Jessica Claire
Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000 - Cell: - - -
Professional Summary

Demonstrated success in account management, sales pipeline development and customer relations. Talented at using personal and online marketing methods. Well-versed in liaising between accounts and product development to meet changing customer needs with unique offerings.

  • Advertising
  • Budget planning
  • Budgets
  • Budget
  • E-Commerce
  • Customer Service
  • Forecasting
  • Management
  • Market Analysis
  • Marketing
  • Microsoft Excel
  • Office
  • PowerPoint
  • Negotiations
  • Sales Reporting
  • Retail Sales
  • Sales Management
  • SAP
  • Shipping
  • Strategic Planning
Work History
01/2014 to 08/2020
National Accounts Manager Advantage Solutions West Palm Beach, FL,
  • Responsible for the management of BVGLARI Parfums with National retail partners, inclusive of annual gross shipment and return budget negotiations, development of retailer-specific programs and initiatives, and Co-Op budget planning for the achievement of annual sales targets.
  • Led both the sales and shipment strategy for BVLGARI Parfums #1 POS, the Italian Pavilion of Epcot, inclusive of managing three BVLGARI Brand Ambassadors for annual retail sales achievement.
  • Strategically managed, supported and grew business relationships with existing accounts. Developed strategies to increase sales and revenue while implementing initiatives to re-establish BVLGARI Parfums as a luxury fragrance brand in North America.
  • Collaborated with Marketing and account teams on the installation of a personalized,high perfumery brand shop, leading this door to be the #1 Le Gemme point of sale within US retailers in just five months.
  • Created and developed both B&M and E-commerce strategies with the Global and US Trade Marketing teams for key retailer initiatives and Omni-channel consistency while maintaining a positive ROI within budget guidelines.
  • Operated within budgetary constraints, participated in development of annual budget forecasts for both shipment and retail sales plans, and reported monthly status to Senior Leadership team.
  • Managed and tracked seasonal allocations and basic inventory in partnership with Demand Planning to access trends and make proactive strategy changes.
  • Account partners include Epcot, Macy’s, Sephora, Ulta, Dillard’s, Nordstrom, Saks, Military, and their E-commerce teams, as well as managed the relationship of BVLGARI’s Canadian Distributor.
01/2009 to 01/2014
National Account Manager Koch Industries, Inc. Iowa Falls, IA,
  • Delivered net shipment revenues for the Company, and collaborated with Trade Marketing and the Retail Sales teams to ensure sell-in and sell-out targets were delivered profitably.
  • Achieved net shipment targets of $15MM++ for the prestige fragrance division of Elizabeth Arden.
  • Partnered with the Buying and Planning teams within Macy’s, Bloomingdales and Barney’s and their E-commerce teams for an Omni channel customer experience.
  • Improved brand ranking at from top 20 to top 5 for both women’s and men’s brands.
  • Collaborated with retail partners to support inventory, product mix and consistent order flows by having weekly and monthly meetings with the Buying and Planning teams of each retailer.
  • Built weekly stock and sales forecast of gross shipping with submissions to Finance and Senior Management in accordance to budget.
  • Developed, managed and communicated seasonal marketing calendars inclusive of all saleable and non-saleable items for retail sales maximization.
01/2007 to 01/2009
Executive Director Pyramid Healthcare Philadelphia, PA,
  • Worked closely with the VP of Sales to ensure achievement of Corporate revenue targets, as well as the flow of all areas of business to support sell-out strategies and retail sales targets.
  • Managed one direct report and two indirect reports.
  • Collaborated with Field Sales Management to deliver monthly and annual sales targets.
  • Advised achievement to Senior Management and Finance teams and re-forecasted as necessary to maintain annual sales targets were met.
  • Acted as the key liaison between the Sales Force and internal Marketing team for successful execution of all new product lines, seasonal programs and promotional sets.
  • Ensured that key strategies were fully implemented down to the retail account/door level.
  • Projected all product line retail sales targets and oversaw sales performance via internal system reports and external analytics, i.e.
  • NPD.
  • Monitored inventory ownership with Finance, Demand Planning and Marketing teams, both at the retailer and warehouse levels to meet KPI objectives and prevent excess inventory ownership.
  • Managed relationships of “house accounts” based out of the Corporate office; i.e.
  • EC Scott, and Zappos.
01/2004 to 01/2007
Director Cbiz, Inc. Columbia, MD,
  • Represented the critical role of liaison between Field Sales and the internal marketing and operations within the organization.
  • Led the department on specific IT initiatives to improve reporting and system efficiencies.
  • Managed three direct reports and three indirect reports.
  • Communicated with Senior Management, Finance, Customer Service and Field Sales on monthly budget and net shipment achievement.
  • Oversaw departmental reports to Senior Management for all retail sales and net shipment KPI’s, utilizing Microsoft Excel and PowerPoint, internal system generated reports, and NPD Market Analysis.
  • Liaison between Sales and the IT department to develop systems and procedures, as well as created more efficient ways to analyze and track annual retail sales, shipments and allocations.
  • Represented the Designer Fragrances division with the conversion of the L’Oréal organization to SAP.
  • Contributed to the development of Business Warehouse reports to ensure business continuity, both during the transition until final execution.
  • Developed and calculated the Field Sales bonus program, and presented results annually to the division President, Senior Management and Human Resources.
  • Oversaw and monitored budgets inclusive of: Co-Op Advertising; RSS program between Field and external vendor; seasonal program allocations; T&E for the Sales Force and direct reports.
Expected in
Bachelor of Arts: Communication, Fashion Retail
Additional Information
  • Additional Professional Experience, as well as references are available upon request.

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