Jessica Claire
  • , , 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:
Professional Summary

Retail sales professional versed in product placement and merchandising. Extensive experience in inventory management and shipment processing. Reliable and upbeat Millwork Sales Speacialist successful at promoting customer loyalty, satisfaction and purchases with consultative techniques and diligent attention to individual needs. Knowledgeable about product merchandising, payment processing and cleaning. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic. Dedicated retail professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

  • Payment Processing
  • Exceeding Customer Expectations
  • Building Customer Relationships and Loyalty
  • Security Practices
  • Meeting Sales Goals
  • Loss Prevention
  • Flexible Hours
  • Inventory Management
  • Merchandise Receiving and Handling
  • Customer Service
  • Attention to Detail
  • Excellent Written and Verbal Communication
  • Product Knowledge
  • Energy and Physical Stamina
  • Merchandising and Display
  • Item Ticketing and Pricing
  • Brand Promotion
  • Strong Communication and Interpersonal Skills
  • Sales and Promotions
  • Store Policies and Procedures
  • Product Demonstrations
  • Safety and Cleanliness Standards
  • Adaptable and Flexible
  • Returns and Exchanges
  • Engaging with Diverse Customers
  • Computer Proficiency and Microsoft Office
  • Ability to Lift 40 pounds
  • Retail Metrics and Goals
  • Merchandise Recommendations
  • Locating Merchandise
Work History
Millwork Sales Specialist, 06/2020 - Current
Lowe's Companies, Inc. Jacksonville, AR,
  • Answered customer questions about products and services, helped locate merchandise and promoted key items.
  • Built customer loyalty and retention by delivering excellent shopping experiences.
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Created inviting environment for customers by maintaining store organization and cleanliness.
  • Provided exceptional services and pleasant shopping experiences to retail customers.
  • Managed efficient cash register operations, including scanning items, processing payments and issuing receipts.
  • Developed strong rapport with customers and created positive impression of business.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
  • Prioritized helping customers over completing other routine tasks in store.
  • Maintained up-to-date knowledge of store sales, payment policies and security standards.
  • Assisted customers with signing up for store loyalty programs and provided details about key benefits.
  • Worked with diligence to regularly meet or exceed special targets, including credit card applications, special donations and specific product promotions.
  • Monitored customers for signs of security concerns and escalated issues to management.
  • Conducted product demonstrations to highlight features and redirect objections to positive aspects.
Building Materials Department Supervisor, 06/2019 - 06/2020
Hb Mcclure Co Wildwood, FL,
  • Maintained stock of items, cleanliness, organization and provided excellent customer service.
  • Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
  • Managed team of 10 employees, delegated tasks and held each employee accountable for completing assignments.
  • Oversaw employee performance, corrected problems and increased efficiency to maintain productivity targets.
  • Trained team members in successful strategies to meet operational and sales targets.
  • Trained 20+ new employees on overall company and department specific policies and procedures.
  • Coached employees and trained on methods for handling various aspects of sales, complicated issues and difficult customers.
  • Loaded and unloaded merchandise from trucks to organize warehouse and backroom spaces.
  • Handled cash register, returns and refunds.
  • Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
  • Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
  • Established and optimized schedules to keep coverage and service in line with forecasted demands.
  • Wrote out weekly schedules to maintain coverage levels for expected demands.
  • Provided sales feedback to management to address concerns in sales reports.
  • Built and designed large displays weekly to promote specific products.
  • Submitted reports to senior management to aid in business decision-making and planning.
  • Tracked and prioritized work orders to meet daily production requirements
  • Examined logs to verifiy completeness and accuracy of documentation.
  • Assigned tasks and established work schedules to staff to cover operational needs.
  • Promoted culture focused on encouraging staff to develop skills and abilities.
  • Built relationships with current customers to maintain goodwill and gain additional business.
  • Assessed sales reports to identify and enhance sales performance, support inventory oversight and capitalize on emerging trends.
  • Multiplied earnings through sales goal achievement, customer service improvements and commitment to team objectives.
  • Used weekly financial data to analyze company growth and optimize operational strategies.
  • Mentored sales team in applying effective sales techniques and delivering top-notch customer service.
Plumbing Foreman, 01/2017 - 02/2019
Tyson Foods Summers, AR,
  • Ordered necessary supplies and materials required for installation of new work and remodeling of existing systems.
  • Supervised installation, maintenance and repair of plumbing systems and related appurtenances.
  • Assigned plumbers to specific tasks to complete and supervised activities for quality.
  • Directed projects according to schedule and quality demands.
  • Sourced suppliers and purchased necessary materials for work.
  • Managed safety and security of location to prevent intrusion, criminal activity, vandalism and injuries to workers.
  • Carried out day-day-day duties accurately and efficiently.
  • Worked flexible hours; night, weekend, and holiday shifts.
  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
  • Maintained energy and enthusiasm in fast-paced environment.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Proved successful working within tight deadlines and fast-paced atmosphere.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
Refrigeration Technician, 06/2015 - 02/2017
Frank Welch And Sons City, STATE,
  • Used technical skills, tools and techniques like soldering to repair parts.
  • Repaired and adjusted valves, fittings and connections.
  • Maintained safety standards by using appropriate protective gear and adhering to best practices.
  • Located and repaired leaks on individual units and large systems in grocery stores or restaurants.
  • Selected correct motors, thermostats and other components to replace defective parts.
  • Performed predictive, preventive and corrective maintenance on diverse systems.
  • Conducted diagnostic tests and read results.
  • Read and interpreted blueprints and technical diagrams.
  • Tested and repaired condensers, heat exchangers, cooling towers, steam and gas turbines.
  • Transported refrigeration units and trailers to customer locations.
  • Read and interpreted blueprints to understand different models.
  • Enhanced operational performance by working with employees to develop and deploy process improvements.
  • Interpreted engineering blueprints and drawings to execute system diagnostics and repair.
  • Resolved process inaccuracies while monitoring performance, site safety and project status.
High School Diploma: , Expected in 06/2015
East Surry High School - Pilot Mountain, NC
  • EVOC - Emergency Vehicle Operators Course
  • HAZWOPER - Hazardous Waste Operations and Emergency Response
  • CFR - Certified First Responder

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School Attended

  • East Surry High School

Job Titles Held:

  • Millwork Sales Specialist
  • Building Materials Department Supervisor
  • Plumbing Foreman
  • Refrigeration Technician


  • High School Diploma

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