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Nail Technician And Receptionist Resume Example

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Jessica Claire
Montgomery Street, San Francisco, CA 94105
Home: (555) 432-1000 - Cell: - resumesample@example.com - -
Summary
  • Outgoing Manicurist trained in gel tips and pedicures.
  • Passionate about customer service. Demonstrated a record of satisfying even the most discerning clientele.

-Enthusiastic Manicurist offering 11 years of experience in manicures, pedicures, sales and specialty services.

Talented executive successful at building high-performance, company-minded and results-focused teams able to take on any business challenge.

Detailed-oriented receptionist driven to maximize business through referrals and sales. Able to maintain professional and neat appearance. I can wear many hats and am very driven. I have a lot of customer service experience and keep a professional demeanor. Exceptionally organized and very detail-oriented. I'm a team player and focused I'm getting my jobs done in a timely manner. Also making sure everything is done properly and all my t's crossed and i's dotted. I'm also willing to help out in any way possible or wherever needed in the workplace. Before becoming a nail technician I had a lot of reception experience. I also have experience working in a warehouse and also medical billing, data entry, scheduling appointments, scheduling deliveries and so much more. I'm very passionate about customer service and making sure I provide as much help as I can for the customer also my employer.

Skills
  • Gel tips
  • Cuticle care
  • Manicures
  • Infection control
  • Cleanliness
  • Attention to detail
  • Product knowledge
  • Problem-solving skills
  • Professional demeanor
  • Schedule maintenance
  • Team collaboration
  • Guest relations
  • Coordination skills
  • Cash management experience
  • Stock maintenance
  • Client satisfaction
  • Front desk management
  • Spa maintenance
  • Marketing understanding
  • Knowledge of UPS and Fed Ex shipping systems
  • Customer buying trends
  • Payment tracking systems
  • Inventory maintenance
  • Multi-tasker extraordinaire
  • Customer service-oriented
  • Attention to details
  • Meticulous and organized
  • Efficient and accurate
  • Multi-line telephone skills
  • Organization and efficiency
  • 52-54 WPM typing speed
  • Recordkeeping and bookkeeping
  • Data entry
  • Recordkeeping
  • Multitasking and prioritization
  • Knowledgeable in all Microsoft programs.
  • Detail oriented
  • Multitasking ability
  • Service-oriented mindset
  • Information inputting
  • PC proficient
  • Customer service
  • Database systems
  • Tech-savvy
  • Open and clear communicator
  • Flexible
  • Medical coding understanding
  • 54 WPM
  • Business operations understanding
  • Microsoft use
  • Friendly and personable
  • Professional networking
  • Shipping
  • EBay
  • Facebook Marketplace
  • Inventory management
  • Online platforms
  • Direct sales
Experience
11/2019 to Current
Professional Nail Technician National Church Residences Saint Louis, MO,
  • Treated over 35 clients weekly with one-on-one customized plans for nail and cuticle care.
  • Kept 5 work areas clean and neat, sanitized surfaces and equipment and swept up debris.
  • Made over 8 daily customer appointments.
06/2018 to 11/2019
Professional Nail Technician Metals Usa Richardson, TX,
  • Kept 7 work areas clean and neat, sanitized surfaces and equipment and swept up debris.
  • Gave over 8 daily customers gel, acrylic and natural manicures.
  • Treated over 40 clients weekly with one-on-one customized plans for nail and cuticle care.
  • Made over 8 daily customer appointments and updated master schedule using salonbiz.
  • Trained internal staff members on administrative processes, work instructions and procedures to facilitate consistent and seamless company operations.
  • Collaborated with other manicurists to streamline booking, inventory and appointment systems and increase customer satisfaction.
  • Took inventory for the spa and nail area for products and other essentials.
  • Maintained the fountain in the waiting area.
11/2016 to 06/2018
Receptionist General RV Centers City, STATE,
  • Managed and anticipated clerical needs of company employees, including copying, faxing and file management.
  • Took accurate messages for staff and management to facilitate open and speedy communication.
  • Received incoming packages and mail, dispersed parcels, correspondence and shipped outgoing items daily.
  • Compiled and produced documents and reports and filed, copied or faxed required papers to appropriate parties.
  • Sorted incoming mail and directed to correct personnel each day.
  • Provided clerical support to all team members to improve office efficiency and enhance productivity.
  • Kept reception area clean and organized to offer positive first impression to every visitor.
  • Maintained office safety by screening visitors, updating logs and issuing temporary passes.
  • Communicated with vendors to place and receive orders, request maintenance services and deliver instruction on behalf of office management.
  • Met incoming customers with professional approach and provided friendly, knowledgeable assistance.
  • Directed clients to appropriate personnel to address concerns, resolve complaints or answer account-related questions.
  • Generated shipment invoices, prepared packages and set up courier deliveries for customers.
  • Answered calls to help at least over 70-100 customers each day.
  • Entered data in MS Excel, office and other spreadsheets software to keep records of all general information.
  • Responded to customer concerns and issues by directing calls to the appropriate department.
  • Took inventory of all units delivered to our lot.
  • Filed all inventory packets into our inventory cabinet.
  • Helped with the delivery/pick-up of all customers new purchases.
04/2014 to 12/2016
Nail Technician and Receptionist Deluxe Salon And Tanning City, STATE,
  • Kept detailed inventory lists for nail care supplies, polishes and over at least $300 worth of merchandise.
  • Met with clients to discuss needs, service preferences and special requests.
  • Made over 50 daily customer appointments and updated master schedule using salonbiz.
  • Gave over 8 daily customers gel, acrylic and natural manicures.
  • Upsold specials and bundled finger and toe-nail packages to increase sales.
  • Collaborated with other manicurists to streamline booking, inventory and appointment systems and increase customer satisfaction.
  • Efficiently checked guests in and out.
  • Treated over 40 clients weekly with one-on-one customized plans for nail and cuticle care.
  • Executed all daily opening and closing procedures.
  • Advised guests on special events and product promotions.
  • Clearly communicated with each technician regarding any schedule changes.
  • Kept work area clean and neat to stay productive.
  • Coordinated and booked all spa service appointments for individual and group clients.
  • Collected soiled linens and placed in appropriate receptacles.
  • Cleaned all tanning bed after each use.
  • Laundry.

