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Move Coordinator Resume Example

Resume Score: 100%

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MOVE COORDINATOR
Summary

Dedicated and focused Administrative who excels at prioritizing, completing multiple tasks simultaneously and following

thru to achieve project goals. Seeking a role of increased responsibility and authority.

Highlights
  • Microsoft Office proficiency. Data entry. Staffing management ability. Customer service
  • Strong problem solver. Proven patience and self-discipline
  • Strong interpersonal skills Patient-oriented Personal and professional integrity Fundraising and major donor development Accounting,Meticulous attention to detail
  • Results-oriented
  • Self-directed
  • Schedule management
  • Maintain calendar, Cancer, Charts, Conferences, Documentation, English, financial, forms,
  • Insurance, Issue receipts, Meetings, Excel, Office, Outlook, Word, Navigation, Navigator, Assist Patients, Personnel,
  • Maintain files, sales, Scheduling, Spanish, Phone, Transportation, X-rays
  • Customer service
  • Administrative assistant
  • Power point
  • Data entry
  • Attention to detail
  • Fast learner
  • Dependability
Accomplishments

Received a merit raise for strong attention to detail, exemplary customer service and team-player attitude.

Experience
Move Coordinator01/2015 to 04/2015Victory WorldWide Trans. IncJamesburg, NJ
  • Maintain communication throughout the move process with customer, dispatch, warehouse, accounting, claims, salesperson, driver, headquarters, other agents, and anyone else who maybe involved in the move.
  • Obtain and ensure accuracy of all necessary information and paperwork from sales and representatives.
  • Set up and maintain files on each move using industry specific software.
  • Prepare, process, print, organize, and distribute all paperwork required for move according to procedures.
  • Field and address questions, concerns, and complaints of the external customer, all personnel, or anyone who maybe involved in the move. Facilitate inbound estimate calls, set, reschedule, and cancel sales appointments for customers as necessary.
  • Maintain clear and concise documentation all communication with customer and other parties using industry specific software.
  • Ensure all documents are in compliance with Federal Consumer Regulations.
  • Maintain calendar/schedule for sales representatives.
  • Planned travel arrangements for executives and staff.
  • Managed the receptionist area, including greeting visitors and responding to telephone and in-person requests for information.
  • Dispersed incoming mail to correct recipients throughout the office.
  • Made copies, sent faxes and handled all incoming and outgoing correspondence.Organized files, developed spreadsheets, faxed reports and scanned documents.
Patient Service Associate12/2011 to 12/2014Lutheran Family Health CenterBrooklyn, NY
  • Manage patient check-in and identify correct patient in Emr and eClinicalWorks. Educate patients on required forms and obtain signature as required by policy and procedure.
  • Complete all eCW check-in files, manage appropriate alerts, handle office scheduling.
  • Schedule patient's appointments, register patients in Star program and eCW, verify insurances.
  • Collect and post co-payments and balances on accounts due.
  • Copy, file and distribute insurance cards as indicated by procedure.
  • Enroll uninsured patients on low cost financial programs.
  • Cooperated with Medicare, Medicaid and private insurance providers to resolve billing issues.Received and screened a high volume of internal and external communications, including email and mail.Received and distributed faxes and mail in a timely manner.Created weekly and monthly reports and presentations.Organized files, developed spreadsheets, faxed reports and scanned documents.Dispersed incoming mail to correct recipients throughout the office.Maintained an up-to-date department organizational chart.
Patient Navigator07/2006 to 12/2011Patient Navigator Lutheran Family Health CenterBrooklyn, NY
  • Assist patients in enrolling in the Brooklyn Breast Program, to receive free or low cost mammograms, pap smears and colonoscopies.
  • Counsel patients on breast/pap and colon, including exams, nutrition, and preventative measures.
  • Assist uninsured and low-income patients to receive free medication with the medication assisstance program.
  • Identified Breast Cancer Patients and provided guidance and support through their cancer journey.
  • Assess patients needs by conducting Patient Navigation intake in order to identify possible barriers to medical care.
  • Faciliated access and navigation of the health care system by providing referrals to resources available at the facility, such as; social work, patient account, patient relation, pastoral care, support groups, in addition to outside cancer agencies for information and financial assistance.
  • Assist in scheduling necessary appointments and contact patients to remind them of upcoming appointments and or procedures and tests in order to promote adherence to medical care.
  • Faciliate interaction and communication of the cancer patient with providers and healthcare staff.
  • Document Patient Navigator interventions in patients charts.
  • Maintain statistical records.
  • Participate in interdisciplinary meetings and cancer conferences.
  • Outreach in communities
  • Planned meetings and prepared conference rooms.
  • Maintained an up-to-date department organizational chart.
  • Organized files, developed spreadsheets, faxed reports and scanned documents.
  • Created weekly and monthly reports and presentations.
  • Managed daily office operations and maintenance of equipment.
  • Received and screened a high volume of internal and external communications, including email and mail.
FHC Cashier11/1999 to 07/2006Lutheran Family Health CenterBrooklyn, NY
  • Responsible for star up cash, and maintain daily cash collection and reconciliation and deposits at the end of the day Verify all off site deposits and approve batches on a daily basic Accepts payments from patients and enter information into star financial program and Suzy systems and issue receipts.
  • Bill patients only when necessary and with authorization Register patients with HCP, CHIP, FHP, MCD, and self-patients A-F for clinic X-rays Insurance verification upon registration utilizing E-MEVS machine.
  • Heavy phone contact from patients to be set up for ambulette, ambulance and car service Maintain logbook of all transportation services on a daily basis.
Education
High School Diploma: Liberal Arts1999Fort HamiltonBrooklyn, NJ, US
Languages
Bilingual (Spanish, English). Can speak, read and write.
Personal Information

Excellent reference. Can be provided upon request


Additional Information PREFERENCES: Great customer service skills, Administrative support, Fast learner, Patient, Detail orientated, Neat

Skills

Customer service, Administrative support, Accounting, Organized, Maintain calendar, schedule travel arrangements, Strong interpersonal skills, concise, Conferences, Documentation, English, financial, forms, Fundraising, Insurance, Issue receipts, Meetings, access, Excel, Data entry, Power point, Microsoft Office, Outlook, Word, Navigation, Navigator, Assist Patients, Personnel, problem solver, Public Health, read, Maintain files, sales, Scheduling, fluent in Spanish, Staffing.

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Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

Resume Overview

Companies Worked For:

  • Victory WorldWide Trans. Inc
  • Lutheran Family Health Center
  • Patient Navigator Lutheran Family Health Center

School Attended

  • Fort Hamilton

Job Titles Held:

  • Move Coordinator
  • Patient Service Associate
  • Patient Navigator
  • FHC Cashier

Degrees

  • High School Diploma : Liberal Arts 1999

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