Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000,

Detail-oriented leader ready to leverage twenty-five years of professional experience for challenging new role with Vectrus. Focused on maximizing team success with efficient and organized oversight of Morale, Welfare and Recreation activities. Superior frontline customer-service skills with recreation and fitness program management expertise. Former US Army staff supervisor specializing in Public Relations and mass communications.

  • Government inventory control procedures
  • Report writing and digital presentations
  • CRM and office management software
  • Special events planning and administration
  • Creating promotional MWR ad campaigns
  • Proficient in MS Office and Adobe products
  • Team oversight
  • Document Control
  • Fitness equipment expertise
  • Technologically savvy
  • High-energy attitude
  • Public speaking
  • Highly versatile with superior aptitude at learning new skills
Recent Work History
07/2018 to Current MWR Lead / Coordinator Asrc Federal Holding Company | District Of Columbia, DC,
  • As MWR lead, supervised staff and oversaw daily operations on behalf of department supervisor in his absence.
  • Prepared and submitted daily/weekly SITREP and LOGREP reports reflecting customer attendance, program development, equipment capabilities and process improvement.
  • Prepared and submitted monthly self-audits.
  • Planned, implemented and supervised fitness-driven and recreational events including trivia and games nights, pool tournaments, gym competitions, movie nights, yoga classes, meditation classes and virtual reality gaming events.
  • Diversified recreational offerings in my first 30 days on the project by building and leading three group activities including self-defense classes, a 1000 LB Club and weekly poker night.
  • Oversaw event calendar and planning for Q-West MWR. Created digital and print marketing campaigns to advertise for upcoming events, promote engagement and encourage community involvement.
  • Gathered, prepared, operated and maintained all materials and supplies necessary for daily operations.
  • Maintained facilities, grounds and equipment for three MWR facilities to ensure community safety and attract attention.
  • Submitted material requisitions, maintained equipment history jackets, and submitted work orders for non-mission capable assets.
  • Responsible for enforcing consistent safety policies, as well as providing safety training to staff and patrons.
10/2011 to 06/2018 Night Watchman /Cashier SP PLUS @ TRI CITIES AIRPORT | City, STATE,
  • Monitored grounds after hours for airport parking grounds by leveraging superior observation skills and physical security expertise.
  • Investigated disturbances and used proportional and strategic responses to handle different types of issues.
  • Provided friendly and professional assistance to employees, visitors and customers.
  • Cross served as day time cashier, processing transactions and assisting passengers with general airport inquiries when needed.
  • Resolved customer issues and communicated all unresolved needs or issues to appropriate senior management.
06/2015 to 05/2018 Chief Instructor / Fitness Trainer Kingsport Mixed Martial Arts | City, STATE,
  • Worked with students of all ages, offering programs in traditional martial arts and cutting-edge self-defense techniques.
  • Recruited and met with prospective student-athletes to discuss their experience and goals.
  • Supervised over 2,000 cumulative hours of small group martial arts training without incident or injury.
  • Developed training curriculum and skills conditioning programs to improve physical fitness and competition readiness.
  • Evaluated students for promotion and competition readiness, administering tests and promoting students up to first-degree black belt level.
  • Coordinated family nights, competitions and extra curricular activities to promote team-building and wellness.
  • Taught conditioning, stretching, meditation, self-confidence building, and injury prevention.
12/2007 to 06/2009 MWR Coordinator Kellogg Brown & Root Inc | City, STATE,
  • Managed sports and recreation programs for installation personnel at Forward Operating Base in Iraq.
  • Provided front-line customer service for installation gymnasium, computer, and phone labs.
  • Managed daily entertainment events including poker, pool and video game tournaments, open mic and movie nights etc.
  • Hosted a daily spin class and oversaw a variety of other intramural sports activities.
  • Performed assembly and routine repairs on MWR gym equipment with oversight from Senior MWR Technicians.
  • Conducted assessments and provided accurate inventory reports of functioning or damaged equipment and submitted work orders for major repairs.
Education and Training
Expected in | Mass Communications / Public Relations Jacksonville State University, Jacksonville, AL GPA:

Completed more than 130 credit hours

  • Minor in English
Expected in | Public Relations / Newspaper Administration Defense Information School, Fort Meade, MD, GPA:

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School Attended

  • Jacksonville State University
  • Defense Information School

Job Titles Held:

  • MWR Lead / Coordinator
  • Night Watchman /Cashier
  • Chief Instructor / Fitness Trainer
  • MWR Coordinator


  • Some College (No Degree)
  • Some College (No Degree)

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