Military Veterans Outreach Coordinator Resume Example

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Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000,
Professional Summary

Highly decorated Information Technology Manager with over 30 years of successful experience in the United States Marine Corps. Recognized consistently for performance excellence and contributions to success in Information Technology, Management, and Talent Acquisition. Strengths in Critical Thinking and Decision Making backed by training in Leadership, Human Resource Management, Mentorship, and Information Systems. Recipient of numerous awards for performance including Meritorious Service Medal (2), Navy and Marine Corps Commendation Medal, and the Shea Memorial Award for most outstanding contributions to the Marine Corps C4 (Command, Control, Communications, and Computers) field.

  • Attention to Detail
  • Flexible & Adaptable
  • Written and Oral Communication
  • Good listening skills
  • Analytical skills
  • Computer skills
Work History
01/2021 to Current Military Veterans Outreach Coordinator Handshake | Philadelphia, PA,
  • Counsels individuals and provides vocational guidance to help veterans overcome barriers to employment and obtain suitable employment.
  • Collects, organizes, and analyzes information about individuals through records, tests, interviews, and referral to professional sources, to appraise their interests, aptitudes, abilities, and personality characteristics, for vocational and educational planning.
  • -Compiles and studies occupational, educational, and economic information to aid Veterans in making and carrying out vocational and educational objectives to meet employment goals. After helping Veterans to overcome barriers, refers them to suitable employment sources.
08/2006 to 07/2020 Senior IT Manager Advansix Inc | Parsippany-Troy Hills, NJ,
  • Oversaw IT department operations and training for Marine Corps Aircraft Wing's west coast region which encompassed over 900 Marines and 20 different IT occupational specialties.
  • Adjusted project plans to account for dynamic targets, staffing changes and operational specifications.
  • Closely collaborated with project members to identify and quickly address problems.
  • Conferred with executives to advise and plan for short-term and long-term IT system upgrade needs.
  • Managed network and system performance, conducting troubleshooting, security patching and maintenance.
  • Conducted company-wide technology instruction, onboarding and education.
  • Led technology selection and rollout, focusing on organizational planning, provider contracts and supplier service-level agreements.
  • Communicated with executive team and CEO to maximize development efficiencies and resolve technology issues.
  • Wrote policy, procedure and manuals governing internal IT use.
  • Coordinated ongoing technical training and personal development classes for staff members.
  • Reviewed and assessed architecture design, implementation, testing and deployment needs to identify project requirements and costs.
  • Played key role in on-going network design, reevaluation and optimization to keep pace with company growth.
  • Identified issues, analyzed information and provided solutions to problems.
  • Provided assistance to personnel concerning attitudes and personal issues to promote self-improvement.
  • Identified and implemented changes to improve training practices by reviewing current methods.
10/2002 to 07/2006 Recruiting Branch Manager US Marine Corps | City, STATE,
  • Generated specific candidate pool for career opportunities through strategic placement of advertisements, evaluation of applicant credentials, and conducting initial interviews and pre-screening assessments.
  • Developed and deepened relationships with college campus representatives to meet with graduating seniors for recruitment.
  • Followed up with notable applicants sourced via industry-specific pipelines, events and job fairs.
  • Compiled and produced 300 qualified candidates' information a year for Military Entrance Processing Station review and liaised between parties to coordinate formal, management interviews.
  • Conducted weekly recruiting events to grow passive talent pipeline to prepare for future hiring needs.
  • Developed lists of qualified candidates for Marine Corps hiring managers.
  • Implemented sourcing strategies to identify high-quality candidates.
  • Advised, coached and counseled managers and staff to support human resources policies, procedures, programs and labor relations.
  • Maintained filing system of current, prospective and future positions.
  • Pre-screened candidates prior to sending to Military Processing Station for consideration.
07/1990 to 09/2002 First-Line Supervisor US Marine Corps | City, STATE,
  • Set and managed schedules to give proper coverage to required areas and meet customer service demands.
  • Evaluated employees' strengths and assigned tasks based upon experience and training.
  • Set overall vision and provided team leadership.
  • Evaluated employee performance monthly and coached and trained accordingly, increasing quality of work and employee retention.
  • Created efficient work schedules for each team member to maintain deadlines and keep shifts properly staffed.
  • Developed training, task and process guidelines and communicated clear and concise directions to employees.
  • Utilized standard operating procedures, effective crew resource management, communication and procedures specified in company operation manual.
  • Worked with management team to implement proper division of responsibilities.
  • Introduced team contests and goals to enhance productivity and improve employee morale.
  • Monitored employee performance and provided coaching and constructive guidance to address areas of concern.
Expected in High School Diploma | Robert E. Lee High School, Baton Rouge, LA, GPA:
Expected in 05/2022 Bachelor of Arts | Human Resources Management Ashford University, San Diego, CA GPA:
  • In Progress-111 of 120 credits completed.
Training and Certifications

Project Management Professional (2019)

Marine Corps Information Technology Managers Course (2009)

Marine Corps University Advanced Staff Leadership Course (2006)

Marine Corps University Staff Leadership Course (2002)

Marine Corps Recruiters School (2002)

Marine Corps University Leadership Course (1996)

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Resume Overview

School Attended
  • Robert E. Lee High School
  • Ashford University
Job Titles Held:
  • Military Veterans Outreach Coordinator
  • Senior IT Manager
  • Recruiting Branch Manager
  • First-Line Supervisor
  • High School Diploma
  • Bachelor of Arts

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