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Multidisciplinary Team Coordinator Resume Example

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MULTIDISCIPLINARY TEAM COORDINATOR
Professional Summary
Adaptable, motivated, performance-driven individual with a strong business sense. Especially adept in interpersonal communication and building positive relationships. Experienced in providing a high level of support while managing a challenging workload and maintaining focus on individual business partner’s needs and interests. Consistently afford a positive attitude in all business interactions.

Adaptable, motivated, performance-driven individual with a strong business sense. Especially adept in interpersonal communication and building positive relationships. Experienced in providing a high level of client support while managing a challenging workload and maintaining focus. Leader and team player with a versatile background working in for-profit and non-profit organizations.

Skills

Client assessment and analysis

Strong verbal communication

Relationship building

Collaboration



Conflict resolution

Project management

Extremely organized

Meeting deadlines

Work History
Multidisciplinary Team Coordinator, 08/2016 to Current
Community Mental Health Affiliates (CMHA) – New Britain, CT
  • Coordinate the activities of agencies involved in the investigation and treatment needs of criminal level child abuse cases.
  • Formulate and distribute agendas for, facilitate, and provide timely follow-up on weekly team and monthly Executive Committee meetings.
  • Monitor progress, including identifying and addressing problems in the investigation, management, and prosecution of all cases.
  • Recognize the need for, plan, and execute targeted trainings for team participants.
  • Represent the team and agency in various community and professional forums.
  • Collaborate with the Executive Committee and other team members as needed.
Multidisciplinary Team Coordinator, 08/2016 to Current
Community Mental Health Affiliates (CMHA) – New Britain, CT
  • Provided vocational and case management support, including career counseling, resume development, job coaching, interview preparation, and maintenance support to clients seeking competitive employment.
  • Assisted clients in navigating through the court system as it related to employment and overcoming barriers to job readiness.
  • Aided clients in the establishment and attainment of targeted service plan goals.
  • Job developed on behalf of clients with local employers.
  • Maintained all required State reporting in company database.


Multidisciplinary Team Coordinator, 08/2016 to Current
Community Mental Health Affiliates (CMHA) – New Britain, CT
  • Coordinate the activities of the agencies involved in the investigation and treatment needs of criminal level child abuse cases.
  • Formulate and distribute agendas for, facilitate, and provide timely follow-up on weekly team and monthly Executive Committee meetings.
  • Monitor progress, including identifying and addressing problems in the investigation, management, and prosecution of each case.
  • Recognize the need for, plan, and execute targeted trainings for team participants.
  • Organize yearly team conference for over 150 attendees.
  • Actively sit on numerous teams and committees tasked with the betterment of services offered to children and caregivers that have been affected by child abuse.
  • Represent the team and agency in various community and professional forums.
Employment Specialist, 07/2015 to 08/2016
Community Mental Health Affiliates (CMHA) – New Britain, CT
  • Provided job related assistance including client specific career counseling, job coaching and direction, and maintenance support to clients who became competitively employment.
  • Assisted clients in navigating through the court system as it related to employment and overcoming barriers to job readiness.
  • Aided clients in establishing targeted service plan goals.
Customer Service Coordinator, 01/2014 to 09/2014
VNA HealthCare – Wethersfield, CT
  • Single point of contact for the agency's pre-book program.
  • Managed the processing of all physician initiated referrals.
  • Main point of contact for high acuity referrals initiated by the agency's ACO partners.
Multidisciplinary Team Coordinator, 07/2015 to 08/2016
Community Mental Health Affiliates (CMHA) – New Britain, CT
  • Provided vocational and case management support, including career counseling, resume development, job coaching, interview preparation, and maintenance support to clients seeking competitive employment.
  • Assisted clients in navigating through the court system as it related to employment and overcoming barriers to job readiness.
  • Aided clients in the establishment and attainment of targeted service plan goals.
  • Job developed on behalf of clients with local employers.
  • Maintained all required State reporting in company database.


