Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000,
Professional Summary

Lead Montessori Teacher with documented experience supervising groups of up to 42 children while following Montessori philosophies and methods. Possesses excellent communication and leadership skills to develop and create individualized curriculum and lesson plans for multiple class levels. Thrives in innovative, supportive and dynamic educational settings to collaboratively develop Montessori curriculum. Dedicated to supporting emotional, social and academic development of young children.

  • Alternative Education Programs
  • Skill Development
  • Individual Instruction
  • Small Group Instruction
  • Montessori Method
  • Lesson Planning
  • Parental Communication
  • Student progress reporting
  • Classroom management
  • Student records management
  • First Aid/CPR
  • Child development
  • Group and individual instruction
  • Early Childhood Education
  • Problem resolution
  • Team management
  • Organization
Work History
09/2016 to 03/2020 Montessori Lead Teacher Pre-primary Otter Tail Corporation | Mahnomen, MN,
  • Conducted quarterly conferences to establish and maintain consistent and clear communication with parents.
  • Established inspiring classroom setting with systems and procedures that managed student behavior, movement and learning.
  • Supported and guided staff in classroom to achieve desired goals set forth for children.
  • Prepared classroom and materials according to montessori pedagogy and needs of children.
  • Guided children to resolve disagreements and documented issues, incidents and behavior problems for appropriate follow-up.
  • Implemented age-appropriate discipline practices and guidance methods for children and informed and trained staff on procedures.
  • Informed students and families of classroom activities and student progress and identified methods to involve parents in student education.
  • Assessed students in accordance with school guidelines, examined assessment data and refined learning plans to differentiate instruction for each student.
  • Adhered to licensing policies and procedures to help classrooms run smoothly.
  • Greeted parents and children at arrival and departure times to make families feel welcomed into environment.
  • Contributed positively to school community and fully supported school mission and goals.
  • Developed and implemented individualized learning plans, group lesson plans and classroom activities consistent with instructional guidelines.
  • Worked cooperatively with staff to provide training, support, guidance and constructive feedback.
  • Maintained well-controlled classrooms by clearly outlining standards and reinforcing positive behaviors.
  • Observed children to identify individuals in need of additional support and developed strategies to improve assistance.
  • Consulted with parents to build and maintain positive support networks and support continuing education strategies.
  • Promoted physical, academic and social development by implementing diverse classroom and outside activities.
  • Educated students in foundational concepts such as shapes, numbers and letters.
  • Promoted sensory development by providing access to different textures.
  • Used MS Excel to document behavioral, emotional, academic and social growth of over 42 students.
  • Used classroom observations to create written assessments of student performance.
03/2015 to 06/2016 Director of Operations Prestige Healthcare | Clare, MI,
  • Boosted team productivity through enhanced Training and streamlining weekly planning tasks.
  • Boosted team productivity and efficiency by leveraging top-notch training seminars and organizational abilities.
  • Delegated assignments based on site plans, project needs and knowledge of individual team members.
  • Modernized and improved operational procedures to increase efficiency and profitability while tightly controlling costs such as labor and preventing waste.
  • Devised new promotional approaches to boost customer numbers and market penetration while enhancing engagement and driving growth.
  • Identified and implemented strategic plans based on accurate readings of specifications and solid collaboration with project leadership.
  • Devised, deployed and monitored processes to boost long-term business success and increase profit levels 15%.
  • Directed team of 50 in operational development of service network, including implementation of quality requirements and operating standards.
  • Produced regular reports to evaluate performance, adjust strategies and maintain agile, sustainable operations.
  • Supported Teachers and assistants to maximize quality and work efficiency.
  • Set, enforced and optimized internal policies to maintain efficiency and responsiveness to demands.
  • Managed, trained and motivated Teachers and Assistants to continuously improve knowledge and abilities in Montessori practices.
  • Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
  • Upheld great standards of leadership for employees, consistently leading by example for best-in-class Montessori lessons.
  • Maintained cleanliness and organization of school workspace, working closely with employees to systemize tasks.
  • Discovered areas of improvement by generating monthly operational and sales reports.
  • Supervised 20 employees on school days, overseeing efficiency of engaging children and safety protocols].
  • Interacted well with teachers and parents to build connections and nurture relationships.
  • Tracked trends and suggested enhancements to both challenge and refine company's product offerings.
  • Developed and implemented high-quality work environment as measured through employee satisfaction ratings.
  • Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
01/2012 to 03/2014 Afternoon Supervisor Family Ymca Of Greater Augusta | North Augusta, SC,
  • Engaged prospects and customers through various events, including, community events seminars and workshops.
  • Supervised site investigations, reported issues and escalated those that required further assistance.
  • Performed customer needs assessments and coordinated resolutions with supply chain and quality teams.
  • Set, enforced and optimized internal policies to maintain efficiency and responsiveness to demands.
  • Coordinated site investigations, documented issues and escalated to executive teams as needed.
  • Managed quality programs to reduce overdue compliance activities.
  • Streamlined and monitored quality programs to alleviate overdue compliance activities.
  • Directed group of 4 childcare associates handling daily and complex requirements of after school childcare.
  • Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
  • Used Childcare expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
  • Entered data into Excel system, implementing tight safeguards to secure financial and personal information.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
  • Maintained effective schedule balance between rest periods, active play and instruction.
  • Created and implemented diverse educational strategies to boost development.
  • Developed lessons and activities to promote children's physical and emotional development.
  • Applied positive behavior management techniques to enhance social interactions and emotional development.
  • Observed play activities to identify positive behaviors and areas in need of improvement, implementing behavior redirection where appropriate.
  • Monitored entrances and exits to maintain safety and organized environments.
  • Worked with children individually and in groups to teach social, communicative and problem-solving skills.
  • Enforced rules and managed behavior through developmentally appropriate discipline.
  • Met with parents about daily activities, positive developments and issues.
  • Sanitized dishes, tabletops, toys and frequently touched surfaces to prevent spreading of germs.
  • Cared for children ages 3 to 12 in nurturing and age-appropriate way.
  • Kept all areas neat, clean and properly sanitized.
  • Planned and guided age-appropriate tasks like reading, crafts, games and homework.
  • Offered top-notch care to 45+ children at once, ranging in age from 3 to 12.
  • Facilitated change management activities for department and staff of 4 individuals.
  • Performed supplier risk management assessments to evaluate [Type] program for planning use by senior management.
02/2006 to 01/2013 Membership Coordinator YMCA | City, STATE,
  • Created monthly meetings for cashiers and membership desk associates.
  • Actively engaged clients upon entrance with pleasant greeting.
  • Maintained membership database, ensuring that all information was current and accurate.
  • Diligently trained all staff employees to be welcoming and helpful to members, which increased overall service expectations.
  • Built talented team through hiring and training new associates.
  • Scheduled and assigned daily work and activities for Front desk staff.
  • Greeted and welcomed new members, establishing and updating memberships to Campo Family wellness programs.
  • Identified issues and immediately stepped up to guarantee speedy and effective resolutions.
  • Increased customer acquisitions by 30% through effective social media management, grassroots marketing and new member orientation.
  • Performed data entry with CCC and DAXKO to record call notes, suggestions and questions.
  • Facilitated inter-departmental communication to effectively provide customer support.
  • Collaborated with staff members to enhance customer service experience and exceed team goals through effective client satisfaction rates.
  • Liaised with sales, marketing and management teams to develop solutions and accomplish shared objectives.
  • Maintained up-to-date knowledge of product and service changes.
  • Met all customer call guidelines including service levels, handle time and productivity.
  • Entered orders into CCC and Daxko computer database system.
  • Increased efficiency and team productivity by promoting adherence to operational best practices and company policies.
  • Provided accurate information about promotions, customer programs and products, helping drive high customer retention.
  • Trained new personnel regarding company operations, policies and services.
  • Trained staff on operating procedures and company services.
  • Achieved and consistently exceeded revenue quota through product and service promotion during routine calls.
  • Coordinated schedules and assignments for volunteer staff, maximizing team efficiency and effectiveness.
  • Organized individual referrals to obtain community service, including advocating for needs and resolving roadblocks.
  • Oversaw staff development through in-depth trainings, workshops, seminars and other learning opportunities.
  • Recruited, interviewed and hired staff members offering exceptional talent and brought great skills to team.
  • Conducted community workshops to promote different programs and educate public on available services.
Expected in 06/2016 Associate of Arts | Montessori Pre-primary 2 1/2-6yr Olds Maitland MontessoriSchool, Maitland, FL, GPA:
  • First Aid/CPR Certified

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School Attended

  • Maitland MontessoriSchool

Job Titles Held:

  • Montessori Lead Teacher Pre-primary
  • Director of Operations
  • Afternoon Supervisor
  • Membership Coordinator


  • Associate of Arts

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