municipal recycling and clean communities coord resume example with 20+ years of experience
JessicaClaire
, , 609 Johnson Ave., 49204, Tulsa, OK100 Montgomery St. 10th Floor
H: (555) 432-1000
C:
resumesample@example.com
Date of Birth:
India:
:
single:
:
Summary
Motivated, hard working employee. My entire career life and volunteerism endeavors have provided me many years of experience interacting in the Public Sector with People of all facets of life.
I am by nature, a "People Person" and enjoy interacting and communicating with others. I pride myself on my professional reputation and strong work ethic.
Skills
Responsible and Reliable Work Ethic
Creative Problem-solving abilities
Courteous with Strong Service Mindset
Responding to Difficult Customers and Understanding Customer Needs.
Multitasking and Prioritization
Upbeat and Positive Personality
Building Customer Trust and Loyalty
Inter-Department Collaboration
Patient and Empathetic
Team-Oriented and Cooperative
Experience
Municipal Recycling and Clean Communities Coord. , 11/1989 - 03/2021 Healthcare Services Group – Greensboro, NC,
Assisted with clerical duties at city hall by performing copying, scanning, and data entry tasks and scheduling appointments for residential special collections.
Established and maintained variety of automated and manual files and records.
Assisted in preparing ordinances and resolutions relation to position.
Prepared reports, correspondence, executive summaries, and processed mail and routed correspondence to correct office or department.
Supported municipal operations by processing financial transactions, reconciling vendor invoices, delivering clerical support.
Prepared and maintained city accounting documents and records, entered financial transactions into database.
Prepared ordinances, resolutions and purchase orders.
Maintained clear and safe workspace areas to meet OSHA standards.
Responded to crisis situations quickly to maintain calm and immediately determine level of assistance needed.
Developed and deepened relationships with residents and fellow staff.
Interfaced with residents to address and resolve complaints or grievances.
Was known as the "go to" person to communicate with and resolve concerns with residents who were very upset with a service provided.
Provided appropriate feedback and information to help residents
Developed and coordinated educational programs for residents, students, and businesses to inform about recycling guidelines and keeping city free of litter as well as policies for services.
Assisted organizational efforts by filing, entering data and answering phones.
Maintained positive working relationship with fellow staff and management, and subordinates.
Handled incoming calls and directed callers to appropriate department or employee.
Maintained front desk to provide positive first impression.
Greeted guests and vendors to assist in navigating space.
Developed and implemented city Ambassador program creating a direct link from employee to resident street side. Assisted shoppers in downtown area with city information, helping with packages, and keeping downtown free of litter.
Table of Plenty Parish Soup Kitchen Lead, 10/2017 - 06/2020 St. John Paul II Parish – City, STATE,
Began soup kitchen at my Parish to help create an additional resource and address the need to help the homeless population as well as families and individuals experiencing food insecurity.
Oversaw meal preparation and monitored food handling to encourage safety.
Engaged warmly, professionally and respectfully with people of various ages and from different backgrounds. I made sure that each guest was recieved and treated as if they were walking into a 5 star restaurant.
Assisted with cooking hot meals for large soup kitchen.
Helped disabled individuals by carrying food trays and refilling hot and cold beverages.
Boxed family-sized boxes of groceries for distribution to families in need.
Distributed donated clothing, coats, and toiletries to guests in need at these events in sperate area of kitchen/ auditorium with volunteers.
Repackaged bulk donations into smaller portions for distribution.
Assisted impoverished and homeless population, providing access to selection of quality food products and hot meals.
Assisted with new volunteer recruitment, orientation and training.
Greeted many guests upon arrival with warmth and a welcoming smile.
Wiped down tables and removed trash and dirty plates to provide clean, attractive dining environment.
Planned outreach solicitation with Parish members to achieve increased volunteerism as well as monetary donations, food supplies and clothing with useful life left.
Waitress, 01/1981 - 10/1989 Greenwood Manor, Reo Diner, Superior Diner, Amboy – City, STATE,
Worked as a waitress/Server/Host at various diners and restaurants for several years.
Arranged place settings, napkins and tableware to prepare for incoming guests.
Presented food and beverages to guests at tables.
Presented menus to patrons to answer questions about menu items and make recommendations.
Stocked server areas with supplies before, during and after shifts
Resolved customer concerns with friendly and knowledgeable service.
Welcomed guests with personable attitude and brought beverage orders while reviewing menu options.
Verified guest satisfaction with meals and suggested additional items to increase restaurant sales.
Developed strong and lasting resident relationships.
Greeted newly seated guests promptly,
Maintained knowledge of menu items, ingredients and preparation methods to assist guests with menu selection.
Satisfied customers by topping off drinks and offering condiments, napkins and other items.
Reset tables between guests, refilled condiments and wiped down surfaces.
Calculated charges, issued table checks and collected payments from customers.
Handled special customer requests for separate checks and menu substitutions.
Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.
Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
Addressed complaints to kitchen staff and served replacement items.
Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations at end of shift.
Cross-trained as host and helped with tasks such as greeting diners and escorting guests.
Welcomed incoming patrons and seated at optimal locations based on individual preferences and server balancing requirements.
Education and Training
Certificate Program 30CEU's: Recovery Field , Expected in 12/2017 - CCAR Recovery Coach Academy - Woodbridge NJ, GPA: Status -
NJ Certified Clean Communities Coordinator: Municipal Enhancement And Heath., Expected in 04/2011 - Rutgers Office of Continuing Education - New Brunswick, NJ, GPA: Status -
NJ Certified Municipal Recycling Coordinator : Environmental Resource Conservation, Expected in 03/2008 - Rutgers Office of Continuing Education Certificate - New Brunswick, NJ, GPA: Status -
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Resume Overview
School Attended
CCAR Recovery Coach Academy
Rutgers Office of Continuing Education
Rutgers Office of Continuing Education Certificate