National Accounts Sales Specialist resume example with 5+ years of experience
JessicaClaire
Montgomery Street, San Francisco, CA94105(555) 432-1000, resumesample@example.com
Professional Summary
I have been recognized as a methodical businessperson possessing expertise in managing personal, corporate and small business accounts. Accomplished in selling solutions to drive sales and revenue generation goals. Offering over 6 years of experience in providing personal financial counseling. Comfortable working independently or as part of a. professional team.
Skills
Ability to perform evaluations
Signature verification
Bulk filing
Business operations
Customer service
Quality Assurance Management
MS Office
Relationship development
Team management
Communications
Policy development and implementation
Relationship building and management
Financial Advising
Sales
Sales Goals
Banking
Customer Accounts Management
Industry networking
Banking operations knowledge
Organization
Transaction processing
Cash counting
Consumer banking specialist
Accounting systems and software
Operational improvement
Work History
11/2018 to 04/2020National Accounts Sales SpecialistMyhr Partner | Breinigsville, PA,
Maintained and organized customer database of over 200 clients nationwide.
Aided customers in decision making process regarding marketing strategies and offered assistance with selecting merchandise, finding accessories and establishing profitable business seasons.
Used consultative sales approach to understand customer needs and recommend relevant offerings.
Identified new targets, developed new business opportunities and presented product lines to customers.
Resolved conflicts and negotiated mutually beneficial agreements between parties.
Maintained excellent attendance record, consistently arriving to work and meetings on time.
Drove operational improvements which resulted in savings and improved profit margins.
Achieved sales goals of $2.2 million and service targets by leveraging interpersonal communication skills and product knowledge to cultivate and secure new customer relationships.
Collaborated with managers to provide customer feedback and recommend operational changes to meet emerging trends.
10/2017 to 05/2018Office ManagerMarriott Vacations Worldwide | Corpus Christi, TX,
Managed CRM database, including troubleshooting, maintenance, updates and report generation.
Performed billing, collection and reporting functions for the owner.
Created and finalized contracts from start to end on all deals finalized between customers and sales team.
Established efficient workflow processes, monitored daily productivity and implemented modifications to improve overall effectiveness of personnel and activities.
Oversaw appointment scheduling and itinerary coordination for both clients and personnel.
Enhanced collaboration between team members by preparing meeting materials and taking clear notes to distribute.
Produced high-quality documents, spreadsheets and presentations for internal and customer-facing needs.
Initiated timely project management within budget constraints for multi-faceted problems concerning executive leaders.
Designed all marketing material, social media and web page.
Streamlined office operations by computerizing activities, managing customer communications, scheduling payments and tracking records and documents.
Interacted with customers professionally by phone, email or in-person to provide information and directed to desired staff members.
06/2015 to 02/2018Marketing ExecutiveFlorian Properties | City, STATE,
Managed relationships with key industry partners and implemented promotional initiatives to maximize marketing program performance.
Analyzed consumer usage patterns to identify trends and target key demographics.
Developed new branding strategies and marketing collateral to foster business development and achieve revenue targets.
Applied sales forecasting techniques and strategic planning to verify sales and profitability of products, lines and services.
Worked with communications team to drive internal promotion of company programs, initiatives, guiding principles and mission.
Developed marketing plans based upon extensive research and prospects targeted.
Directed product development using in-depth knowledge of vendor landscape and industry insight.
Cultivated effective partnerships with engineering, marketing, sales and customer support staff.
Built new materials libraries with fresh imagery, copy and graphics to enhance marketing campaigns.
Supervised team of over 25 labor workers.
Proofread all marketing collateral ahead of printing to eliminate errors.
Developed and implemented campaigns for email, online advertising, search engines and direct mail.
05/2014 to 12/2017Host TrainerOutback Steakhouse | City, STATE,
Applied knowledge of previous supply needs and forecasted business levels to estimate required supplies.
Hired, trained and managed all kitchen staff, including employee development, issuing disciplinary action and conducting performance reviews.
Disciplined and motivated staff to achieve challenging objectives in fast-paced culinary environments.
Oversaw grill, stove and oven and cleaned all equipment after every shift.
Created and deployed successful strategies to boost restaurant performance, streamline food prep processes and increase efficiency in different areas.
Resolved challenging customer complaints to full satisfaction, promoting brand loyalty and maximizing repeat business.
Spearheaded regular maintenance and repair operations to keep building and equipment in peak condition.
Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
Education
Expected in 06/2019BBA | Business ManagementCentral Connecticut State University, New Britain, CTGPA:
Graduated in Top 15% of Class
Active member of DECA, Key Club & Student Government
Graduated with 3.7 GPA
Dean's List throughout my entire college career.
Professional development completed in marketing.
Expected in 04/2016Master of Real Estate Development | Real EstateCentury 21 Real Estate Course , Southington, CT, GPA:
Expected in 06/2015High School Diploma | Southington High School, Southington, CTGPA:
Elected Captain of DECA & Key Club
Received a full ride scholarship to CCSU for my academic achievements
Graduated in Top 8% of Class
Accomplishments
Created a company-wide, comprehensive training program for all sales team members.
Sales - Increased sales by 30% over a two year period.
Awarded “Employee of the Month” in October 2019 for my accomplishments in establishing a brand new $1,000,000 account.
Exceeded quotas and sales goals each quarter by 10% or more.
Used Microsoft Excel to develop inventory tracking spreadsheets.
Resolved product issue through consumer testing.
Investigated, identified, and reconciled account discrepancies resulting in company savings.
Worked directly with senior leadership to develop and administer specific and individual department budgets.
Certifications
Salesforce
First Aid/CPR Certified
Project Management Professional (PMP)
ServSafe
Additional Information
As a 23 year old aspiring businessperson, my goal is working towards finding a long term and established company to grow within. Ideally, this would entail a permanent career which has opportunities for promotions & advances as I prove myself a worthy asset. So far, there has not been one goal placed in front of me that has not been met with success. Handling all challenges faced with integrity and hard work truly results in a favorable result each time.
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