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National Numbering Manager Resume Example

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NATIONAL NUMBERING MANAGER
Executive Summary

Dedicated, highly-driven and motivate professional seeks a career in a management capacity; offering over 15 years experience in a leadership role with a comprehensive knowledge of operations and engineering environment. Experienced in many areas of telecommunications that is complimented by skills to enhance corporate objectives in many facets of expertise.

Core Qualifications
  • Cross-functional team management
  • Staff development
  • Vendor negotiations
  • Work Flow development
  • Operations Management
  • Departmental development




  • Sound judgment
  • Calm under pressure
  • Planner
  • Communication Skills
  • Organized
  • Adapts to change
Professional Experience
National Numbering Manager02/2000 to 02/2016XO COMMUNICATIONSCity , STATE
  • Create and lead 6 new functional groups with up to 15 people while cooperating with other internal groups to integrate work loads;
  • Develop and implement internal process and procedures for functional groups including Numbering, 911, Common Language (CLLI) and Local Number Portability;
  • Create and Implement internal National Numbering Rules based on the FCC's mandates on Number Resource Optimization (NRO);
  • Identify and Implement opportunities to improve cost efficiencies and productivity
  • Establish strategic industry relations to leverage business opportunities
  • Plan and implement individual and group performance objectives based on corporate goals
  • Partner with internal Regulatory to contribute to issues and responses in regards to Industry Numbering Affairs;
  • Develop requirements for new telephone number inventory system and implement new TNI system and processes;
  • Developed requirements for system data cleanup process;
  • Project Manage new vendor transition internally;
  • Officer, Member of, or Chair in several Industry committees that manage or plan different aspects of Numbering
  • Developed RFP, Vendor Selection, and Contract negotiation of contracts worth over $2 Billion.
Number Administration Supervisor05/1998 to 02/2000MCI WorldComCity , STATE
  • Supervise team of 10 members and 36 contractors;
  • Merge Brooks, MCI and WorldCom's Numbering processes and procedures and systems;
  • Coordinate and lead WorldCom Telephone Number Reconciliation efforts, included managing 36 contractors;
  • Establish and Implement MCI WorldCom Numbering Guidelines;
  • Establish Network Planning process (new switch, Rate Center and State expansion);
  • Assisted in the development and implementation of the industry and internal business requirements for Number Pooling;
  • Member of several industry committees
Local Number Portability Administrator01/1997 to 05/1998Brooks Fiber CommunicationsCity , STATE
  • Establish Local Number Portability Process flows;
  • Represent company at Local Number Portability/Number Pooling meetings;
  • Coordinate Internal Local Number Portability/SOA Setup, Testing, and Training;
  • Established and Organized Brooks LNP/SOA training;
  • Monitor and support all Internal Local Number Portability activities
Number Administrator08/1993 to 01/1997US SignalCity , STATE
  • Resolve any Internal Numbering Issues;
  • Administer and implement OCNs, CICs, LIDB, CARE, DA CLLI and 911 Processes;
  • Created and implemented Numbering and CLLI Process and Procedures;
  • Establish process and procedures for new markets expansion;
  • Monitor and Audit Number Utilization throughout the country;
  • Monitor and Implement National NPA Splits;
  • Investigate and Resolve Regulatory Numbering issues;
  • Analyze call traffic studies;
  • Administrative responsibilities to director;
  • Represent company nationally in Number Conservation task forces;
  • Represent company at Jeopardy Process meetings and Numbering Management Task Forces;
  • Implement and administer Local Number Portability within the company
Customer Service Representative II / Underwriter01/1990 to 05/1993Citizens Insurance Corporation Of AmericaCity , STATE
  • Provide Quality Customer Service To Agents;.
  • Review And Process New Auto & Home Insurance Applications;.
  • Review and process Endorsements,.
  • Underwriting of new applications for Home and Auto insurance.
Education
BA: Computer ScienceGrand Rapids Junior College / Davenport Business CollegeCity, State

Computer Science

Affiliations

Industry Committees:

  • North American Portability Management, LLC Officer (NAPM LLC)- Member and Recording Secretary (notable work: RFP for new LNPA contract; PM transition; Contract Negotiations) - 2008 - Present
  • Future of Numbering Working Group (FoN WG) - Tri-Chair 2003 - Present
  • Local Number Portability Administration Working Group (LNPA WG) - Tri-Chair - 2008 - Present
  • North American Numbering Council (NANC) - 2000-2003
  • Member Industry Numbering Committee (INC) - 1999 - 2005
  • Number Pooling Task Force -2000 - 2003
  • Guest Speaker at Tennessee Regulatory Affairs (TRA) forum on Numbering - 2002
Skills
  • Leadership
  • Communication Skills
  • Contract Negotiations - completed 4 contracts worth over $3 billion
  • Customer Service,
  • Analyst, Problem Resolution,
  • Budgeting and Project Planning
  • Strong in meetings,- Able to connect with people
  • Work Flow Planning - developed new Work Flows for 4 companies
  • Regulatory Affairs - Collaborating with internal Regulatory and the Federal Communications Commission
  • Administrative - Detailed oriented, multi-tasking, and goal driven
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Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

How this resume score could be improved?

Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:

80Good
Resume Strength
  • Completeness
  • Formatting
  • Word choice
  • Measurable results
  • Clear contact info
  • Typos

Resume Overview

School Attended

  • Grand Rapids Junior College / Davenport Business College

Job Titles Held:

  • National Numbering Manager
  • Number Administration Supervisor
  • Local Number Portability Administrator
  • Number Administrator
  • Customer Service Representative II / Underwriter

Degrees

  • BA : Computer Science

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