I'm a hard working and efficient CPhT/Compounding Technician with 6 years experience in the pharmacy field, with 3 being in an independent pharmacy. I have been entrusted in training a number of new technicians and pharmacists. I've been given a wide range of responsibilities ranging from customer service, marketing, inventory, profit watching and completing prior authorizations for multiple doctors offices.
Skills
Highly Efficient
Detail-Oriented
Medication Compounding
Unparalleled Customer Service
Verbal and Written Communication
Data Entry
Answering and Routing Calls
Staff Leadership
HIPAA Compliance
Employee Training
Completing Prior Authorizations for Provider Offices
Education
Quincy CollegeQuincy, Expected in 08/2017 – –Associate of Science:Medical Laboratory Technology - GPA:
Certifications
CPhT - Certified Pharmacy Technician
Medication Compounding Certification
Medical Laboratory Technician Certification
Work History
Kroger - National Certified Pharmacy Technician West Memphis, AR, 06/2018 - Current
Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
Consulted with insurance company representatives to complete claims processing, resolve concerns and reconcile payments.
Communicated instructions to patients or caregivers about proper use and storage of drugs.
Counted, measured, and compounded medications following standard procedures.
Resolved non-routine issues like third party billing, computer system and customer service issues.
Assisted pharmacist by filling prescriptions for customers and responding to patient questions regarding prescription and medication-specific issues.
Communicated with prescribers to verify medication dosages, refill authorizations and patient information.
Calculated dosage, filled prescriptions and prepared prescription labels with absolute accuracy.
Helped pharmacist clear problematic prescriptions and address customer questions to keep pharmacy efficient.
Developed network of medical professionals whose referrals led to average increase of patients
Processed incoming drug orders by checking deliveries against paperwork and updating computer system.
Monitored ordering of pharmacy medication stock to maintain streamlined inventory and low overhead.
Answered incoming phone calls and addressed questions from customers and healthcare providers.
Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
Assisted provider offices with completing prior authorizations through CoverMyMeds/Fax/Phone
Assisted with marketing for the pharmacy
Trained a number of new employees in different areas
Maintained organization and efficiency during peak traffic periods
Wellstar Health System - Lead Certified Pharmacy Technician Jackson, GA, 03/2015 - 11/2017
Restocked pharmacy shelves with current merchandise to drive consistent peripheral sales.
Communicated with prescribers to verify medication dosages, refill authorizations and patient information.
Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems and locating items.
Reviewed and verified customer information and insurance provider information.
Supervised other pharmacy technicians and coordinated day-to-day assignments.
Coordinated verification and filling of more than 1,500 daily prescriptions in high-volume pharmacy environment.
Answered incoming phone calls and addressed questions from customers and healthcare providers.
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