10/2009 to 12/2009
Receptionist, Medical Billing, PTA Wyandotte Physical Therapy Associates City, STATE,
  • Added notes on patients into case histories in the computer system.
  • Created individualized exercise programs for patients while working in an acute care setting.
  • Met incoming customers with professional approach and provided friendly, knowledgeable assistance.
  • Recorded detailed prognosis, treatment, responses and progress notes in patient charts.
  • Kept reception area clean and organized to offer positive first impression to every visitor.
  • Filed and submitted insurance claims.
  • Compiled and produced documents and reports and filed, copied or faxed required papers to appropriate parties.
  • Audited medical records and diagnosis codes for accuracy and completion.
  • Assessed medical codes on patient records and prepared invoices to be submitted to insurance companies.
  • Documented and filed patient data and medical records.
  • Directed clients to appropriate personnel to address concerns, resolve complaints or answer account-related questions.
  • Maintained office safety by screening visitors, updating logs and issuing temporary passes.
  • Managed and anticipated clerical needs of company employees, including copying, faxing and file management.
  • Organized and updated daily/weekly schedules as well as monthly calendar obligations for various levels of management and staff.
  • Completed and submitted appeals.
  • Greeted visitors, assessed needs and directed to appropriate personnel.
01/2009 to 06/2013
Amazon Seller Amazon City, STATE,
  • Managed order process for new and existing customers.
  • Ensured effective customer communication to maintain customer satisfaction and loyalty.
  • Networked to build client base and promote products to new and existing clients.
  • Planned and followed through with inventory management for each store.
  • Followed up with past customers to verify satisfaction with products, alerting of new product availability and maintaining presence to capture future business opportunities.
08/2008 to 12/2012
Order Filler Chamberlain Marketing Group City, STATE,
  • Packaged items with appropriate materials to prevent damage during shipping.
  • Operated warehouse equipment with caution and according to manufacturer instructions to reduce risk of accidents and malfunctions.
  • Printed accurate labels and applied to boxes, crates and containers prior to shipment.
  • Packed products into designated boxes, taking care to protect items from damage or shifting during transport.
  • Read orders to obtain item numbers and located merchandise in bins or on shelves.
  • Stacked, organized and palletized packages for efficient storage and movement.
  • Kept work areas clean, neat and organized for optimal productivity and worker safety.
  • Assembled boxes and stacked into columns for easy use by fellow packing and shipping team members.
  • Placed products on conveyors for final wrapping and shipment.
  • Picked products from designated locations using various tools and transferred to appropriate areas for further processing.
  • Used RF scanner to pick items from bins and complete orders.
Education and Training
Expected in 06/2008
GED:
John F. Kennedy High School - Taylor, MI
GPA:
Expected in 08/2009
Cosmetology License: Cosmetology Education
Regency Beauty Institute - Southgate, MI
GPA:

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Resume Strength

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  • Target Job

Resume Overview

School Attended
  • John F. Kennedy High School
  • Regency Beauty Institute
Job Titles Held:
  • Professional Nail Technician
  • Professional Nail Technician
  • Receptionist
  • Nail Technician and Receptionist
  • Receptionist, Medical Billing, PTA
  • Amazon Seller
  • Order Filler
Degrees
  • GED
  • Cosmetology License

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