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Summary
Skilled Case Manager experienced in coordinating care for hospice individuals. Proactive and resourceful professional makes appropriate decisions for high-quality and cost-effective care. Careful provider of preventative and proactive care for fragile patients.
Skills
Case Management
Department Management
Dependable
Highly adaptable
Solution oriented
Strong written and verbal communication
Strong interpersonal skills
Highly motivated self-starter
Culturally Competent
Experience
09/2020 to CurrentMSW TherapistDepartment Of Agriculture | Mchenry, MS,
Population: Children 9-17, Adults 18+, co-occurring mental health diagnosis
Setting: 501c(3)
Provided individual and family therapy to 25-30 children and families
Provided screening, ongoing assessment, individualized treatment planning, treatment plan reviews, treatment plan addendum, completion of outcome measures and other required documentation
Integrated therapeutic interventions such as assistance with anger management, problem resolution, coping skills, etc.
Participated in weekly clinical supervision, group supervision and collaborated with the multi-disciplinary team Individual, couples and family counseling sessions as clinically indicated to provide psychotherapeutic interventions and establish and assess treatment goals.
Utilized theoretical approaches to treatment such as Cognitive Behavioral Therapy, Play Therapy, and Narrative Therapy
03/2016 to 02/2020Program CoordinatorTexas Diaper Bank | City, STATE,
Recruited, trained, and supervised an average of 3,000 volunteers per year
Developed and implemented program policies and procedure
Coordinated and managed in kind donations, product and monetary inventory.
Managed volunteer processes and prepared key reports and documentation.
Engaged in community initiative events to expand knowledge of services to future donors, clients, and community members.
Solicited feedback from volunteers/donors to strategize plans for improving programs and fundraising initiative.
Monitored and delivered program budgets and costs to verify expenses were within budget parameters.
Analyzed program effectiveness and provided feedback to modify, adapt and optimize workflows.
Created and maintained registration systems for events and meetings to optimize schedules, inventory, and logistics.
Developed insightful fundraising materials for newsletters and websites to attract sponsorship opportunities.
Leveraged technological advances and optimized software usage to increase team performance and operational efficiency.
Efficiently managed incoming and outgoing product correspondence to over 40 local partner agencies to support smooth daily operations.
Raised $5,000 in funds during one year to support volunteer program initiative.
Collaborated with fundraising team to create and execute annual fundraising events.
06/2019 to 12/2019Case Manager MSW Intern Baptist Children And Family Services (BCFS) | City, STATE,
Population: 12-17 year old females, juvenile probation, pre-adjudication program, co-occurring mental health diagnosis
Setting: 501c(3) Non-Profit Organization
Completed weekly home study assessments and evaluations
Responded to crisis calls and resolved conflict resolution among families and clients.
Organized case history records and prepared reports to assist Juvenile Probation court with pre-adjudication decisions.
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