Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000,

Accomplished sales manager with a ten-year track record of sales results, focused on driving sales and providing the customer with every need. Self-motivated with a passion for the customer and producing results. Desire entry-level position with an established company that I grow into a long-term career.

  • Consistently meets sales goals
  • Outstanding interpersonal skills
  • Goal-oriented
  • Customer service-oriented
  • Upselling techniques
  • Strong multi-tasking
  • Staff training and development
  • Motivated team player
  • Inventory management
  • Detail-oriented
  • Skilled problem solver
  • Merchandising
  • Excellent communication skills
  • Sales pipeline management
  • Business growth and retention
  • Account development
  • Cold calling strength
10/2018 to Current National Account Executive Usa Truck | Concord, NC,
  • Boosted profit opportunities, generating new accounts and successfully managing existing customer base to meet needs.
  • Authored intensive sales reports on representatives and customer categories to recommend detailed plans and implement through marketing and promotional programs.
  • Connected with current customers to assess satisfaction, determine needs and offer new services.
  • Pro-actively identified and solved complex problems impacting sales and business direction.
  • Created new product penetration and retail market opportunities to improve bottom-line profits.
  • Grew brand awareness by increasing market penetration with customer-focused approaches.
  • Re-engaged lapsed accounts to establish relationships and promote products.
  • Monitored trends in customer industries and marketplaces to shape sales methods.
  • Managed and grew a sales portfolio of over 20 customers, generating over 1 million dollars in revenue a year.
07/2012 to 10/2018 Store Manager Trainer Ucla Health | Arcadia, CA,
  • Fostered a positive work environment by consistently treating all employees and customers with respect and consideration.
  • Recruited and trained new managers.
  • Hired secondary managers for stores in my district.
  • Conducted final practicals for assistant managers to receive keys to their stores.
  • Managed 4 stores across the country, including the largest volume store in the company.
  • Increased sales in every location, including a company leading $1.2 million dollar sales gain in 2016 and $750,000 sales gain in 2017
  • Consistently led the district, region, and company in key company performance indicators including: sales, direct to consumer orders, accessory dollars and percentages, and customer rewards initiatives.
  • Maintained inventory levels exceeding over $10 million and performed audits every 3-6 months always exceeding company expectations.
  • Supervised and directed all merchandise and shipment processing.
05/2009 to 07/2012 Assistant Manager Nouria Energy | Webster, MA,
  • Interacted with customers as they entered the store to determine what their needs were.
  • Recruited, interviewed and hired individuals who would bring passion and dedication to the positions at hand.
  • Encouraged the sales staff to cross-sell complementary products and services to customers.
  • Immediately addressed problems with customers to promote quick and successful resolution.
  • Built relationships with customers to increase likelihood of repeat business.
  • Completed all cleaning, stocking and organizing tasks in assigned sales area.
  • Cleaned and organized the store, including the checkout desk and displays.
  • Cultivated a customer-focused shopping environment by greeting and responding to all customers in a friendly manner.
  • Priced merchandise, stocked shelves and took inventory of supplies.
  • Completed all point of sale opening and closing procedures, including counting the contents of the cash register.
  • Assigned work to team members based on company needs, personal strengths and job knowledge.
  • Maintained knowledge of current sales and promotions, policies regarding payment and exchanges and security practices.
  • Actively pursued personal learning and development opportunities.
06/2008 to 04/2009 Sales Associates Finish Line | City, STATE,
  • Completed sales transactions, including all accepted forms of payment.
  • Processed customer orders and accurately entered into order system.
  • Managed multiple tasks in a high-volume environment.
  • Maintained established merchandising standards, including window, sales floor and promotional displays.
  • Worked with the management team to implement the proper division of responsibilities.
  • Cleaned and organized the store, including the checkout desk and displays.
  • Identified potential shoplifters and alerted management.
  • Contacted other store locations to determine merchandise availability.
  • Preserved a perfect attendance record for 10 months.
  • Actively pursued personal learning and development opportunities.
Education and Training
Expected in 2007 High School Diploma | Karns High School, Knoxville, TN GPA:
Activities and Honors
  • District Manager of the Year award winner in 2013, 2014, 2016, and 2017.
  • Number 1 fundraising store in the company for Special Olympics. Over $25,000 raised.
  • Reduced shrink over .75%
  • Recruited, trained, and promoted 10 current sales managers.
  • Lead company in sales in 2016 and 2017.
  • Exceeded sales goal by over $2 million in past 2 years.

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School Attended

  • Karns High School

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  • High School Diploma

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