National Admissions Advisor resume example with 16+ years of experience

Jessica Claire
Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000 - Cell: - - -
Professional Summary

Talented educator and program director skilled in handling administrative, operational, and outreach program functions in Learning and Development. Wears a variety of hats to accomplish dynamic objectives. Ready to apply 20 years of senior-level manager experience to new professional challenges with a growth-oriented organization.

  • Project and Program Management
  • Curriculum Development
  • Data-driven decision making
  • Strengths-Based Coaching
  • Excellent oral and written communication
  • LMS: Moodle, Canvas, Agilix BrainHoney
  • Productivity Tools: Trello, Slack, MS Teams
  • MS Office & Google Suite
  • Strong Attention To Detail
  • Trainer & Facilitator
  • Staff Management
  • Onboarding And Training
  • Proposal Writing
  • Thrive in fast-paced environment
Work History
01/2020 to Current
National Admissions Advisor Compassus Bullhead City, AZ,
  • Counseled students regarding educational issues such as course and program selection, class scheduling and registration, and career planning in digital environment systems.
  • Prepared students for later educational experiences by encouraging exploration of learning opportunities and perseverance through challenging tasks.
  • Developed and maintained courteous and effective working relationships while managing over 75 calls per day.
  • Ability to multi-task and successfully manage day-to-day duties accurately and efficiently to meet monthly and annual goals in sales.
  • Participate in continuous improvement by generating suggestions and engaging in problem-solving activities to support teamwork.
  • Planned and promoted career and employment-related programs and events such as career planning presentations, work experience programs, and career workshops.
  • Provided support, guidance, and skills building to students experiencing academic and personal troubles.
08/2017 to 10/2019
Faculty & Academic Coordinator Harvard University City, STATE,
  • Planned and coordinated logistics and materials for Society of Fellows meetings, committee meetings, and staff events.
  • Served as member liaison for Harvard University departments, MIT Media Lab, Sundance Institute, Max Plank Institute, National Humanities Center.
  • Coordinated, scheduled, and arranged meetings and international travel, including business and social events.
  • Worked with university professors and management to complete complex projects on tight budgets within specific timelines.
  • Performed wide-ranging administrative, financial, and service-related functions including Black Hole Initiative and book publishing.
  • Delivered clerical support by efficiently handling wide range of routine and special requirements.
  • Skillfully produced high-quality documents, spreadsheets, and presentations using MS Office suite.
  • Remained solutions-oriented in face of complex problems to assist management and overall business direction.
01/2017 to 08/2017
Human Resources Operations Specialist Target City, STATE,
  • Maximized team knowledge and productivity by effectively training, monitoring, and directing employees in application of best practices and regulatory protocols.
  • Administered benefits programs, analyzed compensation and other competitive data, and prepared budgets.
  • Partnered with senior leadership to establish and develop corporate and HR policies and procedures.
  • Reviewed and screened applicant resumes to ensure strong and qualified candidates are identified.
  • Oversaw and managed hiring process and assisted human resources with onboarding new employees.
01/2002 to 04/2014
Director of Programs & Professional Learning Board Of Cooperative Educational Services City, STATE,
  • Created professional development plans for 2300 staff directly impacting academic success of 25,000 students.
  • Collaborated with 13 Superintendents and Boards of Education to uncover issues, identify applicable solutions, and offer guidance in student academic proficiency and leadership development of staff.
  • Improved revenues by 851% by implementing successful direct marketing campaigns that penetrated new markets.
  • Design & Develop instructional programs and content from ground up, laying out framework and defining roles, including distance learning, common core learning standards, and staff evaluations.
  • Manage team of 12 full-time and 282 part-time Subject Matter Experts focused on learning standards, relative content, state & federal mandates, and leadership development.
  • Resolved client issues quickly using response time and relationship building, increasing customer retention rate 300%.
  • Met with project stakeholders on regular basis to assess progress and make adjustments.
  • Maintained compliance with all relevant regulatory authorities by meeting monthly with senior leadership of New York State Department of Education.
  • Compiled and presented reports and information to Regional Board of Education each month under accountability requirements.
Expected in
Master of Science: Clinical Mental Health Counseling
Grand Canyon University - Phoenix, AZ
Expected in
Master of Science: Organizational Leadership
Marywood University - Scranton, PA
Expected in
Bachelor of Science: Education
Indiana University of Pennsylvania - Indiana, PA
Expected in
Certificate of Advanced Studies: Educational Administration
SUNY College At Oswego - Oswego, NY
Expected in
Certificate: Team & Individual Coaching
Gallup University - Washington D.C.,
  • Licensed N-12 Educator, Family & Consumer Sciences
  • Licensed School Building Leader, NYSED
  • Licensed School District Leader, NYSED
  • Certified Gallup Coach, Gallup University
  • Texas Workforce Commission, Registered Representative

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Resume Overview

School Attended

  • Grand Canyon University
  • Marywood University
  • Indiana University of Pennsylvania
  • SUNY College At Oswego
  • Gallup University

Job Titles Held:

  • National Admissions Advisor
  • Faculty & Academic Coordinator
  • Human Resources Operations Specialist
  • Director of Programs & Professional Learning


  • Master of Science
  • Master of Science
  • Bachelor of Science
  • Certificate of Advanced Studies
  • Certificate

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