Jessica Claire
Montgomery Street, San Francisco, CA 94105
Home: (555) 432-1000 - Cell: - - -
Background, Objective
To obtain a career in Human Resources Management where I can utilize my HR expertise and training.

Staffing and recruiting professional

Peoplesoft applications proficient

Payroll expertise

Core Accomplishments

•Attended HRBE PARTS training

•Input personnel actions in HRBE PARTS

•Attended training for HRBE PARTS Customer Inquiry Tracking System. Serves as the POC for OIIL.

•Attended training for Table of Organizations. Serves as OIIL POC for T/O reporting. Ran reports through T/O Studio Query.

•Ran reports through CPRO as requested.

•Attended the resource planning data call meeting.

•Worked on cleaning up T/O reports.

•Attended CBP Pathways program meeting.

01/2010 to Current
Mission Support Specialist Department Of Homeland Security Riverside, CA,

Liaison for all personnel and payroll matters. Handle all personnel and payroll issues for employees.

Provide consultative advice and guidance to management on a wide range of external and internal hiring activities Provide technical support to OIIL personnel.

Responsible for preparing SF-52 personnel action request for assigned areas for all recruit actions/change actions.

Researches and responds to technical inquiries from a wide-range of sources including managers and employees, inquiries may include, veterans preference, retirement eligibility, payroll matters, security, life and health insurance, and thrift savings plan.

Serves as the Awards Coordinator for all award requests. Coordinate with HRM on all award requests from non-traditional awards to traditional awards. Serves as OIIL point of contact for the agency award ceremony program, coordinate with HR all the specifics for OIIL.

Prepare the logistics for all new hires. Ensure all system access, IT equipment, telephones are set up. Conduct new employee orientation.

Performs analysis of information contained in the National Finance Center database; uses system language to perform inquiries; and presents information in appropriate formats for a variety of audiences.

Responsible for support staff and organization purchasing as a purchase cardholder.

Created and managed more than 250 confidential personnel records.

Addressed inquires from employees and management regarding new-hire activity.

09/2008 to 01/2010
Human Resources Specialist City Of Owatonna Mn Cedar Springs, MI,

Provide consultative advice and guidance to management on a wide range of external and internal hiring activities.

Provide advice and guidance recruitment strategies, available hiring options and other related merit promotion issues.

Develops and makes recommendations regarding areas of improvement.

Perform technical pay administration duties in the areas of setting and adjusting pay for new and continuing employees, implementing pay schedule adjustments (including locality, special salary, and/or other geographic pay), pay allowances and differentials, hours of duty, work schedules (including alternative work schedules), premium pay, FLSA (Fair Labor Standards Act) overtime pay, grade and pay retention, severance pay, recruitment and retention flexibilities, and application of single agency authorities where applicable.

Process a wide range of personnel actions (i.e. accessions, pay actions and adverse actions).

Input personnel actions through HR Connect (People Soft System).

Serve as the representative for the Washington Employment Branch on the HR Connect User Group and HR Connect training Cadre. Conduct mini training on the Basics of HR Connect.

Determines appropriate rating and ranking selective factors, conducts initial reviews of ranking panel determinations. Prepares promotion and placement products, and issues various promotion/referral certificates.

Research and analyze a wide range of Federal personnel regulations, agency policies and directives, OPM (Office of Personnel Management) issuances, and other guidelines for applicability to various program issues. Interprets and applies laws, regulations, policies, and practices to provide advice and counsel to managers, employees, and other officials.

Develop and maintain administrative manuals and technical tracking systems to document work flows, operating processes and procedures to ensure consistency in the delivery of human resource management services. Independently gathers, compiles, and organizes statistical data and information in the preparation of special reports requested by managers.

Conducted benefits administration for benefit-eligible employees.

02/2006 to 09/2008
Human Resources Assistant Display Pack City, State,

Prepares, reviews and codes a variety of personnel actions and related documents for final review and signature of personnel specialists; may be required to perform input into an automated personnel system.

Prepares vacancy announcements; determines qualifications of applicants; develops KSAs and crediting plans for administrative and support positions.

Rates and ranks applicants, and coordinates a rating panel, prepares merit promotion certificates; and maintains appropriate files on merit promotion cases.

Verifies employment records of new employees and coordinates and conducts the orientation process.

Processes related forms, ensures confidentiality of various files and the maintenance of appropriate records.

Processes appropriate clearance forms when employees separate from the OCC.

Counsels employees on requirements for applying for vacancies and exercising benefits options.

Develops and maintains administrative manuals and technical tracking system.

Expected in 2016
Bachelor of Arts: Fashion Merchandising
Art Institute of Pittsburgh Online - Pittsburgh, PA

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School Attended

  • Art Institute of Pittsburgh Online

Job Titles Held:

  • Mission Support Specialist
  • Human Resources Specialist
  • Human Resources Assistant


  • Bachelor of Arts

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