Livecareer-Resume
Jessica
Claire
resumesample@example.com
(555) 432-1000,
Montgomery Street, San Francisco, CA 94105
:
Executive Profile

Seasoned & Strong Nursing Leader with proven results for developing strategic plan to proactively improve patient outcomes, quality of care, risk reduction and management, as well positive regulatory outcomes in multiple states and care settings, including Skilled Nursing Facilities, Assisted Livings, Personal Care Communities, Behavioral Health, and Alzheimer's Care units.

Skill Highlights
  • Project management
  • Leadership/communication skills
  • New product delivery
  • Self-motivated
  • Customer-oriented
  • Quality Improvement
  • Regulatory Affairs
  • Training and Development


  • Microsoft Word, Microsoft Office, Excel, Advanced Vistakeane Experience, PointClickCare Clinical Software including PointofCare, Care tracker, Microsoft Intellacare Software, World Client, Outlook Express, and Gmail email applications, Internet Explorer, Microsoft Power Point, Google Drive, GotoMeeting, WebEx, SimpleLTC, as well as PointRight Clinical Analysis software.
Education
Cloud County Community College Concordia, KS Expected in 2000 Associate of Applied Science : Nursing - GPA : 3.8 GPA
Wound Care Education Institute , Expected in 2010 : Certified Wound Clinician - GPA :
American Association of Resident Assessment Coordinators , Expected in 2013 : Resident Assessment Instrument - GPA : Certified Resident Assessment Coordinator
National Assosciation of Dementia Care Practictioners , Expected in 2015 : Dementia Care - GPA :
Certified Dementia Care Practitioner
Certified Dementia Care Instructor
Certifications
 Advanced Knowledge of Medicare Compliance and Appeals processes. Vast knowledge of QIS Process Advanced Knowledge of Federal and State Regulations pertaining to Skilled Nursing Facilities. Knowledge of Assisted Living regulations in Kansas and Nebraska. Excellent at team building, recruitment and retention of employees. Annualized turnover in all management positions has been 10% or less. Current Registered Nurse Licensure in the following states: Kansas, Missouri, Nebraska, Oklahoma, & Georgia
Core Accomplishments
Staff Development:
  • Launched well-received program of clinical education, professional development  courses for all clinical staff in the organizational portfolio 
  • Mentored and coached clinical leadership resulting in a 10% decrease in turnover.
 
NADONA Circle of Excellence Award Winner 2006, St Louis Missouri
  • Director of Nursing, Deficiency Free Survey

