National Numbering Manager Resume Example
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NATIONAL NUMBERING MANAGER
Executive Summary
Dedicated, highly-driven and motivate professional seeks a career in a management capacity; offering over 15 years experience in a leadership role with a comprehensive knowledge of operations and engineering environment. Experienced in many areas of telecommunications that is complimented by skills to enhance corporate objectives in many facets of expertise.
Core Qualifications
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Professional Experience
National Numbering Manager02/2000 to 02/2016XO COMMUNICATIONSCity , STATE
- Create and lead 6 new functional groups with up to 15 people while cooperating with other internal groups to integrate work loads;
- Develop and implement internal process and procedures for functional groups including Numbering, 911, Common Language (CLLI) and Local Number Portability;
- Create and Implement internal National Numbering Rules based on the FCC's mandates on Number Resource Optimization (NRO);
- Identify and Implement opportunities to improve cost efficiencies and productivity
- Establish strategic industry relations to leverage business opportunities
- Plan and implement individual and group performance objectives based on corporate goals
- Partner with internal Regulatory to contribute to issues and responses in regards to Industry Numbering Affairs;
- Develop requirements for new telephone number inventory system and implement new TNI system and processes;
- Developed requirements for system data cleanup process;
- Project Manage new vendor transition internally;
- Officer, Member of, or Chair in several Industry committees that manage or plan different aspects of Numbering
- Developed RFP, Vendor Selection, and Contract negotiation of contracts worth over $2 Billion.
Number Administration Supervisor05/1998 to 02/2000MCI WorldComCity , STATE
- Supervise team of 10 members and 36 contractors;
- Merge Brooks, MCI and WorldCom's Numbering processes and procedures and systems;
- Coordinate and lead WorldCom Telephone Number Reconciliation efforts, included managing 36 contractors;
- Establish and Implement MCI WorldCom Numbering Guidelines;
- Establish Network Planning process (new switch, Rate Center and State expansion);
- Assisted in the development and implementation of the industry and internal business requirements for Number Pooling;
- Member of several industry committees
Local Number Portability Administrator01/1997 to 05/1998Brooks Fiber CommunicationsCity , STATE
- Establish Local Number Portability Process flows;
- Represent company at Local Number Portability/Number Pooling meetings;
- Coordinate Internal Local Number Portability/SOA Setup, Testing, and Training;
- Established and Organized Brooks LNP/SOA training;
- Monitor and support all Internal Local Number Portability activities
Number Administrator08/1993 to 01/1997US SignalCity , STATE
- Resolve any Internal Numbering Issues;
- Administer and implement OCNs, CICs, LIDB, CARE, DA CLLI and 911 Processes;
- Created and implemented Numbering and CLLI Process and Procedures;
- Establish process and procedures for new markets expansion;
- Monitor and Audit Number Utilization throughout the country;
- Monitor and Implement National NPA Splits;
- Investigate and Resolve Regulatory Numbering issues;
- Analyze call traffic studies;
- Administrative responsibilities to director;
- Represent company nationally in Number Conservation task forces;
- Represent company at Jeopardy Process meetings and Numbering Management Task Forces;
- Implement and administer Local Number Portability within the company
Customer Service Representative II / Underwriter01/1990 to 05/1993Citizens Insurance Corporation Of AmericaCity , STATE
- Provide Quality Customer Service To Agents;.
- Review And Process New Auto & Home Insurance Applications;.
- Review and process Endorsements,.
- Underwriting of new applications for Home and Auto insurance.
Education
BA: Computer ScienceGrand Rapids Junior College / Davenport Business CollegeCity, State
Computer Science
Affiliations
Industry Committees:
- North American Portability Management, LLC Officer (NAPM LLC)- Member and Recording Secretary (notable work: RFP for new LNPA contract; PM transition; Contract Negotiations) - 2008 - Present
- Future of Numbering Working Group (FoN WG) - Tri-Chair 2003 - Present
- Local Number Portability Administration Working Group (LNPA WG) - Tri-Chair - 2008 - Present
- North American Numbering Council (NANC) - 2000-2003
- Member Industry Numbering Committee (INC) - 1999 - 2005
- Number Pooling Task Force -2000 - 2003
- Guest Speaker at Tennessee Regulatory Affairs (TRA) forum on Numbering - 2002
Skills
- Leadership
- Communication Skills
- Contract Negotiations - completed 4 contracts worth over $3 billion
- Customer Service,
- Analyst, Problem Resolution,
- Budgeting and Project Planning
- Strong in meetings,- Able to connect with people
- Work Flow Planning - developed new Work Flows for 4 companies
- Regulatory Affairs - Collaborating with internal Regulatory and the Federal Communications Commission
- Administrative - Detailed oriented, multi-tasking, and goal driven
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Resume Overview
School Attended
- Grand Rapids Junior College / Davenport Business College
Job Titles Held:
- National Numbering Manager
- Number Administration Supervisor
- Local Number Portability Administrator
- Number Administrator
- Customer Service Representative II / Underwriter
Degrees
- BA : Computer Science
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