Montgomery Street, San Francisco, CA94105609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000
Cell:
resumesample@example.com
Summary
Dedicated and focused Mission Support Specialist who excels at prioritizing, completing multiple tasks simultaneously and following through to achieve project goals. Seeking role of increased responsibility and authority.
Highlights
Microsoft Office proficiency
Excel spreadsheets
Meticulous attention to detail
Results-oriented
Professional and mature
Resourceful
Dedicated team player
Mail management
Experience
Mission Support Specialist, 10/2013 to Current Department Of Defense – Macdill Afb, FL, United States
Series: 0301 Pay Plan: GS Grade: 7
Managed the receptionist area, including greeting visitors and responding to telephone and in-person requests for information.
Print out approved TARs to send to providers when an invoice is received.
Receive and log in packages delivered by UPS and Federal Express.
Dispersed incoming mail to correct recipients throughout the office.
Notify individuals of a package ready for pickup.
Determine postage on all outgoing mail, including certified and registered mail.
Distribute of inter-office mail.
Responsible for maintaining the Sector Phone Roster.
Willing to assist anyone whenever and wherever possible.
Supervisor: Nubia Avalos (XXX-335-5703)
Mission Support Specialist, 08/2006 to 10/2013 Department Of Defense – Mcclellan, CA, United States
Series: 0301 Pay Plan: GS Grade: 7/9
Prepared travel orders using the Customs Automated Travel System (CATS) and Transitioned to FedTraveler to create authorizations, expense reports and claims.
Use SAP to check on the status of payments for vouchers.
Received, logged and forwarded travel vouchers. Verified travel vouchers for legality, accuracy and adherence to the Travel Regulations.
Track travel vouchers submission and notify the appropriate person when vouchers are late.
Submit a weekly report to supervisor advising on the status of past due vouchers.
Make airline and/or rental car reservations within FedTraveler as part of creating an authorization, which is the SATO portion.
Make hotel reservations at the request of the traveler.
Provide training on preparing travel vouchers as requested by the traveler and provide training on the use of FedTraveler.
Track pending travel requests to know what to expect and have the funds available.
Track claims and make sure that all appropriate documents are attached.
Public Transportation Incentive Program (PTIP) Coordinator. Gathered all documents that is necessary to submit application before van pool can start.
Alternate Program Coordinator for the Government Travel Credit Card Program. Handled travel card information (such as submitting applications for a new card, cancellations, transfers and ATM increases and/or decreases).
Validates whether or not charges that appear on the report from JPMorgan Chase are travel related on a weekly and monthly basis.
Track travel card refresher training that has to be done every two years.
Verified that FedTraveler profiles have been setup so that authorization may be created for the travelers.
Helped with the Budget department's Friday report by running Business Warehouse (BW)reports related to travel and present the findings to the Budget Department.
Verified mailing address of cardholders with what is in JPMorgan's system to ensure traveler receives travel card.
Submit purchase card application packet to the National Finance Center (NFC) program coordinator to setup individual as approving official and/or cardholders.
Submit packets to NFC's training coordinator to schedule training for new cardholders.
Submit requests to have cardholders account closed, or move to another Approving Official.
Assists the Budget Office Fiscal Year-end close out and monthly Master Card statements.
Took care of DHL/FedEx packages for the Budget Office and paying invoices for Sector Headquarters Account.
Make copies and send FAXs.
Types variety of documents plus do data entry.
Keep all files neat and chronologically retained.
Processed 1502's (requisitions) for fleet related transactions and track them on spreadsheets. Track bulk fuel purchases on a spreadsheet.
Processed two phone bills monthly for payment in SAP.
Oversee processing of TARs.
Print out approved TARs then send to providers when an invoice is received.
Willing to assist anyone whenever and wherever possible.
Willing to learn new things.
Supervisor: Bertha Ortiz (XXX-335-5701).
Transportation Assistant (Passenger) OA, 07/1999 to 08/2006 Department Of The Interior – Gallup, NM, United States
Series: 2102 Pay Plan: GS Grade: 5/6
Prepared travel orders using Customs Automated Travel System (CATS).
Use SAP to check status of payment for vouchers.
Receive, log and forward travel vouchers.
Verify travel vouchers for legality, accuracy and adherence to Federal Travel Regulations.
Track travel vouchers submission and notify appropriate person when vouchers are late.
Make airline and/or rental car reservations using Quality Agent.
