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Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Professional Summary

Authorized to work in the US for any employer.

Experienced Qualified Crisis Supervisor bringing years of experience in MH/IDD/SA settings. Develop and lead effective therapeutic, prevention and educational initiatives to combat crisis response issues. Skilled in maintaining documentation, managing cases and coordinating crisis interventions.

Seasoned qualified mental heath professional focused on supporting emergency response and patient care needs in MH/IDD/SA community. Well-coordinated, decisive and eager to make impact on established structures, improve service quality and contain costs in order to optimize program reach. Knowledgeable about working with committees to effectively manage traumatic incidents, crisis situations and disaster response.

Skills
  • Coordinate works to improve patient outcomes by coordinating and facilitating patient care across multidisciplinary
  • Care while ensuring optimum utilization.
  • Service Orientation
  • Coordinates assessment, and planning
  • Suicide prevention
  • Crisis handling
  • Client advocacy
  • Mental health assessment
  • MH/SA/IDD coordinator
  • Excellent work ethic
  • Community Resources
  • Discharge Planning
  • Case documentation
  • Disaster Recovery
  • Patient education and counseling
  • Multidisciplinary team collaboration
  • ASL Sign Language expertise
Education
Mount Olive University Mount Olive, NC Expected in 2015 Bachelor's of Science : Criminology - GPA :
Certifications

History with working with the deaf population over 25+ years.

Sign language interpreter.

Work History
Therapy Management Corporation - Mobile Crisis Supervisor
Marshall, MO, 03/2019 - Current
  • Assessed ongoing risk factors and suggested improvements to senior management.
  • Submitted documentation for weekly payroll, managed schedules and enforced policies.
  • Teach CIT to Law Enforcement officer in the community
  • Oversaw team of up to 8 mobile crisis responder and managed administrative duties, including scheduling and performance evaluations.
  • Recorded incident reports with detailed accounts of occurrences.
  • Worked with community stakeholder to provide resources for the community.
  • Devised and enhanced treatment strategies to promote continued progress.
  • Collaborated with counselors, physicians and nurses to plan or coordinate treatment, drawing on social work experience and patient needs.
  • Interviewed clients, reviewed records and conducted assessments to evaluate mental or physical condition of clients or patients.
  • Attended community Collaboratives in Craven and Washington County
Intergrated Family Services - Mobile Crisis Worker
City, STATE, 08/2017 - 03/2018
  • Respond to community locations to provide an immediate evaluation, triage, and access to acute mental health, developmental disabilities, and/or substance abuse services, treatment, and supports to effect symptom reduction, harm reduction, and/or to safely transition persons in acute crises to appropriate crisis stabilization and detoxification supports/services.
  • Worked with family members to develop support networks and multifaceted coping techniques focused on client needs.
  • Devised and enhanced treatment strategies to promote continued progress.
  • Delivered individualized counseling services to clients working through issues such as mental illness and substance abuse.
  • Conducted follow-ups with clients to determine need for extended assistance.
  • Performed verbal de-escalation to resolve crises.
  • Evaluated risk to client or others by gathering information and conducting assessments.
  • Provided emergency response in crisis situations to diffuse tensions and prevent violence.
Pruitt Rehab - Rehab Coordinator
City, STATE, 06/2005 - 11/2017
  • My job as a Rehab Coordinator is to assist with scheduling, provide reports,set appointments, attend administrative meeting to help facilitate and case manage goals and plans for each patient.
  • Executed and complied with policies regarding patient admission, care and records to maintain standards of excellence for all patients and families.
  • Evaluated and screened patients to determine needs and provide necessary support.
  • Scheduled providers according to patient need to use resources efficiently.
  • Created customized care plans, working with hospital staff and families to assess and meet individual needs.

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Resume Overview

School Attended

  • Mount Olive University

Job Titles Held:

  • Mobile Crisis Supervisor
  • Mobile Crisis Worker
  • Rehab Coordinator

Degrees

  • Bachelor's of Science

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