Montgomery Street, San Francisco, CA94105609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000
Cell:
resumesample@example.com
Professional Summary
Dedicated employee with more than 6 years in store management. Well-versed in managing a range of personalities, motivating and training employees and numbers driven for reaching store profit in a productive and effective manner.
Skills
Customer
Service Training
Ethical
Buying Training
Event Planning and Management certified
Makeup Artistry certified
Scheduling/Labor
Training
Skilled
in Computers & applications including Microsoft
POS systems
Profit/COG
Training
Work History
MIT, 07/2011 to 10/2013 Advance Auto Parts – Kissimmee, FL,
Promoted from Floor Leader to Assistant Manager within 6 months.
Promoted from Sales Associate to Floor Leader within 8 months.
Acting Manager while Shop Manager was with RST
Operational
running of shop such as, COG, inventory, ordering, profit
Responsible
for shops labor & scheduling needs and goals
·
Created
and completed metric goals such as raising Average Sale, UPT, AUR
Succession
planning with current Floor Leaders and Sales Associates monthly
Consistent
development of entire team based on opportunities and needs of shop
Placing
and allocating store orders and launch amounts
Hiring
and training of core and seasonal staff
Color Lead, 10/2013 to 02/2016 Ameriprise Financial – Portland, OR,
Part
of core management team for the largest store in the NE district
Increase in revenue from 7.8 mil (2013) to 10 mil (2016)
One
of two managers for the color dept. (60% of yearly revenue)
Held
responsible for all of stores metrics, including technology & sales
P4D
training, responsible for action planning to elevate cast
Scheduling,
WorkBrain, Dayforce and MPOS training
Trained
Director in Charge to cover all the “floors” basic needs
Maintaining
energy and staff moral for over 50 employees, 100 seasonal
Managing
daily flow of the store, including services, classes & appointments
Cross
trained in Makeup Artistry, Skin Care, Hair Care and Fragrance
Associate Manager, 02/2016 to Current J. Crew – City, STATE,
Direct manager of HR, Hiring & Training our current and new employees
I9, Success Factor and HR Central training
Direct Report for all Sales Associates and Key Holders
One of nine stores in entire North America region to comp on the 2016 year
Market Manager to motivate stores to reach J Crew Card goals
+3,000% increase in J Crew Card applications within 10 months
Interviewed, Hired and trained over 10 new Staff members within 8 months
Education
Bachelor of Arts: English & Education, Expected in TBA Bridgewater State College - Bridgewater, MA GPA:
High School Diploma: , Expected in 2009 Haverhill High School - Haverhill, MA GPA:
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