LiveCareer-Resume

mobile home park assistant manager resume example with 7+ years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
Montgomery Street, San Francisco, CA 94105
:
Summary

Client-focused and organized professional with an MBA and diverse experience in customer service, business management and MS Office. Effective communicator with the proven ability to quickly build relationships with both clients and business audiences. Quick learner with excellent multi-tasking skills and the ability to quickly master new technology. Known for innovation and creative problem-solving abilities to address business challenges.

Skills
  • Sales and marketing
  • Knowledge of leasing and market conditions
  • Project organization
  • Communications
  • Planning and coordination
  • Administrative support
  • Relationship development
  • Operational improvement
  • Process improvement
  • Problem resolution
  • Inventory management
  • Customer service
  • Business operations
  • MS Office
Education and Training
Mount Mercy University Cedar Rapids, IA Expected in MBA : Business Administration - GPA :
  • Dean's List Honoree
  • Completed professional development in Accounting
  • 3.9 GPA
Mount Mercy University Cedar Rapids, IA Expected in 05/2018 Master of Arts : Criminal Justice - GPA :
  • Dean's List Honoree
  • Completed professional development in Human Resources Management
  • 3.9 GPA
  • Ranked in Top 1% of class
Simpson College Indianola, IA Expected in 05/2015 Bachelor of Arts : Criminal Justice - GPA :
  • Dean's List Honoree
  • Cum laude graduate
  • Completed coursework in Cultural Diversity, Native American Indian Studies and Japanese Culture
  • Minor in Sociology
  • 3.65 GPA
Des Moines Area Community College Ankeny, IA Expected in 05/2013 Associate of Arts : Sociology - GPA :
  • Dean's List Honoree
  • 3.48 GPA
  • Completed coursework in Speech Communication, Marriage and Family and Business Statistics
Experience
Carlisle Interconnect Technologies - Mobile Home Park Assistant Manager
Snoqualmie, WA, 10/2020 - Current
  • Recommend clarifications and changes in program policies to director of property management.
  • Review and approved or denied invoices related to property costs based on budgetary and contractual specifications.
  • Verify property compliance with state and federal regulations avoiding any form of discrimination or illegal practices.
  • Write clear and concise owner's reports based on findings from quarterly financial statements.
  • Implement business strategies to maximize tenant satisfaction and reduce vacancies.
  • Inspect grounds, facilities and equipment to determine repair and maintenance needs.
  • Assist owners with analyzing complex real estate documents and loan agreements.
  • Manage overall tenant relations, including promoting tenant satisfaction and streamlining services delivery.
  • Show tenants around properties, highlighting features and redirecting concerns to capture interest.
Skykick Inc. - Home Preservation Specialist
Grand Rapids, MI, 06/2020 - Current
  • · Interview borrowers to understand their specific situation.
  • · Ensure necessary information and complete packages are received in a timely manner.
  • · Answer inbound inquiries from borrowers regarding the status of the loss mitigation review.
  • · Provided excellent service and attention to customers through phone conversations.
  • · Access information on multiple systems to inform borrowers of loan terms, important dates and deadlines.
  • · Notify customers and ensure their understanding of current status, options, timelines, coordination touch points, customer obligations through the process and the loan modification decision.
  • · Communicate and coordinate with multiple Servicing departments (both internal and external to WF).
  • · Interact with integrity and a high level of professionalism with all levels of team members and management.
  • · Remain as the single point of contact to borrower throughout the loss mitigation, loan modification, and foreclosure process.
  • · Work closely with team members to deliver project requirements, develop solutions and meet deadlines and provide superior customer service.
  • · Recognized by management for providing exceptional customer service.
SMH-4B Entertainment, LLC. - Business Development Manager
City, STATE, 03/2020 - Current
  • Trained with successful business development personnel to optimize marketing performance and learn industry.
  • Lead staff on development of products and promotions, sales analysis and creative services.
  • Facilitate and manage business plan development based on market and industry research.
  • Maintain meticulous client notes in Salesforce system.
  • Collaborate with other corporate departments to develop effective business strategies.
  • Collaborate with Daily Operations Manager to forecast optimal strategy based on sales and product profitability.
  • Confer with advertising managers to develop and implement marketing plans.
  • Strategize approaches to meet objectives and capitalize on emerging opportunities.
  • Captured new customers by optimizing business strategies and launching products to diversify offerings.
Wandering Faith Ministries - Business Manager
City, STATE, 02/2014 - Current
  • Mitigate financial discrepancies to maintain company's good financial standing.
  • Designed detailed business plans to outline finances, goals, and operations of company.
  • Evaluate sales and expense records to adjust policies and procedures.
  • Conduct presentations using PowerPoint to provide illustrations and graphs to communicate complex business concepts.
  • Grow customer base, acquired new customers and identified needs to deliver relevant products.
  • Automate office operations and managed client and employee correspondence, scheduling, record tracking and data communications.
  • Represent integrity and professionalism in all areas of business, serving as mentor and roll model to staff.
  • Cultivate relations with customers and dealership personnel to drive client retention and long-term growth initiatives.
Relevant Experience

Animal Kennel Staff/Assistant Vet Tech - Parkview Animal Hospital - 5 years - Clean kennels - administer medications - assist with surgeries

Co-author of the Sherbert M. Holmes book series

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Resume Overview

School Attended

  • Mount Mercy University
  • Mount Mercy University
  • Simpson College
  • Des Moines Area Community College

Job Titles Held:

  • Mobile Home Park Assistant Manager
  • Home Preservation Specialist
  • Business Development Manager
  • Business Manager

Degrees

  • MBA
  • Master of Arts
  • Bachelor of Arts
  • Associate of Arts

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