Mit resume example with 9+ years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • Home: (555) 432-1000
  • Cell:
Professional Summary
Dedicated employee with more than 6 years in store management. Well-versed in managing a range of personalities, motivating and training employees and numbers driven for reaching store profit in a productive and effective manner.
  • Customer Service Training
  • Ethical Buying Training  
  • Event Planning and Management certified
  • Makeup Artistry certified
  • Scheduling/Labor Training
  • Skilled in Computers & applications including Microsoft
  • POS systems
  • Profit/COG Training 
Work History
MIT, 07/2011 to 10/2013
Advance Auto PartsKissimmee, FL,
  • Promoted from Floor Leader to Assistant Manager within 6 months.
  • Promoted from Sales Associate to Floor Leader within 8 months.
  • Acting Manager while Shop Manager was with RST
  • Operational running of shop such as, COG, inventory, ordering, profit
  • Responsible for shops labor & scheduling needs and goals ·         
  • Created and completed metric goals such as raising Average Sale, UPT, AUR
  • Succession planning with current Floor Leaders and Sales Associates monthly
  • Consistent development of entire team based on opportunities and needs of shop
  • Placing and allocating store orders and launch amounts     
  • Hiring and training of core and seasonal staff

Color Lead, 10/2013 to 02/2016
Ameriprise FinancialPortland, OR,
  • Part of core management team for the largest store in the NE district
  • Increase in revenue from 7.8 mil (2013) to 10 mil (2016)
  • One of two managers for the color dept. (60% of yearly revenue)
  •  Held responsible for all of stores metrics, including technology & sales
  • P4D training, responsible for action planning to elevate cast
  • Scheduling, WorkBrain, Dayforce and MPOS training
  • Trained Director in Charge to cover all the “floors” basic needs
  • Maintaining energy and staff moral for over 50 employees, 100 seasonal
  • Managing daily flow of the store, including services, classes & appointments
  • Cross trained in Makeup Artistry, Skin Care, Hair Care and Fragrance

Associate Manager, 02/2016 to Current
J. CrewCity, STATE,
  • Direct manager of HR, Hiring & Training our current and new employees
  • I9, Success Factor and HR Central training
  • Direct Report for all Sales Associates and Key Holders
  • One of nine stores in entire North America region to comp on the 2016 year
  • Market Manager to motivate stores to reach J Crew Card goals
  • +3,000% increase in J Crew Card applications within 10 months
  • Interviewed, Hired and trained over 10 new Staff members within 8 months

Bachelor of Arts: English & Education, Expected in TBA
Bridgewater State College - Bridgewater, MA
High School Diploma: , Expected in 2009
Haverhill High School - Haverhill, MA

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Resume Overview

School Attended

  • Bridgewater State College
  • Haverhill High School

Job Titles Held:

  • MIT
  • Color Lead
  • Associate Manager


  • Bachelor of Arts
  • High School Diploma

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