LiveCareer-Resume

mobile sales consultant resume example with 3 years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
  • :
Professional Summary

Well-organized Administrative professional bringing excellent multitasking abilities developed over 6 years. Commended for consistently driving team success with knowledgeable enforcement of company procedures and skillful personnel training. Analytical problem solver and persuasive communicator with a talent for thinking outside the box for creative solutions.

Work History
OFS Department Consultant, 08/2020 to Current
Comcast CorporationAbsecon, NJ,
  • Evaluated customer information to explore issues, develop potential solutions and maintain high-quality service.
  • Educated customers on company systems, form completion, and access to services.
  • Answer calls, emails and faxes per day, addressing customer inquiries, solving problems and providing product information.
  • Reduced downtime to support quality control, boost revenue and complete projects on time and under budget.
  • Engaged in continuous learning and development opportunities to promote continued performance improvement.
  • Sought out training opportunities to enhance customer relationship management abilities and further boost satisfaction scores.
  • Conferred with customers about concerns with products or services to resolve problems and drive sales.
  • Learned and maintained in-depth understanding of product information, providing knowledgeable responses to diverse questions.
  • Resolved customer complaints and addressed emergency requests and needs.
Mobile Sales Consultant, 10/2019 to 05/2020
Tallahassee Memorial Healthcare, Inc.Monticello, FL,
  • Maintained excellent knowledge of complex technology devices and products to assist customers in making selections to meet business and personal needs.
  • Identified opportunities to further business transactions via upselling and cross-selling.
  • Answered questions from customers regarding products and services both by telephone and in-person.
  • Selected correct products based on customer specifications and explained details and functionality of each.
  • Troubleshot technical concerns regarding cell phone operations, applications and performance.
  • Set up, updated and closed business and personal accounts.
  • Achieved top performance by strategically adapting to rapidly changing, competitive environment.
  • Pleasantly greeted customers and determined individual needs by asking appropriate questions.
  • Researched customer issues and determined which solutions would be most effective.
  • Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
  • Managed efficient cash register operations, including scanning items, processing payments and issuing receipts.
  • Managed promotional in-store signage and displays and re-stocked merchandise from returns or dressing rooms.
  • Issued receipts and processed refunds, credits, or exchanges.
  • Provided accurate information about promotions, customer programs and products, helping drive high customer retention.
  • Conducted product demonstrations to highlight features and redirect objections to positive aspects.
  • Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
  • Opened and closed store independently when needed and prepared nightly bank drop for manager.
  • Trained new associates on cash register operations including opening, conducting customer transactions and balancing drawer.
  • Help my manager every month to conduct full inventory.
  • Send reports out daily to my manager and district manager.
  • Maintained excellent attendance record, consistently arriving to work on time.
Specimen Collector, 02/2019 to 08/2019
The Realreal, Inc.Phoenix, AZ,
  • Collected urine, saliva and blood samples for testing.
  • Completed in-house testing procedures for quick results.
  • Labeled and prepared specimens for shipment to laboratory facilities.
  • Adhered to compliance standards for confidentiality, accuracy and safety.
  • Maintained strict aseptic fields when collecting biological samples, minimizing staff and patient infection risks.
  • Set up, maintained and verified sterility of lab equipment and tools.
  • Resolved conflicts and negotiated mutually beneficial agreements between parties.
  • Maintained excellent attendance record, consistently arriving to work on time.
Sales Associate, 04/2017 to 12/2017
The Realreal, Inc.Perth Amboy, NJ,
  • Managed merchandise returns and exchanges by closely checking items and receipts to assess eligibility and make accurate processing decisions.
  • Answered questions about store policies and concerns to support positive customer experiences.
  • Met and exceeded upsell goals by highlighting target merchandise with strategic promotional approaches.
  • Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
  • Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
  • Mentored new team members on POS system operation, customer service strategies and sales goals.
  • Worked closely with store manager to solve problems and handle customer concerns.
  • Maintained current knowledge of store promotions and highlighted sales to customers.
  • Maintained excellent attendance record, consistently arriving to work on time.
Sales Associate, 09/2016 to 03/2017
JC Penney Co Inc.City, STATE,
  • Trained and developed new sales team associates in products, selling techniques and company procedures.
  • Worked alongside retail representatives to boost sales by enhancing product presentations and advertising collateral.
  • Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
  • Maintained organized, presentable merchandise to drive continuous sales.
  • Analyzed and properly processed product returns, assisting customers with finding alternative merchandise to meet needs.
  • Educated customers on promotions to enhance sales.
  • Engaged with customers to effectively build rapport and lasting relationships.
  • Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
  • Maintained excellent attendance record, consistently arriving to work on time.
Education
High School Diploma: , Expected in 06/2017 to El Toro High School - Lake Forest, CA
GPA:
: Business Management, Expected in to Orange Coast College - Costa Mesa, CA
GPA:
Skills
  • Store merchandising
  • Personalized customer service
  • Key performance objectives
  • Fluency in English and Spanish
  • Communication skills
  • Organization
  • 40 wpm
  • Word Software

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

Your data is safe with us

Any information uploaded, such as a resume, or input by the user is owned solely by the user, not LiveCareer. For further information, please visit our Terms of Use.

Resume Overview

School Attended

  • El Toro High School
  • Orange Coast College

Job Titles Held:

  • OFS Department Consultant
  • Mobile Sales Consultant
  • Specimen Collector
  • Sales Associate
  • Sales Associate

Degrees

  • High School Diploma
  • Some College (No Degree)

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

*As seen in:As seen in: