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National Accounts Manager Resume Example

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NATIONAL ACCOUNTS MANAGER
Professional Summary
Talented professional with 15+ years of Sales, Marketing, and Customer Service experience. Super dedicated and motivated with outstanding business acumen and a team first attitude. Consistently recognized for excellence in meeting and exceeding goals. Very customer focused with exceptional relationship building skills.
Skills
  • Territory sales management
  • National account management
  • B2B sales
  • Powerful negotiator
  • Strategic marketing
  • Business development
  • Organized
  • Leadership Skills
  • Resource planning
  • Revenue maximization 
  • Detail-oriented data analysis
  • Enthusiastic yet professional demeanor
Work History
Cabco USA / Aisleworx National Accounts Manager | San Antonio, Texas | July 2004 - Current
  • Cabco USA was the first company to launch next generation shopping carts designed to make the retail shopping experience safer and more inviting for families with young children.
  • Ultimately re-branded as Aisleworx, the company's flagship product is called the FunCart.
  • Grew contractual base from 0 to over 2,000 stores Secured pilot agreements with the top 4 US grocery chains and 6 of the top 10 and was responsible for every aspect of their success
  • Launched the TV Kart Network in 8 of the top 10 US Media DMA
  • Network allowed CPGs to message shoppers in-aisle as FunCarts moved about the store
  • Developed a proof of concept strategy that validated Cabco's basket lift and customer experience data. This proved critical as we grew and needed verifiable data points
  • Grew Cabco's operations team from 0 to 13 associates with minimal turnover
  • Created ROI models which were successfully used to increase store penetration
  • Negotiated contracts with retail C-Level leadership and in-store placement agreements with retailer's regional management
  • Led all Marketing efforts including Trade Shows and In-Store evaluations
  • Renewed 100% of retail partnership agreements in 2011 which led to a significant investment by a private equity group
  • Effectively led a seasoned team of managers and account coordinators.
  • Oversaw sales forecasting, goal setting and performance reporting for all accounts
  • Re-launched the FunCart in 2013 with initial orders for over 500 units to launch the Aisleworx retail program
Radiant Systems US Sales Manager | Alpharetta, Georgia | May 2001 - January 2003
  • Radiant Systems provides Point of Sale technology to retailers including touch screen terminals, scanners and back-office management tools.
  • Member of the inaugural Radiant Outside Sales team as the company transitioned from a channel driven model
  • Managed top C-Store accounts including Speedway SuperAmerica and WAWA which experienced consistent growth outpacing all other Radiant divisions.
  • Customer technology needs included sales and inventory management including DSD integration
  • Managed client relationships to include regular feature/function updates and pricing of custom S/W development
  • Implemented upgrades to the service sales program resulting in savings of over $500K annually and increased service sales of $300K in year 1.
  • Managed a portfolio of 10 accounts totaling $44M in sales.
Cisco Systems Global Service Manager | Santa Clara, CA | January 1994 - May 2001
  • Managed Cisco's service relationship with several Regional Bell Operating Companies (RBOC) clients including Southwestern Bell, AT&T and PacBell. Ultimately relocated to Atlanta to focus on the BellSouth account.
  • Part of a team in Atlanta put in place to repair a fractured relationship with BellSouth. Turned the account around and ultimately converted BellSouth to a Premier Partner with service revenue exceeding stretch goal by 10%
  • Quarterly quota responsibility in excess of $15M   
  • 8 time CAP winner – Cisco Achievement Program 
  • #1 Cisco Service Sales Rep in FY 99
  • Top 20 award winner in 6 of 8 quarters 
Education
General Coursework Mission College / San Jose City College Santa Clara, CA
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Resume Overview

Companies Worked For:

  • Cabco USA / Aisleworx
  • Radiant Systems
  • Cisco Systems

School Attended

  • Mission College / San Jose City College

Job Titles Held:

  • National Accounts Manager
  • US Sales Manager
  • Global Service Manager

Degrees

  • General Coursework

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