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Mobile Sales Consultant Resume Example

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Victoria
Macchi
Professional Summary

Well-organized Administrative professional bringing excellent multitasking abilities developed over 6 years. Commended for consistently driving team success with knowledgeable enforcement of company procedures and skillful personnel training. Analytical problem solver and persuasive communicator with a talent for thinking outside the box for creative solutions.

Education
El Toro High SchoolCity, State06/2017High School Diploma
Orange Coast CollegeCity, StateSome College (No Degree): Business Management
Skills
  • Store merchandising
  • Personalized customer service
  • Key performance objectives
  • Fluency in English and Spanish
  • Communication skills
  • Organization
  • 40 wpm
  • Word Software
Work History
Company Name- Mobile Sales Consultant
City, State10/2019 - Current
  • Maintained excellent knowledge of complex technology devices and products to assist customers in making selections to meet business and personal needs.
  • Identified opportunities to further business transactions via upselling and cross-selling.
  • Answered questions from customers regarding products and services both by telephone and in-person.
  • Selected correct products based on customer specifications and explained details and functionality of each.
  • Troubleshot technical concerns regarding cell phone operations, applications and performance.
  • Set up, updated and closed business and personal accounts.
  • Achieved top performance by strategically adapting to rapidly changing, competitive environment.
  • Pleasantly greeted customers and determined individual needs by asking appropriate questions.
  • Researched customer issues and determined which solutions would be most effective.
  • Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
  • Managed efficient cash register operations, including scanning items, processing payments and issuing receipts.
  • Managed promotional in-store signage and displays and re-stocked merchandise from returns or dressing rooms.
  • Issued receipts and processed refunds, credits, or exchanges.
  • Provided accurate information about promotions, customer programs and products, helping drive high customer retention.
  • Conducted product demonstrations to highlight features and redirect objections to positive aspects.
  • Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
  • Opened and closed store independently when needed and prepared nightly bank drop for manager.
  • Trained new associates on cash register operations including opening, conducting customer transactions and balancing drawer.
  • Help my manager every month to conduct full inventory.
  • Send reports out daily to my manager and district manager.
  • Maintained excellent attendance record, consistently arriving to work on time.
Company Name- Specimen Collector
City, State02/2019 - 08/2019
  • Collected urine, saliva and blood samples for testing.
  • Completed in-house testing procedures for quick results.
  • Labeled and prepared specimens for shipment to laboratory facilities.
  • Adhered to compliance standards for confidentiality, accuracy and safety.
  • Maintained strict aseptic fields when collecting biological samples, minimizing staff and patient infection risks.
  • Set up, maintained and verified sterility of lab equipment and tools.
  • Resolved conflicts and negotiated mutually beneficial agreements between parties.
  • Maintained excellent attendance record, consistently arriving to work on time.
Company Name- Sales Associate
City, State04/2017 - 12/2017
  • Managed merchandise returns and exchanges by closely checking items and receipts to assess eligibility and make accurate processing decisions.
  • Answered questions about store policies and concerns to support positive customer experiences.
  • Met and exceeded upsell goals by highlighting target merchandise with strategic promotional approaches.
  • Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
  • Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
  • Mentored new team members on POS system operation, customer service strategies and sales goals.
  • Worked closely with store manager to solve problems and handle customer concerns.
  • Maintained current knowledge of store promotions and highlighted sales to customers.
  • Maintained excellent attendance record, consistently arriving to work on time.
Company Name- Sales Associate
City, State09/2016 - 03/2017
  • Trained and developed new sales team associates in products, selling techniques and company procedures.
  • Worked alongside retail representatives to boost sales by enhancing product presentations and advertising collateral.
  • Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
  • Maintained organized, presentable merchandise to drive continuous sales.
  • Analyzed and properly processed product returns, assisting customers with finding alternative merchandise to meet needs.
  • Educated customers on promotions to enhance sales.
  • Engaged with customers to effectively build rapport and lasting relationships.
  • Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
  • Maintained excellent attendance record, consistently arriving to work on time.
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Resume Overview

School Attended

  • El Toro High School
  • Orange Coast College

Job Titles Held:

  • Mobile Sales Consultant
  • Specimen Collector
  • Sales Associate

Degrees

  • High School Diploma
    Some College (No Degree) : Business Management

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