Jessica Claire
  • Montgomery Street, San Francisco, CA 94105
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:
Professional Summary

Enthusiastic Munitions Operations Supervisor, eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of multi-tasking, communication and training in customer service. Motivated to learn, grow and excel.

  • Computer systems knowledge
  • Multi-line phone systems knowledge
  • POS systems understanding
  • Maintaining filing systems
  • Training and Development
  • Safety awareness
  • Stocking and Replenishing
  • Merchandising Knowledge
  • Product and Service Sales
  • Loss prevention
  • Interpersonal skills
  • Relationship building
  • Professional demeanor
  • Medical Records Management
  • Account management
  • Inventory oversight
  • Efficient and reliable team player
  • Adaptable
  • Customer service
  • Administrative support
  • Time management
Work History
Munition Systems Crew Chief, 10/2016 - Current
Examworks Nampa, ID,
  • Determines and maintains storage facilities, reports, safety, and security requirements.
  • Performs inspections and maintains inspection and storage records.
  • Performs munitions materiel management and material accounting functions.
  • Receives, stores, handles, and transports nonnuclear munitions.
  • Maintains source document control and ensures validity and completeness.
  • Computes data to support financial planning and programming.
  • Provides status information and expected completion dates.
  • Analyzes mission effectiveness, program requirements, and stock control levels, and validates requirements.
  • Analyzes stockpile requirements to determine- type and quantity of munitions facilities needed to safely store, inspect, maintain, and secure munitions assets.
  • Annual up-to-date training and experience for performing functions in: warehousing, accounting, mechanical assembly, electronics, construction, transportation of munitions, use of hand tools, and preparing and maintaining documentation and records for inventory management actions involving manual and/or automated systems.
  • Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
  • Resolved conflicts and negotiated agreements between parties in order to reach win-win solutions to disagreements and clarify misunderstandings.
  • Followed quality standards and procedures to minimize errors and maximize customer satisfaction.
  • Adhered to established policies, procedures and compliance for satisfactory audit rating.
  • Inspected inbound and outbound products for compliance with established Air Force standards, policies and procedures.
Sales Lead Manager, 04/2013 - 09/2016
Pier 1 Imports City, STATE,
  • Opened and closed store independently when needed and prepared nightly bank drop for manager.
  • Maintained store equipment, including computers, printers and fax machines.
  • Educated staff on strategies for handling difficult customers and challenging situations.
  • Greeted customers and helped with product questions, selections, and purchases including in-store and e-service transactions.
  • Educated customers on promotions to enhance sales.
  • Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
  • Maintained clean, adequately stocked and organized store by streamlining daily operations and introducing new procedures.
  • Implemented daily operating procedures to keep store clean, adequately stocked and well-organized.
  • Assessed sales reports to identify and enhance sales performance, support inventory oversight and capitalize on emerging trends.
  • Evaluated data on stock levels, customer sales and other factors, assessed trends and reported on findings to help senior management make effective operational decisions.
  • Maintained focus during busy times and delegated tasks to employees to keep business running smoothly.
  • Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
Ticket Sales Representative/Retail Sales Associate, 08/2013 - 01/2016
Northern Michigan University City, STATE,
  • Creating and billing customer accounts for season packages
  • Counting Currency and Data Entry for College events
  • Ticket Selling at multiple events on and off campus
  • Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise
  • Maintained records related to sales, returns and inventory availability
  • Engaged with customers to effectively build rapport and lasting relationships
  • Trained and developed new sales team associates in products, selling techniques and company procedures
  • Promoted to Student Ticket Manager Summer of 2015
Medical Office Assistant, 06/2014 - 10/2014
Pyramidal Rehab City, STATE,
  • Promoted office efficiency, coordinating charts, completing insurance forms and helping patients with diverse needs
  • Ensured confidentiality of 100+ medical records relating to clients' treatment
  • Coordinated patient scheduling, check-in, check-out and payments for billing
  • Maintained patient databases and updated information in alignment with HIPAA protocols
  • Sanitized, restocked and organized exam rooms and medical equipment
  • Scheduled, rescheduled and handled cancelled appointments for patients
  • Received, recorded and filed medical payments by check, cash and credit card
  • Located, checked in and pulled medical records for patient appointments and incomplete charts
  • Entered procedure codes and diagnosis codes into medical billing software
  • Contacted patients regarding unpaid and underpaid accounts to resolve issues
  • Reviewed and sent medical records to other physicians upon request
  • Called and faxed pharmacies to submit prescriptions and refills
  • Maintained office while Doctor was out of country
: , Expected in 2011
Northern Michigan University - ,
: , Expected in 2010
Marquette Senior High School - ,
Received Diploma, Honor Roll
Associate of Science: Medical Coding , Expected in 2022
Northland Community And Technical College - Thief River Falls, MN
  • Awarded "Airmen of the Month" and "Airmen of the Year" for delivering outstanding administrative support.
  • Accomplished the rank of a Staff Sergeant in a 3 year time period.
  • Member, United States Air Force, 2016 to Current
  • Certified Munitions Inspector

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School Attended

  • Northern Michigan University
  • Marquette Senior High School
  • Northland Community And Technical College

Job Titles Held:

  • Munition Systems Crew Chief
  • Sales Lead Manager
  • Ticket Sales Representative/Retail Sales Associate
  • Medical Office Assistant


  • Associate of Science

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