Montgomery Street, San Francisco, CA94105(555) 432-1000, resumesample@example.com
Summary
Accomplished sales manager with a ten-year track record of sales results, focused on driving sales and providing the customer with every need. Self-motivated with a passion for the customer and producing results. Desire entry-level position with an established company that I grow into a long-term career.
Skills
Consistently meets sales goals
Outstanding interpersonal skills
Goal-oriented
Customer service-oriented
Upselling techniques
Strong multi-tasking
Staff training and development
Motivated team player
Inventory management
Detail-oriented
Skilled problem solver
Merchandising
Excellent communication skills
Sales pipeline management
Business growth and retention
Account development
Cold calling strength
Experience
10/2018 to CurrentNational Account ExecutiveUsa Truck | Concord, NC,
Boosted profit opportunities, generating new accounts and successfully managing existing customer base to meet needs.
Authored intensive sales reports on representatives and customer categories to recommend detailed plans and implement through marketing and promotional programs.
Connected with current customers to assess satisfaction, determine needs and offer new services.
Pro-actively identified and solved complex problems impacting sales and business direction.
Created new product penetration and retail market opportunities to improve bottom-line profits.
Grew brand awareness by increasing market penetration with customer-focused approaches.
Re-engaged lapsed accounts to establish relationships and promote products.
Monitored trends in customer industries and marketplaces to shape sales methods.
Managed and grew a sales portfolio of over 20 customers, generating over 1 million dollars in revenue a year.
07/2012 to 10/2018Store Manager TrainerUcla Health | Arcadia, CA,
Fostered a positive work environment by consistently treating all employees and customers with respect and consideration.
Recruited and trained new managers.
Hired secondary managers for stores in my district.
Conducted final practicals for assistant managers to receive keys to their stores.
Managed 4 stores across the country, including the largest volume store in the company.
Increased sales in every location, including a company leading $1.2 million dollar sales gain in 2016 and $750,000 sales gain in 2017
Consistently led the district, region, and company in key company performance indicators including: sales, direct to consumer orders, accessory dollars and percentages, and customer rewards initiatives.
Maintained inventory levels exceeding over $10 million and performed audits every 3-6 months always exceeding company expectations.
Supervised and directed all merchandise and shipment processing.
05/2009 to 07/2012Assistant ManagerNouria Energy | Webster, MA,
Interacted with customers as they entered the store to determine what their needs were.
Recruited, interviewed and hired individuals who would bring passion and dedication to the positions at hand.
Encouraged the sales staff to cross-sell complementary products and services to customers.
Immediately addressed problems with customers to promote quick and successful resolution.
Built relationships with customers to increase likelihood of repeat business.
Completed all cleaning, stocking and organizing tasks in assigned sales area.
Cleaned and organized the store, including the checkout desk and displays.
Cultivated a customer-focused shopping environment by greeting and responding to all customers in a friendly manner.
Priced merchandise, stocked shelves and took inventory of supplies.
Completed all point of sale opening and closing procedures, including counting the contents of the cash register.
Assigned work to team members based on company needs, personal strengths and job knowledge.
Maintained knowledge of current sales and promotions, policies regarding payment and exchanges and security practices.
Actively pursued personal learning and development opportunities.
06/2008 to 04/2009Sales AssociatesFinish Line | City, STATE,
Completed sales transactions, including all accepted forms of payment.
Processed customer orders and accurately entered into order system.
Managed multiple tasks in a high-volume environment.
Maintained established merchandising standards, including window, sales floor and promotional displays.
Worked with the management team to implement the proper division of responsibilities.
Cleaned and organized the store, including the checkout desk and displays.
Identified potential shoplifters and alerted management.
Contacted other store locations to determine merchandise availability.
Preserved a perfect attendance record for 10 months.
Actively pursued personal learning and development opportunities.
Education and Training
Expected in 2007High School Diploma | Karns High School, Knoxville, TNGPA:
Activities and Honors
Accomplishments
District Manager of the Year award winner in 2013, 2014, 2016, and 2017.
Number 1 fundraising store in the company for Special Olympics. Over $25,000 raised.
Reduced shrink over .75%
Recruited, trained, and promoted 10 current sales managers.
Lead company in sales in 2016 and 2017.
Exceeded sales goal by over $2 million in past 2 years.
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