Livecareer-Resume
JC
Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000, resumesample@example.com
Professional Summary

Strong interpersonal skills and dependable team player. Self-starter, highly disciplined, and extremely well organized. Exceptional multi-tasking abilities, manage well under pressure as well as strong analytical and problem solving skills. Patient, tactful and diplomatic. Quick learner overall.

Skills
  • Data entry skills
  • Measurement collection
  • Site inspection
  • Verbal and written communication
  • Microsoft Office
  • Good listening skills
  • Computer skills
  • Written Communication
  • Completing onsite inspections quickly and efficiently
  • Completing inspection reports
  • Create spec sheets for remodeling
  • Read tape measure
  • Customer Service skills
Work History
11/2020 to Current Mortgage Field Inspector Ballantyne Golf Resort | Charlotte, NC,
  • Inspected new construction sites to establish current values in line with market trends in Arkansas and Texas regions.
  • Completed inspections of properties and property improvements to determine market values.
  • Gathered and documented details about each property, including type of construction, methods used and important details to facilitate accurate assessments.
  • Served customers in a friendly, efficient manner following outlined steps of service.
  • I go out and complete service requests for this company including: No contact, Occupancy Verification , Exterior and Interior Inspections, Inspections interviewing business or home owners, Exterior call back and Inspections and Loss Draft Inspections.
  • I gather all the required information and then upload pictures and completed requests forms.
  • I do this in a timely manner.
  • I may drive an hour or more away from where I live to complete the inspection.
  • Adhered to social distancing protocols and wore mask or face shield at all times.
03/2020 to 11/2020 Public Transit Driver Marsden Holding Llc | Campbell, CA,
  • Accepted and processed fares.
  • Operated with safety and skill to avoid accidents and delays.
  • Provided information about area attractions and facility amenities.
  • Minimized delays by planning and adjusting routes to account for changing weather and traffic conditions.
  • Maintained clean and neat shuttle for passenger comfort.
  • Finalized daily logs on schedule to update internal records and uphold DOT requirements.
  • Transported customers to and from Arkansas And Texas.
  • Drove 16-passenger shuttle bus to and from terminal.
  • Completed regular inspections and maintenance actions, as well as basic equipment repairs, to keep equipment operating at peak levels.
  • Maintained positive passenger relations with orderly bus environments and clear announcements for each stop.
  • Assisted passengers with disabilities and other physical issues in boarding and exiting bus to promote passenger safety.
  • Obeyed federal, Arkansas and Texas and local traffic laws and regulations to enable safe transportation outcomes for participants.
  • Obeyed federal, Arkansas and Texas state and local traffic laws and regulations to enable safe transportation outcomes for participants.
  • Checked vehicle daily for maintenance needs, personally handled common upkeep and reported any serious concerns to supervisor.
  • Adhered to scheduled routes and accomplished timely drop-offs and pick-ups to comply with preset route criteria.
  • Adapted travel plans to account for serious accidents and other problems rendering certain streets impassible.
  • Provided passenger assistance including collecting fares and offering schedule and route information.
  • Transported passengers safely along prescribed routes according to tight schedules.
08/2014 to 02/2017 Housekeeping Supervisor Marriott | City, STATE,
  • Communicated repair needs to maintenance staff.
  • Assigned housekeeping staff to specific shifts and room blocks based on abilities and daily requirements.
  • Completed schedules, shift reports and other business documentation.
  • Placed orders for housekeeping supplies and guest toiletries.
  • Worked with front desk to respond promptly to all guest requests.
  • Improved process efficiency through effective inventory control in alignment with client standards.
  • Trained and mentored all new personnel to maximize quality of service and performance.
  • Adhered to safety protocols by enforcing proper equipment usage.
  • Maintained controls over expenses and inventory for optimal budget tracking.
  • Evaluated employee performance and developed improvement plans.
  • Increased employee performance through effective supervision and training.
  • Coordinated hotel-wide laundry workflow to fulfill guest laundry requests in under 1 hour or less.
  • Supervised 10 employees, including scheduling, training and performance monitoring.
  • Delegated tasks to carefully selected employees in alignment with resource management goals.
  • Supervised daily operations, including employee performance, preventive maintenance and safety.
  • Coordinated daily workflow through task prioritization and concise scheduling.
  • Employed best maintenance and safety practices with 0 % incident rate.
01/2008 to 08/2014 Cleaning Supervisor Total Building Maintenance | City, STATE,
  • Improved process efficiency through effective inventory control in alignment with client standards.
  • Trained and mentored all new personnel to maximize quality of service and performance.
  • Established routine inspections to monitor standards of cleanliness and developed and implemented improvement methods to meet evolving business needs.
  • Maintained adequate supplies of cleaning materials and equipment and placed orders to conserve stock levels.
  • Conducted recruitment, interview and selection processes to induct new staff in accordance with business policies.
  • Trained staff on expected standards and quality of general cleaning, health and safety requirements and equipment operation.
  • Produced accurate and well planned health and safety risk assessments documenting safe work of cleaning staff.
  • Adhered to safety protocols by enforcing proper equipment usage.
  • Increased employee performance through effective supervision and training.
  • Maintained controls over expenses and inventory for optimal budget tracking.
Education
Expected in 06/1987 High School Diploma | Arkansas High School, Texarkana, AR GPA:
Expected in No Degree | Computer Technology Texarkana College, Texarkana, TX GPA:
Expected in No Degree | Business/Commercial, General Strayer University, Washington, DC GPA:
Certifications
  • Mortgage Field Inspector Training - 1 week
  • CDL, Texarkana Urban Transit (ATUT) - 2 weeks

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Resume Overview

School Attended

  • Arkansas High School
  • Texarkana College
  • Strayer University

Job Titles Held:

  • Mortgage Field Inspector
  • Public Transit Driver
  • Housekeeping Supervisor
  • Cleaning Supervisor

Degrees

  • High School Diploma
  • No Degree
  • No Degree

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