Jessica Claire
  • Montgomery Street, San Francisco, CA 94105
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:

Seeking a full time position utilizing my sales and finance experience,

Multi-line Sales Representative, Intern, 2014 - Current
John Parkhurst State Farm City, STATE,
  • Led the district in closed vehicle refinances throughout the past year bringing State Farm over ____ in finance charge
  • Grew sales within the past six months by over ____% in premium sold
  • Sold various types of insurance policies to businesses and individuals including automobile, fire, life, hospital, disability, property, medical and dental insurance, and specialized products such as marine, farm/crop, workers compensation, and medical malpractice insurance
  • Attended meetings, seminars, and programs to learn about new products and services, new skills and selling techniques, and received technical assistance in developing new accounts
  • Calculated premiums and established payment method
  • Call on policyholders to deliver and explained policies, analyze insurance program and suggest additions or changes to policies and beneficiaries
  • Worked with customers to file claims and explain the claim process
  • Contacted underwriters and submitted forms to obtain binder coverage
  • Explained features, advantages, and disadvantages of various policies to promote sales of insurance plans
  • Explained necessary bookkeeping requirements for customer to implement and provide group insurance programs
  • Interviewed and called prospective clients to obtain data about their financial resources and needs, the physical condition of the person or property to be insured, and to discuss any existing coverage
  • Performed administrative and service tasks, such as maintaining records, handling policy renewals, solving billing issues, and general maintenance of current customers' accounts
  • Called new clients and developed clientele by networking to find new customers and generate lists of prospective clients.
Manager, Private Events Coordinator, 08/2012 - 11/2013
Bellini's Italian Restaurant City, STATE,
  • Created, delegated, and tracked project completion including: organizing offices, contacting customers with past due accounts and responding to emails
  • Maintained constant communication with front-of-house staff, kitchen crew, and the other managers while reporting to the two owners with more than thirty direct daily reports
  • Planned private events and parties involving contract negotiation, equipment rentals, menu cost management, and marketing through print and social networking for Lexmark, University of Kentucky hospital, several pharmaceutical companies and many others
  • Simplified complex problems, understood and addressed issues and root causes, analyzed quantitative information and presented it in an effective way to upper management
  • Sought input from others, made timely decisions, delivered and responded to feedback in a constructive manner
  • Took initiative to be personally responsible for work performance of myself and the restaurant as a whole.
Pool Manager, Lifeguard, Swim Lesson Instructor, Concession Stand Worker, 2009 - 2012
Guarding Waters: Highland Woods Pool City, STATE,
  • Managed and supervised lifeguard training, planned and ran ongoing training sessions
  • Advised and coached lifeguards and evaluated staff throughout the season
  • Coordinated swim lessons: established sign-up process and class organization, trained lifeguard to teach, assessed quality of lessons and progress of child, and issued end-of-season progress reports
  • Prepared pools and clubhouse for opening and closing each season
  • Oversaw daily maintenance of the pools, restroom facilities, and clubhouse, including making recommendations for repairs and capital improvement expenditures
  • Represented lifeguards when communicating with the Pool Board and Homeowners Association regarding issues, concerns, and progress of facility improvements Instilled attention to safety with lifeguards, pool members, and guests to enforce safety while at the pool among staff and members
  • Administered First Aid, CPR, emergency and other safety procedures when needed, filed appropriate documentation and informed staff and upper management when situations arose
  • Prepared the facility, staff, and members for events such as swim competitions and pool parties.
Cash Wrap Lead, Sales Associate, 09/2009 - 10/2011
Limited Brands: Victoria's Secret City, STATE,
  • Led operations of the cash register, including ensuring all cash register associates are aware of current promotions and applicable ringing procedures
  • Performed opening and closing register duties including counting over $5,000 cash per day, pulling mid-day deposits, organizing and filing reports
  • Reviewed performance screens and communicated key metrics to customer sales lead
  • Executed register no-sales and post voids when necessary per store operating procedures policy
  • Built customer loyalty by opening Victoria's Secret credit cards, converting customer relationship marketing and customer email/phone capture
  • Utilized mobile point of sale units during peak times
  • Engaged with customers on the sales floor to optimize shopping experience and find overselling opportunities
  • Assisted in the observation and training of new cash register associates, including mentoring and serving as a shadowing partner
  • Maintained an awareness of loss prevention by supporting a culture of honesty and connecting the link between customer service and shrink
  • Communicated effectively with direct managers, Sales Leadership Team, and other associates.
Bachelor's degree: Finance, Expected in 5 2014
University of Kentucky - Lexington, KY
GPA: GPA: 3.0 Dean's List: Spring 2010 Provost Scholarship

Finance GPA: 3.0

Dean's List: Spring 2010

Provost Scholarship

  • Microsoft Word, PowerPoint and Excel Certified
  • Proficient using Macintosh systems
  • Licensed in Kentucky for Property, Casualty, Life, and Health Insurance
  • CPR & First Aid Certified
  • Kentucky Early Childhood Care Certified Basic Leadership Certified

administrative, Basic, billing, binder, bookkeeping, cash register, closing, contract negotiation, CPR, credit, clientele, clients, customer service, documentation, email, features, filing, finance, financial, First Aid, forms, Insurance, Leadership, loss prevention, Macintosh systems, marketing, meetings, mentoring, Excel, PowerPoint, Microsoft Word, networking, organizing, peak, policies, progress, quality, relationship marketing, repairs, reporting, safety, selling, Sales, seminars, technical assistance, phone

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School Attended

  • University of Kentucky

Job Titles Held:

  • Multi-line Sales Representative, Intern
  • Manager, Private Events Coordinator
  • Pool Manager, Lifeguard, Swim Lesson Instructor, Concession Stand Worker
  • Cash Wrap Lead, Sales Associate


  • Bachelor's degree

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