Dedicated sales and marketing professional who exceeds goals, retains customers and maintains a strong reputation for customer satisfaction. Ambitious Property Manager offering excellent interpersonal communication, relationship management, customer service and presentation skills. Property Manager and licensed real estate professional offering 4 years of experience in the business. Expertise in tenant relations, sales, marketing and business transactions.
A polished professional with diverse skills:
Excellent verbal and written communication skills
Effective problem solving skills
Confident with excellent organization skills
Excellent project planning and management skills
Solid knowledge of real estate rental procedures
Experience and proficiency in using MS Office Applications
Ability to work effectively and Independently
Ability to be complete Jobs accurately and efficiently
Ability To Perform A Competitive Market Analysis
MS Word and Excel, PowerPoint, Operate computerized cash registers and scanners
Knowledge of Illinois real estate laws
Tenant and eviction laws
City and county regulations
Affordable housing programs knowledge
Active Licensed Illinois Leasing Agent
Mortgage Field Inspector, 01/2012 to Current Safegaurd Properties Inc – Richton Park, IL
Perform visual inspection and analysis.
Perform appraisals with exterior examination and photo documentation.
Perform post-inspection after claims are submitted.
Work with the business partners (HOA, Property Owners, Tenants) to expedite process in a professional manner.
Drafted home inspection reports including recommended repairs and estimated costs.
Provided notification via reports to all parties of real conditions of homes. Was objective thorough and honest in all inspections.
Inspected all home systems and recommended needed repairs.
Noted all needed costly repairs and replacements including such things as new roofs new and updated electrical work needed plumbing replacements and other issues.
Records Management Associate, 04/2011 to 07/2012 DTI Global/Northern Trust Bank – Chicago, IL
Provided information to clients related to high priority security checks.
Performed various administrative such as answering calls, distributed mail and filing.
Maintained confidential files and documentation regarding past and present client accounts.
Oversee the methods, strategies, and tools used to capture, store, manage, and preserve documents associated with organizational processes.
Oversee importing, scanning, and indexing of documents into the database using accurate naming standards and folder structure.
Assistant Property Manager, 02/2010 to 03/2011 Elite Rentals – Chicago, IL
Organize and coordinate operations to ensure maximum efficiency.
Ensure all records are kept properly and consistently.
Maintained original leases and renewals for the management office
Lease availalbe units
Communicated with clients to understand their property needs and preferences.
Collect rents, deposits and manage financil expenses, budgeting and reporting
Professionally resolve tenant complaints and property concerns
Oversee eviction proceddings
Facilitate property maintenance issues, including scheduling regular maintenance and repair, negotiatin contracts with vendors and conducting property inscpection to ensure property is in good working order and well maintained
Office Manager, 03/2008 to 11/2009 Small Jobs Inc – Matteson, IL
Assisted owner with maintaining and adjusting customer accounts.
Build and construct decks and patios.
Installation of drywall and ceilings.
Operate power tools.
Specialized in foundations, framing and finish carpentry.
Retail Clerk/Office Assistant, 11/2006 to 01/2007 Dick's Sporting Goods – Schaumburg, IL
Courteously greet customers and assisted with purchase selections.
Operate cash register, scanners and computers to itemize and total customer purchases.
Assisted with stocking, floor-set and opening/closing procedures.
Sales Associate, 12/2004 to 05/2005 K-Mart – Homewood, IL
Courteously greeted customers and assisted purchase selections.
Efficiently processed transactions within busy, fast-paced retail environments.
Bachelor of Science: Business Management, 2011 National -Louis University - Chicago, IL
Coursework includes: Speech and Communication, Sociology and Psychology
Coursework in Business, Management and Communications
Coursework includes Technology and Operations Management