Certificate of Recognition from the Kansas Department on Aging

  • for being compliant with all state and federal regulations for annual survey in 2005 & 2006.
Professional Experience
Brookdale Senior Living - National Director of Clinical Education and Development
Glen Ellyn, IL, 07/2015 - Current
  • Provide clinical education, mentorship, and ongoing support to key clinical leaders within the Golden Living Portfolio of facilities to include Skilled Nursing Facilities, Personal Care Communities, Assisted Livings, Behavioral Health Units, and Alzheimer's Care units.
  • Worked directly with the Vice President of Clinical Services to analyze clinical outcomes and develop process improvement plans to improve quality of care.
  • Collaborated with the National Director of Clinical Practice and Quality of Life to improve systems and programs within the living center.
  • Provided key clinical on boarding, education, orientation, and functioned as a preceptor/mentor to new clinical leaders within the organization.
  • Worked closely with Vice President of Clinical Services in establishing the key clinical educational opportunities within the organization.
  • Developed, Coordinated, and presented Monthly Nationwide Education Calls for the company portfolio.
  • Involved in multiple initiatives and system development:.
  • Co-Chair of the Falls Council, Wound Council Member, and Payroll based journaling, as well as Transition of Care.
  • Current Primary responsibilities': Clinical Education of all identified organization needs, mentorship and support of new Clinical Leaders, with a focus on staff retention.
Cvs Health - Field Services Clinical Director
Carson City, NV, 01/2015 - 07/2015
  • Provide Clinical oversight to 22 Skilled Nursing Facilities and 11 assisted living facilities  in Nebraska
  • Assisting in educational opportunities to advance the clinical competencies and capabilities of the assigned centers in my assignment.
  • Use data analysis to identify Key Quality Process Improvement Projects, assisting with the development and implementation of facility plans to improve clinical outcomes.
  • On boarding, education and development of internal clinical leadership by providing opportunities for growth while provided a supportive, learning environment.
  • Facilitate the organizational falls council including data analysis and council projects.
Job Corps - Corporate Nurse Consultant
Guthrie, OK, 03/2013 - 01/2015
  • Provide Clinical oversight to 5 Skilled Nursing Facilities and 4 Assisted Living Facilities in Kansas that provide care to varied populations regarding long term care placement and short term rehabilitation.
  • Ranging from Geriatric to Psychiatric populations.
  • Identifying Key Quality Process Improvement Projects, assisting with the development and implementation of facility plans to improve clinical outcomes.
  • Consultation services include clinical guidance and education, regulatory compliance, Medicare compliance, Assistance with Medicare Appeals and Audits, MDS 3.0 Process.
  • Provide direct training for all Directors of Nursing, Medical Records Nurses, and MDS Nurses.
  • Assist with company wide initiatives to improve efficiency and standardize processes to improve outcomes.
  • Directly assisted with implementation of Electronic Health Records using PointClickCare software including eMar, and PointofCare Activities of Daily Living.
  • Company Clinical Manager of all Medicare and Managed Appeals Process.
  • Responsible for analysis of regulatory compliance for all facilities.
Providence Life Services - Director of Clinical Services
Orland Park, IL, 2012 - 03/2013
  • Provide strategic planning and deployment of clinical services to 35 facilities across Kansas and Missouri.
  • Analyze and develop quality improvement plans, education, and training for identified areas of opportunity.
  • Including improvement of Quality of care provided, 5 Star ratings, regulatory outcomes, and development of clinical specialty programs based on market analysis.
  • Function as a preceptor/mentor to Directors of Nursing and Consultants.
  • Directly supervise 6 Nurse consultant, evaluating performance, providing coaching and development as needed.
  • Development process improvement plans and assisted with team development for a designated Special Focus Facility in Missouri- Successfully moved them to "improving list" in 3 months time.
  • Developed Company wide polices and procedures for clinical processes, in addition to a core Fall Prevention Program to be implemented company wide.
Stoneridge Retirement - Clinical Services Consultant
Myerstown, PA, 2008 - 2012
  • Provide clinical consultation services to 5 primary assigned facilities' to ensure quality of care and compliance with federal and state long term care regulations.
  • Provide orientation and training to Directors of Nursing for 5 primary assigned facilities.
  • Provide education and training to ensure clinical core competencies to licensed nurses in assigned facility.
  • Complete Mock Survey process annually in conjunction with a district team for 11 facilities.
American Advanced Management, Inc - Certified Nursing Assistant Instructor
Coalinga, CA, 2004 - 2008
  • Providing direct classroom and clinical education per the 90 Hr Kansas State Credentialing program for Certified Nursing Assistants.
Whole Foods - Director of Nursing Services
Rochester Hills, MI, 2002 - 2008
  • Coordinate, Supervise, Provide Care for residents in 42 bed SNF Specialize in Critical or Complex Care Residents Advanced Wound Care Experience Advanced Intravenous Therapy Experience Directed and coordinated the Quality Assurance process for facility.
  • Participated in NHQI directed by the state of Kansas to improve care provided in long term care facilities.
  • Currently Participating in National Advancing Excellence Campaign.
  • 3 years of annual surveys, 0 quality of care, substandard or actual harm deficiencies cited.
  • 5 years of three or less deficiencies cited during annual surveys.
  • 5 years of zero deficiencies related to complaint surveys.
  • Deficiency Free Survey in 2005 & 2007.
  • Assisted Regional Nurse consultant on as needed basis for survey readiness, and facility consulting, as well as peer Director of Nursing development as requested.
Golden Living Center Of Lucas - Registered Nurse Assessment Coordinator
City, STATE, 2001 - 2002
  • Coordinated and Completed Resident Assessments.
  • Helped DNS to implement company standards and systems to enhance quality of care.
  • Worked as Interim DNS prior to taking position permanently.
Nicol Home - Long Term Care Charge Nurse
City, STATE, 2000 - 2002
  • Coordinate and Supervise the care provided by Certified Nursing Assts.
  • Provide direct care of residents.
  • Administer Medications and Treatments.
  • Communicate changes in resident status to physicians and families.
Mitchell County Hospital - Emergency room Nurse
City, STATE, 2000 - 2001
  • Provide Direct Assessment and Care for Emergency Patients.
  • Work directly with physicians to assist with complex procedures.
  • Triage Patients upon immediate assessment for care.
Mitchell County Hospital - Certified Nursing Assistant
City, STATE, 1996 - 2000
  • Provide hands on care for both surgical and acute patients.
  • Provide training for new associates.
  • Obtain vital signs and provide care for activities of daily living.
Skills
  • Clinical Leadership
  • Team Building
  • Clinical Education
  • Staff Retention
  • Standardized process across multiple states and locations
  • Excellent Communication skills
  • Self Motivated
  • Works well with groups or independently
  • Quickly learn new tasks, skills, or systems
  • Quality Analysis
  • Process Improvement
Additional Information
  • Passionate about individualized patient care with a focus on each person's personal choice, lifestyle, and quality of life. Strong Clinician that focuses care and outcomes with empathy and compassion to provide the best outcome possible and the highest quality of life. 

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Resume Overview

School Attended

  • Cloud County Community College
  • Wound Care Education Institute
  • American Association of Resident Assessment Coordinators
  • National Assosciation of Dementia Care Practictioners

Job Titles Held:

  • National Director of Clinical Education and Development
  • Field Services Clinical Director
  • Corporate Nurse Consultant
  • Director of Clinical Services
  • Clinical Services Consultant
  • Certified Nursing Assistant Instructor
  • Director of Nursing Services
  • Registered Nurse Assessment Coordinator
  • Long Term Care Charge Nurse
  • Emergency room Nurse
  • Certified Nursing Assistant

Degrees

  • Associate of Applied Science

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