mip sales specialist resume example with 20+ years of experience
Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Professional Summary
Hardworking employee enthusiastic about learning Sales field inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building, and problem-solving abilities. Seasoned Sales Representative with exceptional success in business-to-business and business-to-consumer sales within multiple industries. Proven track record in exceeding sales goals, growing business, and expanding territories. Accomplished in overseeing day-to-day business operations and fostering relationships with customers and clients for sustained business growth. Enthusiastic Sales and Customer Service professional with expertise in communication and negotiating. Driven to provide superior quality customer service. Innovative in leveraging extensive knowledge of products and services as well as creating solutions for customers to drive loyalty, retention and revenue.
Skills
Account servicing
Auto Parts knowledge
Complaint resolution
Account management
Sales expertise
Sales forecasting
Cash Handling
Team collaboration
Inventory maintenance
Staff education and training
Performance improvement
Relationship building
Records management
Expense reporting
Customer Relations
Strategic planning
Staff Training
Problem solving strength
Revenue Generation
Education
SOMERSET COUNTY FIRE SCHOOLSOMERSET PA, Expected in 06/2004 ā āFIRE FIGHTER 1 CERTIFICATE:Fire Protection And Safety Technology - GPA:
SOMERSET COUNTY FIRE SCHOOLSOMERSET PA, Expected in 11/2002 ā āESSENTIALS oF FIRE FIGHTING:Fire Protection And Safety Technology - GPA:
SOMERSET TECHNOLOGY CENTERSOMERSET PA, Expected in 09/1999 ā āSERV E SAFE CERTIFICATE:FOOD SAFETY - GPA:
SOMERSET TECHNOLOGY CENTERSOMERSET PA, Expected in 05/1997 ā āCERTIFICATE oF ADVANCED ACCOUNTING:ADVANCED ACCOUNTING - GPA:
SOMERSET TECHNOLOGY CENTERSomerset, PA, Expected in 08/1990 ā āCERTIFICATE oF ACCOUNTING:BASIC ACCOUNTING - GPA:
Berlin Brothersvalley Senior High SchoolBerlin, PAExpected in 06/1981 ā āHigh School Diploma: - GPA:
Work History
WHEELER FLEET SOLUTIONS - MIP SALES SPECIALIST City, STATE, 07/2006 - Current
Educated customers about product features and benefits to aid in selecting best options for each individuals' needs.
Built rapport with customers while maintaining over 40 plus accounts and assessed needs to make product recommendations.
Showcased product features to customers and discussed technical details to overcome objections and lock in sales.
Provided first-rate service to all customers.
Followed up with customers after completed sales to assess satisfaction and resolve technical or service concerns.
Visited customer locations to evaluate requirements, demonstrate product offerings and propose strategic solutions for diverse needs.
Answered significant amount of calls daily to manage customer accounts, respond to service queries.
Worked independently with minimal supervision.
Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
Contributed to team objectives in fast-paced environment.
Built relationships with customers and community to promote long term business growth.
Fielded customer complaints and facilitated negotiations, resolving issues and reaching mutual conclusions.
Set and achieved company defined sales goals.
Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.
Monitored service after sale and implemented quick and effective problem resolutions.
Attended monthly sales meetings and quarterly sales trainings.
Presented information to customers, peers and management.
Addressed multiple industry issues and provided client support.
FOUL TIP INC - Business Owner/Operator City, STATE, 04/1994 - 10/2020
Oversaw end-to-end business processes to maintain proficiency and profitability.
Served as primary point-of-contact with suppliers and contractors to achieve inventory expectations.
Monitored staff performance, providing final-say assessment over inquiries.
Served as principal manger to oversee organization's complete operations.
Lent business acumen to meet day-to-day strategic objectives.
Trained and motivated minimum of 12 plus employees to perform daily business functions.
Put together realistic budgets based upon costs and fees for successfully operating business.
Kept all building areas and equipment functional and well-organized to promote business performance.
Oversaw business budget planning and administration, accounting functions, purchasing and bi-weekly payroll to handle financial needs.
Reconciled daily sales, returns and financial reports in QuickBooks.
Optimized team hiring, training and performance.
Provided financial management through preparation of bank deposits and settlement of sales, returns and transaction reports.
Input income and expense details into database to track business finances and address variances.
Used print strategies such as newspaper ads, business catalogs and marketing brochures to bring in and capture new customer business.
Provided outstanding coaching to employees to boost productivity.
SIX PACK SHACK INC - Business Owner/Operator City, STATE, 12/1991 - 06/1994
Oversaw this business set up from lawnmower shop to food and beverage retail facility.
Oversaw end-to-end of food and beverage business processes to maintain proficiency and profitability for 2 1/2 years.
Served as primary point-of-contact with suppliers and contractors to achieve inventory expectations.
Monitored staff performance, providing final-say assessment over inquiries.
Served as principal stakeholder over organization's complete operations.
Lent business acumen to meet day-to-day strategic objectives.
Trained and motivated employees to perform daily business functions.
Put together realistic budgets based upon costs and fees for successfully operating business.
Kept all building areas and equipment functional and well-organized to promote business performance.
Oversaw business budget planning and administration, accounting functions, purchasing and bi-weekly payroll to handle financial needs.
Achieved sales goals and increased revenue and profits through productive strategy development and organizational leadership.
Reconciled daily sales, returns and financial reports in QuickBooks.
Optimized team hiring, training and performance.
Studied market to determine optimal pricing of goods and services and to capitalize on emerging opportunities.
Provided financial management through preparation of bank deposits and settlement of sales, returns and transaction reports.
Input income and expense details into database to track business finances and address variances.
Employed prompt decision-making and in-depth research to resolve issues.
Maintained updated knowledge of regulatory changes to adjust business operations accordingly.
Used print strategies such as newspaper ads, business catalogs and marketing brochures to bring in and capture new customer business.
Provided outstanding coaching to employees to boost productivity.
Devised processes to boost long-term business success and increase profit levels.
Learned and remained updated on statutory requirements and regulations.
Assessed supplier quality to maintain tight cost controls and maximize business operational performance.
Set, enforced and optimized internal policies to maintain responsiveness to demands.
Established and administered annual budget with controls to prevent overages, minimize burn rate and support sustainability objectives.
Additional Information
I CONTINUE TO KEEP MY FIRST RESPONDER CERTIFICATION UPDATED.
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