(555) 432-1000,
Montgomery Street, San Francisco, CA 94105
Professional Summary
Dedicated sales and marketing professional who exceeds goals, retains customers and maintains a strong reputation for customer satisfaction. Ambitious Property Manager offering excellent interpersonal communication, relationship management, customer service and presentation skills. Property Manager and licensed real estate professional offering 4 years of experience in the business. Expertise in tenant relations, sales, marketing and business transactions.

  • A polished professional with diverse skills:
  • Excellent verbal and written communication skills
  • Effective problem solving skills
  • Self-motivated
  • Confident with excellent organization skills
  • Excellent project planning and management skills
  • Solid knowledge of real estate rental procedures
  • Experience and proficiency in using MS Office Applications
  • Ability to work effectively and Independently
  • Ability to be complete Jobs accurately and efficiently
  • Ability To Perform A Competitive Market Analysis
  • MS Word and Excel, PowerPoint, Operate computerized cash registers and scanners
  • Knowledge of Illinois real estate laws
  • Tenant and eviction laws
  • Customer service-focused
  • Maintenance knowledge
  • City and county regulations
  • Affordable housing programs knowledge
  • Active Licensed Illinois Leasing Agent
National -Louis University Chicago, IL Expected in 2011 Bachelor of Science : Business Management - GPA :
  • 3.1 GPA
  • Coursework includes: Speech and Communication, Sociology and Psychology
  • Coursework in Business, Management and Communications
  • Coursework includes Technology and Operations Management
Work History
Franklin Resources - Mortgage Field Inspector
New York City, NY, 2012 - Current
  • Perform visual inspection and analysis.
  • Perform appraisals with exterior examination and photo documentation.
  • Perform post-inspection after claims are submitted.
  • Work with the business partners (HOA, Property Owners, Tenants) to expedite process in a professional manner.
  • Drafted home inspection reports including recommended repairs and estimated costs.
  • Provided notification via reports to all parties of real conditions of homes. Was objective thorough and honest in all inspections.
  • Inspected all home systems and recommended needed repairs.
  • Noted all needed costly repairs and replacements including such things as new roofs new and updated electrical work needed plumbing replacements and other issues.
Education Realty Trust Inc. - Records Management Associate
Winfield, IL, 03/2011 - 06/2012
  • Provided information to clients related to high priority security checks.
  • Investigated misplaced/misdirected security checks.
  • Performed various administrative such as answering calls, distributed mail and filing.
  • Maintained confidential files and documentation regarding past and present client accounts.
  • Oversee the methods, strategies, and tools used to capture, store, manage, and preserve documents associated with organizational processes.
  • Oversee importing, scanning, and indexing of documents into the database using accurate naming standards and folder structure.

Inside Real Estate - Assistant Property Manager
Murray, UT, 01/2010 - 02/2011
  • Organize and coordinate operations to ensure maximum efficiency.
  • Ensure all records are kept properly and consistently.
  • Maintained original leases and renewals for the management office
  • Lease availalbe units
  • Communicated with clients to understand their property needs and preferences.
  • Collect rents, deposits and manage financil expenses, budgeting and reporting 
  • Professionally resolve tenant complaints and property concerns
  • Oversee eviction proceddings 
  • Facilitate property maintenance issues, including scheduling regular maintenance and repair, negotiatin contracts with vendors and conducting property inscpection to ensure property is in good working order and well maintained
Atlanta Braves Mlb - Office Manager
Lawrenceville, GA, 02/2008 - 10/2009
  • Assisted owner with maintaining and adjusting customer accounts.
  • Build and construct decks and patios.
  • Installation of drywall and ceilings.
  • Operate power tools.
  • Specialized in foundations, framing and finish carpentry.

Dick's Sporting Goods - Retail Clerk/Office Assistant
City, STATE, 10/2006 - 2007
  • Courteously greet customers and assisted with purchase selections.
  • Operate cash register, scanners and computers to itemize and total customer purchases.
  • Assisted with stocking, floor-set and opening/closing procedures.

K-Mart - Sales Associate
City, STATE, 11/2004 - 04/2005
  • Sales Associates.
  • Courteously greeted customers and assisted purchase selections.
  • Efficiently processed transactions within busy, fast-paced retail environments.

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School Attended

  • National -Louis University

Job Titles Held:

  • Mortgage Field Inspector
  • Records Management Associate
  • Assistant Property Manager
  • Office Manager
  • Retail Clerk/Office Assistant
  • Sales Associate


  • Bachelor of Science

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