Steuben Scout Reservation City, STATE, 03/2012 - 07/2014
Planned, designed and executed outdoor programs for residential boy scout camp.
Managed a team of 25 plus staff members
Developed and executed off season marketing.
The UPS Store - Owner City, STATE, 02/2004 - 06/2011
Managed the day-to-day tactical and long-term strategic activities within the business.
Defined strategy and business plan.
Delivered excellent customer service by greeting and assisting each customer.
Addressed customer inquiries and resolved complaints.
Opened a new store location and assisted in recruiting and training new staff.
Directed and supervised employees engaged in sales, inventory-taking and reconciling cash receipts.
Fulfilled customer shipping needs using UPS and USPS methods.
National Technology Transfer Center - Web Developer / Web Manager City, STATE, 02/1998 - 05/2003
Developed and maintained multiple tech transfer and training websites.
Programmed sites using HTML and ASP.
Developed graphics for end user experience.
Managed a team of programmers for development.
Interfaced with different departments on needs and design.
Worked with senior management on development of a strategic plan.
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