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Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Professional Summary

I'm a hard working and efficient CPhT/Compounding Technician with 6 years experience in the pharmacy field, with 3 being in an independent pharmacy. I have been entrusted in training a number of new technicians and pharmacists. I've been given a wide range of responsibilities ranging from customer service, marketing, inventory, profit watching and completing prior authorizations for multiple doctors offices.

Skills
  • Highly Efficient
  • Detail-Oriented
  • Medication Compounding
  • Unparalleled Customer Service
  • Verbal and Written Communication
  • Data Entry
  • Answering and Routing Calls
  • Staff Leadership
  • HIPAA Compliance
  • Employee Training
  • Completing Prior Authorizations for Provider Offices
Education
Quincy College Quincy, Expected in 08/2017 Associate of Science : Medical Laboratory Technology - GPA :
Certifications
  • CPhT - Certified Pharmacy Technician
  • Medication Compounding Certification
  • Medical Laboratory Technician Certification
Work History
Kroger - National Certified Pharmacy Technician
West Memphis, AR, 06/2018 - Current
  • Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
  • Consulted with insurance company representatives to complete claims processing, resolve concerns and reconcile payments.
  • Communicated instructions to patients or caregivers about proper use and storage of drugs.
  • Counted, measured, and compounded medications following standard procedures.
  • Resolved non-routine issues like third party billing, computer system and customer service issues.
  • Assisted pharmacist by filling prescriptions for customers and responding to patient questions regarding prescription and medication-specific issues.
  • Communicated with prescribers to verify medication dosages, refill authorizations and patient information.
  • Calculated dosage, filled prescriptions and prepared prescription labels with absolute accuracy.
  • Helped pharmacist clear problematic prescriptions and address customer questions to keep pharmacy efficient.
  • Developed network of medical professionals whose referrals led to average increase of patients
  • Processed incoming drug orders by checking deliveries against paperwork and updating computer system.
  • Monitored ordering of pharmacy medication stock to maintain streamlined inventory and low overhead.
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
  • Assisted provider offices with completing prior authorizations through CoverMyMeds/Fax/Phone
  • Assisted with marketing for the pharmacy
  • Trained a number of new employees in different areas
  • Maintained organization and efficiency during peak traffic periods
Wellstar Health System - Lead Certified Pharmacy Technician
Jackson, GA, 03/2015 - 11/2017
  • Restocked pharmacy shelves with current merchandise to drive consistent peripheral sales.
  • Communicated with prescribers to verify medication dosages, refill authorizations and patient information.
  • Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems and locating items.
  • Reviewed and verified customer information and insurance provider information.
  • Supervised other pharmacy technicians and coordinated day-to-day assignments.
  • Coordinated verification and filling of more than 1,500 daily prescriptions in high-volume pharmacy environment.
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Restocked automated medication dispensing equipment.
  • Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
  • Calculated dosage, filled prescriptions and prepared prescription labels with absolute accuracy.
  • Performed various pharmacy operational activities with strong commitment to accuracy, efficiency and service quality.
Joslin Diabetes Center - Medical Laboratory Intern
City, STATE, 01/2017 - 04/2017
  • Analyzed bodily fluids with laboratory equipment and detected anomalies related to diseased states or acute injuries.
  • Located disease markers and outlined findings in thorough reports for clinicians.
  • Maintained confidentiality of all patient information to conform to HIPAA, internal and other regulatory standards.
  • Analyzed experiment and test results to validate adherence to standards and specifications.
  • Collect blood and tissue samples with focus on accuracy and adherence to aseptic techniques.
  • Set up, maintained and verified sterility of lab equipment and tools.
  • Centrifuged blood samples as outlined in clinical protocols.
  • Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
  • Conducted venipuncture and other CT procedures.
  • Tracked collected specimens by initialing, dating and noting times of collection.
  • Used personal protective equipment correctly to protect coworkers and patients.
  • Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles.

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Resume Overview

School Attended

  • Quincy College

Job Titles Held:

  • National Certified Pharmacy Technician
  • Lead Certified Pharmacy Technician
  • Medical Laboratory Intern

Degrees

  • Associate of Science

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