Motivated banking professional possessing a strong commitment to quality customer service coupled with superb communication skills. Builds customer loyalty by effectively resolving problems and quickly processing transactions.
Cash handling expertise
Multilingual in English and Spanish
Rapid 10-key data entry
Strong banking concept
Excellent time management skills
Money exchange teller, 12/2012
to 01/2016 Global Exchange – Managua,
Executed customer transactions regarding cash, money orders and money exchange.
Proficient in exchanging 30 different currencies.
Maintained balancing record with 100% rate of accuracy.
Proficient in using computers and other office equipment.
Exceeded monthly sales goal.
Recorded amounts received and prepared reports of transactions.
Processed exchange and foreign currency.
Maintained friendly and professional customer interactions.
Trained new employees regarding money exchange procedures and cash drawer handling.
Performed all duties as assigned by supervisor
High School Diploma: 2006 Center Education Nicaragua - Managua,
Certificate: Marketing and Advertising,
2008 University of Commercial Sciences - Managua,
2008 Institute of National Technology - Managua,
Nicaragua 150 hour course on cash handling techniques