national accounts manager resume example with 16+ years of experience
Jessica
Claire
resumesample@example.com
(555) 432-1000,
Montgomery Street, San Francisco, CA94105
:
Professional Summary
Demonstrated success in account management, sales pipeline development and customer relations. Talented at using personal and online marketing methods. Well-versed in liaising between accounts and product development to meet changing customer needs with unique offerings.
Skills
Advertising
Budget planning
Budgets
Budget
E-Commerce
Customer Service
Forecasting
Management
Market Analysis
Marketing
Microsoft Excel
Office
PowerPoint
Negotiations
Sales Reporting
Retail Sales
Sales Management
SAP
Shipping
Strategic Planning
Education
UNIVERSITY OF ALABAMATuscaloosa, ALExpected in ā āBachelor of Arts:Communication, Fashion Retail - GPA:
Links
linkedin.com/in/maria-ritchey-Claire-2637a81
Work History
Advantage Solutions - National Accounts Manager West Palm Beach, FL, 01/2014 - 08/2020
Responsible for the management of BVGLARI Parfums with National retail partners, inclusive of annual gross shipment and return budget negotiations, development of retailer-specific programs and initiatives, and Co-Op budget planning for the achievement of annual sales targets.
Led both the sales and shipment strategy for BVLGARI Parfums #1 POS, the Italian Pavilion of Epcot, inclusive of managing three BVLGARI Brand Ambassadors for annual retail sales achievement.
Strategically managed, supported and grew business relationships with existing accounts. Developed strategies to increase sales and revenue while implementing initiatives to re-establish BVLGARI Parfums as a luxury fragrance brand in North America.
Collaborated with Marketing and account teams on the installation of a personalized,high perfumery brand shop, leading this door to be the #1 Le Gemme point of sale within US retailers in just five months.
Created and developed both B&M and E-commerce strategies with the Global and US Trade Marketing teams for key retailer initiatives and Omni-channel consistency while maintaining a positive ROI within budget guidelines.
Operated within budgetary constraints, participated in development of annual budget forecasts for both shipment and retail sales plans, and reported monthly status to Senior Leadership team.
Managed and tracked seasonal allocations and basic inventory in partnership with Demand Planning to access trends and make proactive strategy changes.
Account partners include Epcot, Macyās, Sephora, Ulta, Dillardās, Nordstrom, Saks, Military, and their E-commerce teams, as well as managed the relationship of BVLGARIās Canadian Distributor.
Koch Industries, Inc. - National Account Manager Iowa Falls, IA, 01/2009 - 01/2014
Delivered net shipment revenues for the Company, and collaborated with Trade Marketing and the Retail Sales teams to ensure sell-in and sell-out targets were delivered profitably.
Achieved net shipment targets of $15MM++ for the prestige fragrance division of Elizabeth Arden.
Partnered with the Buying and Planning teams within Macyās, Bloomingdales and Barneyās and their E-commerce teams for an Omni channel customer experience.
Improved brand ranking at Macys.com from top 20 to top 5 for both womenās and menās brands.
Collaborated with retail partners to support inventory, product mix and consistent order flows by having weekly and monthly meetings with the Buying and Planning teams of each retailer.
Built weekly stock and sales forecast of gross shipping with submissions to Finance and Senior Management in accordance to budget.
Developed, managed and communicated seasonal marketing calendars inclusive of all saleable and non-saleable items for retail sales maximization.
Pyramid Healthcare - Executive Director Philadelphia, PA, 01/2007 - 01/2009
Worked closely with the VP of Sales to ensure achievement of Corporate revenue targets, as well as the flow of all areas of business to support sell-out strategies and retail sales targets.
Managed one direct report and two indirect reports.
Collaborated with Field Sales Management to deliver monthly and annual sales targets.
Advised achievement to Senior Management and Finance teams and re-forecasted as necessary to maintain annual sales targets were met.
Acted as the key liaison between the Sales Force and internal Marketing team for successful execution of all new product lines, seasonal programs and promotional sets.
Ensured that key strategies were fully implemented down to the retail account/door level.
Projected all product line retail sales targets and oversaw sales performance via internal system reports and external analytics, i.e.
NPD.
Monitored inventory ownership with Finance, Demand Planning and Marketing teams, both at the retailer and warehouse levels to meet KPI objectives and prevent excess inventory ownership.
Managed relationships of āhouse accountsā based out of the Corporate office; i.e.
EC Scott, Beauty.com and Zappos.
Cbiz, Inc. - Director Columbia, MD, 01/2004 - 01/2007
Represented the critical role of liaison between Field Sales and the internal marketing and operations within the organization.
Led the department on specific IT initiatives to improve reporting and system efficiencies.
Managed three direct reports and three indirect reports.
Communicated with Senior Management, Finance, Customer Service and Field Sales on monthly budget and net shipment achievement.
Oversaw departmental reports to Senior Management for all retail sales and net shipment KPIās, utilizing Microsoft Excel and PowerPoint, internal system generated reports, and NPD Market Analysis.
Liaison between Sales and the IT department to develop systems and procedures, as well as created more efficient ways to analyze and track annual retail sales, shipments and allocations.
Contributed to the development of Business Warehouse reports to ensure business continuity, both during the transition until final execution.
Developed and calculated the Field Sales bonus program, and presented results annually to the division President, Senior Management and Human Resources.
Oversaw and monitored budgets inclusive of: Co-Op Advertising; RSS program between Field and external vendor; seasonal program allocations; T&E for the Sales Force and direct reports.
Additional Information
Additional Professional Experience, as well as references are available upon request.
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