Multidisciplinary Team Coordinator, 07/2015 to 08/2016
VNA HealthCare – Wethersfield, CT
  • Single point of contact for the agency's pre-book program.
  • Managed the processing of all physician initiated referrals.
  • Main point of contact for high acuity referrals initiated by the agency's ACO partners.
  • Provided administrative support in corresponding with patients and other agencies.
Multidisciplinary Team Coordinator, 01/2014 to 09/2014
Kamatics – Bloomfield, CT
  • Negotiated contracts with customers regarding price, delivery schedule, and terms and conditions.
  • Maintained major account relationships by communicating status and providing reports as needed.
  • Prepared documents for quotes, orders, changes, letters, spreadsheets, presentations and reports.
  • Managed heavy phone contact, customer contact, and data entry.
Sales Contract Administrator, 02/2012 to 05/2013
Kamatics – Bloomfield, CT
  • Negotiated contracts with customers regarding price, delivery schedule, and terms and conditions.
  • Maintained account relationships by communicating status and providing reports as needed.
  • Prepared documents for quotes, orders, changes, letters, spreadsheets, presentations and reports.
Customer Service Representative, 08/2010 to 02/2012
Moore Medical – Farmington, CT
  • Interfaced with customers in a fast-paced, high-volume call center for multiple call types.
  • Main point of contact for all customer service related issues.
  • Communicated and coordinated efforts with other departments as needed.
Sales Representative, 08/2008 to 08/2010
Bob's Discount Furniture – Southington, CT
  • Obtained monthly sales goals in written and delivered business.
  • Increased sales ticket value through the use of up-selling and cross-selling.
Vendor Management Specialist, 01/2007 to 01/2008
IPT, LLC – Hartford, CT
  • Sold the benefits of becoming part of the service provider network.
  • Analyzed need based on trade and market coverage as well as rate offering of potential service provider prior to moving through the qualification process.
  • Administered all facets of the service provider process including initial qualification, rate negotiation, contracting, training, web access, and insurance certificate maintenance.
Marketing Research Analyst, 05/2005 to 12/2007
Moore Medical LLC – Farmington, CT
  • Planned, analyzed, and executed various direct marketing promotions.
  • Communicated mailing specs to list brokers, service bureau, and printers.
  • Produced, updated, and distributed routine circulation reports.
Credit Representative, 02/2012 to 05/2013
Moore Medical LLC – Farmington, CT
  • Analyzed accounts for adequate credit limits at time or order.
  • Assisted in account set-up and maintenance.
  • Generated and received calls for collection and account information.


Customer Service Representative, 08/2010 to 02/2012
Moore Medical – Farmington, CT
  • Interfaced with customers in a fast-paced, high-volume call center for multiple call types.
  • Main point of contact for all customer service related issues.
  • Communicated and coordinated efforts with other departments as needed.
  • Problem solved account irregularities for customer accounts.


Sales Representative, 08/2008 to 08/2010
Bob's Discount Furniture – Southington, CT
  • Obtained monthly sales goals in written and delivered business.
  • Increased sales ticket value through the use of up-selling and cross-selling.
  • Provided customer service to retail clients and follow-up communication via telephone.
Vendor Management Specialist, 01/2007 to 01/2008
IPT, LLC – Hartford, CT
  • Sold the benefits of becoming part of the service provider network.
  • Analyzed need based on trade and market coverage as well as rate offering of potential service provider prior to moving through the qualification process.
  • Administered all facets of the service provider process including initial qualification, rate negotiation, contracting, training, web access, and insurance certificate maintenance.
Marketing Research Analyst, 05/2005 to 12/2007
Moore Medical LLC – Farmington, CT
  • Planned, analyzed, and executed various direct marketing promotions.
  • Communicated mailing specs to list brokers, service bureau, and printers.
  • Produced, updated, and distributed routine circulation reports.
Credit Representative, 01/2003 to 01/2005
Moore Medical LLC – Farmington, CT
  • Analyzed accounts for adequate credit limits at time or order.
  • Assisted in account set-up and maintenance.
  • Generated and received calls for collection and account information.
Credit Representative, 01/2003 to 01/2005
Moore Medical LLC – Farmington, CT
  • Analyzed accounts for adequate credit limits at time or order.
  • Assisted in account set-up and maintenance.
  • Generated and received calls for collection and account information.


Education
Bachelor of Science: Marketing, Central Connecticut State University - New Britain, CT
Bachelor of Science: Marketing, 1997
Central Connecticut State University -
Associate of Science: Marketing, 1995
Tunxis Community College -
Associate of Science: Marketing, Tunxis Community College - Farmington, CT
Associate of Science: Human Services, Tunxis Community College - Farmington, CT
Associate of Science: Human Services, 2015
Tunxis Community College -
Skills
agency, benefits, book, call center, coaching, Conflict Management, contracts, counseling, credit, Critical Thinking, clients, client, customer service, delivery, direct marketing, direction, fast, insurance, letters, market, meetings, access, negotiation, network, Page, presentations, printers, Problem Solving, progress, Public Relations, Reporting, sales, selling, SalesSKILLS, spreadsheets, written
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Resume Overview

Companies Worked For:

  • Community Mental Health Affiliates (CMHA)
  • VNA HealthCare
  • Kamatics
  • Moore Medical
  • Bob's Discount Furniture
  • IPT, LLC
  • Moore Medical LLC

School Attended

  • Central Connecticut State University
  • Tunxis Community College

Job Titles Held:

  • Multidisciplinary Team Coordinator
  • Employment Specialist
  • Customer Service Coordinator
  • Sales Contract Administrator
  • Customer Service Representative
  • Sales Representative
  • Vendor Management Specialist
  • Marketing Research Analyst
  • Credit Representative

Degrees

  • Bachelor of Science : Marketing ,
    Bachelor of Science : Marketing , 1997
    Associate of Science : Marketing , 1995
    Associate of Science : Marketing ,
    Associate of Science : Human Services ,
    Associate of Science : Human Services , 2015

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