Make hotel reservations per request of the traveler.
Provide training on preparing travel vouchers as requested by traveler.
Provide training on using Customs Automated Travel System.
Alternate Impress Fund Cashier with responsibility of a cash fund.
Reconciled monthly Government Travel Account (GTA) Master Card Statements.
Obtained credit for over charges or returned portion of airline tickets for both the GTA account and the individual government travel account.
Issues cash advances for individuals with no government travel card, using the Customs Automated Travel System.
Took care of DHL/FedEx packages for the Budget Office and paying invoices for Sector Headquarters Account.
Assisted with yearly over 40 physicals and Hepatitis shots.
Make copies and send FAXs.
Types variety of documents plus do data entry.
Alternate Program Coordinator for the Government Travel Credit Card.
Handled travel card information (such as submitting applications for new cards, cancellations, transfers and ATM increases and/or decreases).
Screened reports from Citibank to verify charges made are travel related and bring discrepancies to immediate attention of Program Coordinator.
Assists Labor Relations Specialist with validating whether or not charges that appear on report from Citibank are travel related.
Kept all files neat and chronologically retained.
Kept current on funding codes to be used for different types of travel.
Assists Purchasing Agent by checking status of payment on Purchase Orders.
Assists Budget Office with Fiscal Year-end close out and with monthly Master Card Statements.
Assisted Budget Office by coding Master Card G-514's with appropriate funding codes.
Ran errands for Primary Impress Fund Cashier, such as paying bills and going to bank.
Over saw getting of clearances for janitorial contract workers by getting their fingerprints, doing preemployment suitability checks and forwarding all paperwork to Western Regional Office of Security and when notice was received that janitorial contract workers have cleared, then Identification Card was prepared.
Assisted with preparing and follow-up of Bid packages.
Prepared G-514's to be used for preparation of Purchase Orders.
Assisted with the Life Insurance, Health Insurance, Direct Deposit, and Address change forms by locating the forms for other employees.
Willing to assist anyone whenever and wherever possible.
Supervisor: Carmen Palma (XXX-335-5702)
Office Automation Assistant, 08/1992 to 07/1999 DOJ-INS-Border Patrol – City, STATE, United States
Series: 0326 Pay Plan: GS Grade: 4
Maintained the front desk and reception area in a neat and organized fashion.
Managed the receptionist area, including greeting visitors and responding to telephone and in-person requests for information.
Directed incoming calls and visitors to appropriate location and/or person.
Assisted with and typing of travels orders.
Kept a log of and forward Performance Work Plans to Regional office for Sector.
Maintained file for work schedules.
Assisted with and forwarded Life Insurance, Health Insurance, Direct Deposit, and Address change forms.
Maintained Sector correspondence files and destroyed records according to written guidelines.
Kept all files neat and chronologically retained.
Received and logged in packages delivered by UPS and Federal Express.
Determined postage on all outgoing mail and assisted with distributing inter-office mail.
Ran monthly and quarterly postage reports.
Made copies and sent FAXs.
Typed various documents, plus do data entry.
Assisted Administrative Officer track spending, over-time hours and amounts, plus maintained Over-time reports.
Printed and maintained ROPS reports, also used to generate other reports.
Printed PCT Audit reports.
Tracked AUO hours for Sector Officers.
Tracked productive and non-productive hours for Administrative Office.
Helped Budget Assistant type MO1's and Purchase Orders, plus helped input information into G-104.
Ran errands for Budget Assistant, such as paying bills and going to bank.
Helped Assistant Chief Patrol Agent's install programs on computers.
Helped computerize forms.
Assisted with transferring of property by typing G-504's.
Assisted Workers' Compensation Specialist by forwarding documentation to OWCP Office.
Assisted with distribution of new T&A form to all sector employees.
Assisted with sorting and filing of I-213's.
Responsible for maintaining Sector Roster.
Alternate Program Coordinator for the Government Travel Credit Card.
Responsible for certifying and forwarding to Regional Office gasoline credit card purchases for payment.
Logged and forwarded Master Card statements to Regional Office for payment.
Supply coordinator for the Administrative Office.
Assisted with supplies, plus willing to assist anyone whenever and wherever possible.
Supervisor: Judy Noriega (XXX-352-3241)
Education
Associate of Science: Business, Expected in Imperial Valley College - Imperial, CA GPA:
Bachelor of Science: Business Administration, Expected in Kaplan University - Orlando, FL GPA:
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