Livecareer-Resume
Jessica Claire
  • Montgomery Street, San Francisco, CA 94105
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
Professional Summary

Seasoned sales leader possessing extensive retail, management and carpentry experience. Efficient and industrious individual dedicated to driving optimal customer satisfaction and sales through persuasive negotiation expertise. Recognized for reversing downward spirals by assessing and overhauling processes. Eager to apply skills as a Manager, Sales Representative or Field Leader.

Skills
  • Proficient in effective sales negotiation and communication
  • Occupational Health and Safety
  • Working knowledge of sales processes
  • Construction Management
  • Written communication
  • Staff management
  • MS Office Suite
  • Upselling techniques
  • Personable
  • Exceptional time management skills
  • Quick learner
  • Goal-oriented
  • Solid communication skills
  • Construction quality standards
  • Materials handling
  • Customer service
Work History
Mobile Sales Representative , 02/2015 - Current
Mccarthy Building Companies, Inc. Mission Viejo, CA,
  • Delivered top customer satisfaction, reviewing feedback closely and addressing needs and requests of account holders
  • Implemented policies and procedures across warehouse and shipping platforms
  • Identified customers' needs and provided information on appropriate products in effort to promote cross-selling
  • Maintained positive relationships with customers through clear, professional communication and listening effectively
  • Displayed products properly at customer sites and according to company specifications and policies
  • Managed product transitions from warehouse to customer site, loading and unloading in alignment with specifications
  • Used effective data analysis and sales strategies to increase profitability and develop system or organization for projects
  • Asked appropriate open-ended questions to discover prospects' needs and requirements
  • Service 30 to 100 customers at larger accounts, handling 33- 66% more work than average Mobile sales representatives
Construction Worker, 04/2017 - 06/2018
Ben Bridge Jeweler Hollywood, CA,
  • Provided first class customer service to meet all deadlines with guaranteed satisfaction
  • Enhanced team efficiency and multitasking abilities by effectively using hand tools, power tools and equipment
  • Consulted with customers to understand desires and help each owner meet individual property objectives
  • Installed new structures, updated systems and replaced worn components to bring buildings up to current codes
  • Supported customer preferences with basic carpentry work such as installing wooden floors and crown molding
  • Contributed organizational and time management skills to enhance team productivity and maintain project schedules
  • Work within project budget and time frame
  • Understand and fallow all safe work practices and rules while developing new safety standards as needed
  • Met deadlines by 100%
Assistant Store Manager, 08/2014 - 01/2015
Concentrix Houston, TX,
  • Promoted professional growth and facilitated talent development of each associate to drive performance excellence
  • Managed 20 employees for 3 quarters. 30-35 during 4th quarter
  • Rotated merchandise and displays to feature new products and promotions
  • Applied performance data to evaluate and improve operations, target to current business conditions and forecast needs
  • Assessed job applications and made hiring recommendations to bring in top candidates for key vacancies
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities
  • Helped with planning schedules and delegating assignments to meet coverage and service demands
  • Assisted team members with delivering friendly, knowledgeable service by applying proactive monitoring and corrective action strategies
  • Performed mandatory audits to ensure compliance in all areas were met
  • Reconciled daily sales transactions to balance and log day-to-day revenue
  • Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices
Customer Service Representative, 11/2013 - 11/2014
Bob's Stores City, STATE,
  • Responded to customer requests for products, services and company information
  • Maintained customer happiness with forward-thinking strategies focused on addressing customer needs and resolving concerns
  • Preserved revenue streams by utilizing strong communication and negotiation skills, offering refunds as last resort to maintain customer satisfaction
  • Educated customers and staff on promotions to enhance sales
  • Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers
  • Trained cashiers on signing customers up for company reward program
  • Maintain overall 90% reward card usage and sign up
  • Oversaw weekly and seasonal merchandising and signage changes to promote specific products
  • Mentor new team members on registers, meeting customer needs, maximizing group performance and maintaining high satisfaction with customers
  • Helped management develop employee improvement plans to motivate team members to higher levels of performance, skill and efficiency
  • Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies
Education
Certificate of Completion And CDL: Truck Driving Skills And FMCSR Education, Expected in 11/2013
-
New England Tractor Trailer of Connecticut - Bridgeport - Bridgeport, CT
GPA:
Certificate of Completion: Selling Skills And Sales Operations, Expected in 08/2002
-
TK Worldwide Inc. - Shelton, CT
GPA:
High School Diploma: , Expected in 2001
-
West Haven High School - West Haven, CT
GPA:

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Resume Overview

School Attended

  • New England Tractor Trailer of Connecticut - Bridgeport
  • TK Worldwide Inc.
  • West Haven High School

Job Titles Held:

  • Mobile Sales Representative
  • Construction Worker
  • Assistant Store Manager
  • Customer Service Representative

Degrees

  • Certificate of Completion And CDL
  • Certificate of Completion
  • High School Diploma

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