Nail Artist resume example

• Met with clients to discuss needs, service preferences and special requests.
• Performed high volume of daily customers gel, acrylic and natural manicures.
• Introduced signature services, acrylics and gel tips to increase overall sales.
• Trained and mentored junior employees on safety, performance strategies and customer service techniques.
• Kept detailed inventory lists for nail care supplies, polishes and gel nail colors.
• Built repeat client base to increase profits and stabilize cash flow.
• Completed daily customer appointments and updated master schedule.
• Upsold specials and bundled finger and toe-nail packages to increase personal profit.
• Wrote operational budgets with funds allocated between supplies, shop upkeep and employee needs.
• Performed daily gel, dip powder and French manicures and offered pedicures and paraffin wax treatments for hands.
• Promoted enhanced treatments to repair and improve nail strength.
• Collaborated with other manicurists to streamline booking, inventory and appointment systems and increase customer satisfaction.
• Shaped and smoothed nails with files, emery boards and rotary tools.
• Applied nail treatments, polish and artificial tips to complete manicure services.
• Maintained supply inventory and replenished to maintain consistent availability.
• Recorded client appointments and payments in apple pay and employee scheduling.
• Improved treatment results and customer satisfaction by carefully examining clients' hands and completing pre-treatments.
• Kept adequate supplies on hand to handle customer needs and meet business demand.
• Cleaned and sanitized tools and work station in adherence with safety requirements.
• Treated over 5 years clients weekly with one-on-one customized plans for nail and cuticle care.

Cashier, Shift Management, Cash Drawer Balance, Department Check up.

• Managed cash flow of store, including cashier operations, bookkeeping and security.
• Cultivated strong customer relations and developed effective customer service standards.
• Handled payment processing and provided customers with receipts and proper bills and change.
• Reviewed employee performance and determined areas in need of improvement.
• Managed customer complaints and rectified issues to complete satisfaction.
• Put together schedule for floor staff according to skill sets and coverage needs.
• Welcomed large volume of guests and improved overall customer service.
• Helped employees perform at peak productivity with morale-boosting programs and motivational techniques.
• Conducted transactions, confirming patient information and processing according to standard protocol.
• Reviewed safety, health and sanitation processes throughout areas and enforced rules to promote security and safety.
• Oversaw shelf inventory and customer-focused loss prevention strategies.
• Provided administrative support to coworkers, taking on additional tasks during high-volume periods.
• Maintained important files, running reports and delivering updates on occupancy and revenue.
• Collaborated with security staff and law enforcement on shoplifting and vandalism response.
• Created and directed robust training and mentoring strategies.
• Evaluated financial reports and trend forecasts.
• Created and optimized employee schedules for shift coverage.
• Planned staff and training meetings and scheduled conference rooms.
• Planned customized itineraries for guests with special activities to support local tourism and entertainment industries.
• Directed capital budget for store.