Montgomery Street, San Francisco, CA94105(555) 432-1000, resumesample@example.com
Summary
Motivated Front Desk Receptionist with talent for coordinating guest services. Proactive with history of managing multiple tasks in various areas with specialties in conflict resolution, team coordination and customer support. Highly organized, detail-oriented and thrives in fast-paced, intense environment.
Skills
Administrative skills
Keenness of insight
Email and telephone decorum
Appointment confirmation
Office supplies ordering
Front office management
Package and mail receipt
Recordkeeping
Oral and writing communication
Customer assistance and interaction
Bookkeeping
Reliable and trustworthy
First Aid/CPR
Team building
Leadership
People skills
Microsoft Office
Computer skills
Experience
11/2019 to CurrentReal Estate AgentBurgan Real Estate | North Lima, OH,
Gathered, distributed and maintained all materials for marketing plans.
Followed up with prospects throughout sales processes.
Counseled new buyers to enhance sales opportunities.
Negotiated, facilitated and managed real estate transactions.
Promoted property sales through advertisements, open houses and participation in multiple listing services.
Negotiated contracts and coordinate with lenders, attorneys and inspectors.
Advised prospective clients on current market activities.
Answered phone calls and emails from potential and existing customers.
Coordinated appointments with prospective buyers to showcase houses and plots.
10/2017 to 04/2018Boutique OwnerAtlantis Casino Resort Spa | Reno, NV,
Managed daily operations of boutique store with $60,000 in annual sales.
Cultivated loyal customer base by providing excellent customer service.
Protected inventory using established security techniques.
Established favorable relationships with vendors and contractors, facilitating contract negotiation and development of marketing and sales strategies.
Reconciled daily sales, returns and financial transaction reports and prepared bank deposits.
Developed business and marketing plans and prepared monthly financial reports.
Leveraged social media, including Facebook, to expand market reach and facilitate sales agent recruitment.
Promoted business on social media platforms to maximize brand identity and generate revenue.
Reconciled daily sales and financial transaction reports and prepared bank deposits.
06/2010 to 03/2012Front Desk RepresentativeHeritage Financial Corporation | Anacortes, WA,
Answered phone calls from various doctors offices
Shipping and receiving of all dental partials, crowns, bridges, etc.
Ordered supplies for the office and dental lab technicians
Kept track off all dental work throughout the lab to ensure property completion dates are met.
Delivery of dental work to various dentist offices.
01/2008 to 01/2010Bank TellerBank Of America | City, STATE,
Promoted facility security by monitoring customer behaviors and following established protocols to protect individuals and assets.
Met or exceeded sales goals by promoting bank products and services in every interaction.
Maintained optimal financial controls by securing funds and making accurate transactions.
Identified and eliminated errors when balancing ATM transactions, teller cash dispensers and teller cash recyclers.
Acquired and maintained knowledge of emerging technologies, including customer virtual interactions.
Identified customer financial needs, goals and objectives and offered appropriate financial products to suit needs.
Entered transactions into computer and issued customer receipts.
Warmly welcomed customers and offered pleasant service during entire transaction, which improved satisfaction.
Cashed customer checks, including verifying identification and checking account balances in accordance with bank policy.
Processed customer transactions, including loan payments, safe deposit boxes and check-cashing.
Assisted customers in bank operations, including opening accounts, accessing safe deposit boxes and ATM operations.
Education and Training
Expected in | HealthcareJohnson County Community College, Overland Park, KSGPA:
Expected in | Clinical PsychologyUniversity Of Kansas, Lawrence, KSGPA:
Expected in | NursingAspen University, Denver, COGPA:
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