Service-oriented in retail with 7 years of experience and a 3 year background in
management. Core competencies include leadership, organizing and safety
compliant as well as excellent communication and time management skills.
Handles tasks with accuracy and efficiency.
03/2016 to Current
Millwork Sales SpecialistLowes – Chicago, Il
Communicated with vendors regarding back order availability, future inventory and special orders.
Responded to all customer inquiries thoroughly and professionally.
Maintained knowledge of current sales and promotions, policies regarding payment and exchanges and security practices.
Contacted other store locations to determine merchandise availability.
Built relationships with customers to increase likelihood of repeat business.
03/2015 to 02/2016
Consumer Electronics LeadSears – Chicago, Il Provide customer service by greeting and assisting customers, and responding
to customer inquiries and complaints.
Direct and supervise employees engaged in sales.
monitor sales activities to
ensure that customers receive satisfactory service and quality goods.
Inventory stock and reorder when inventory drops to a specified level.
Answer customers\' questions about products, prices, availability, or credit
Demonstrate and explain the operation and use of products.
02/2011 to 03/2015
Merchandising Execution Area SupervisorThe Home Depot – Chicago, Il
Hire, train, and evaluate personnel in merchandizing, promoting.
Assign employees to specific duties.
Enforce safety, and security rules.
Examine merchandize to ensure that it is correctly priced and displayed and
that it functions as advertised.Perform work activities of subordinates, such as cleaning and organizing
shelves and displays and selling merchandize.Plan and prepare work schedules and keep records of employees\' work
schedules and time cards.
Plan and direct staffing, training, and performance evaluations.
Process, verify, and maintain personnel related documentation, including
staffing, recruitment, training, grievances, performance evaluations,
classifications, and employee leaves of absence.
Inform job applicants of their acceptance or rejection of employment.
Interview job applicants to obtain and verify information used to screen and
Arrange for in-house and external training activities.
Answer customers\' questions about merchandize and advise customers on
merchandize selection.Stock shelves, racks, cases, bins, and tables with new or transferred
Clean display cases, shelves, and aisles.
Design and set up advertising signs and displays of merchandize on shelves,
counters, or tables to attract customers and promote sales.
Assist customers by providing information and resolving their complaints.
Supervise others and provide on-the-job training.
Implemented training course for new recruits -- speeding profitability.
High School Diploma: Roosevelt High School - Chicago, Il
Associate of Arts: Wilbur Wright College - Chicago