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military staff administrator resume example with 12+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
Summary

I'm self-directed and commended as a productive and organized individual. Excellent project management acumen with logical approach to work. Gifted in identifying problems and developing practical solutions. Knowledgeable and professional administrative support and customer service. Re-entering the workplace after spending many years being a military spouse. Bringing 20 years of experience managing fast-paced, front desk operations.

Skills
  • Excel
  • Surveys
  • Data processing
  • Clerical support
  • File and data retrieval systems
  • Event coordination
  • Program file distribution
  • Schedule management
  • Multi-line phone systems
  • Calendar management
  • Mail management
  • 10-key proficiency
  • Issue response and resolution
  • Data management
Experience
Military Staff Administrator, 09/2007 - 12/2010
Sidley Austin Llp Washington, DC,
  • Maintained 100% accuracy while digitizing records, taking meeting minutes and messages and transcribing notes.
  • Assessed current office procedures and implemented improvements, boosting productivity 100%.
  • Monitored office supply inventory and replenishment, including liaising with.
  • Resolved trouble ticket issues quickly and escalated critical problems immediately to Team Leaders.
  • Coordinated travel arrangements, including ground transportation, flight reservations and lodging.
  • Verified and logged deadlines in response to daily inquiries and requests.
  • Attended meetings and took meticulous notes to disseminate to all participants.
  • Aided senior leadership during executive decision-making process, generating customer and performance data reports to recommend corrective actions and improvements.
  • Entered invoice data into company database and updated details, including customer contacts and delivery dates to keep information current.
  • Processed incoming and outgoing mail and packages and placed envelopes in bins to be dispersed to personnel in 20+ departments.
  • Prevented scheduling errors by demonstrating strong attention to detail while managing daily calendar and creating weekly or monthly reports and presentations.
  • Handled management of communication to Team Leaders by taking and making telephone calls, reviewing and prioritizing mail and composing and typing correspondence.
  • Supervised set up of conference rooms for corporate meetings and other events.
  • Liaised between internal and external suppliers to provide updated project status and performance reports.
  • Coordinated project materials by managing physical and digital files, monitoring spreadsheets and updating reports.
Office Manager, 01/1992 - 04/1996
Clovis Community College Rancho Cordova, CA,
  • Handled scheduling and managed timely and effective allocation of resources and calendars.
  • Managed daily operations by supporting continuous delivery of excellent services and care.
  • Trained 5 employees on best practices and protocol while managing teams to maintain optimal productivity.
  • Liaised with customers, addressed inquiries, handled meeting requests and answer billing questions to provide outstanding customer care.
  • Updated employee paperwork and records.
  • Generated financial reports for management review.
  • Maintained impeccable office organization to support efficiency, professionalism and performance objectives.
  • Oversaw day-to-day office operations, including receiving and organizing correspondence, answering and forwarding calls and creating business letters and records.
Recpetionist/Accounts Receivable/Billable Hours , 03/1992 - 12/1993
Chamberlain D'Amanda City, STATE,
  • Monitored daily and weekly schedules and monthly calendar obligations for 30 Attorneys.
  • Screened and verified visitors for identification credentials and purpose of visit to maintain security of personnel and office environment.
  • Processed payments and updated accounts to reflect balance changes.
  • Scheduled and confirmed appointments.
  • Provided clerical support to all team members to improve office efficiency and enhance productivity.
Human Resources Specialist, 07/1986 - 07/1991
US Army City, STATE,
  • Supervised staff and client training to ensure comprehensive knowledge of federal, state and local regulations.
  • Mitigated regulatory risks by advising leadership with recommendations on organizational policy improvements, including equal employment opportunity and sexual harassment for corrective action planning.
  • Supported top talent identification processes by interviewing candidates and executing all HR steps, including onboarding, orientation and benefits.
  • Trained staff on software functionality for human resources processes, including employee referral program, sensitive position tracking and tuition assistance program.
  • Oversaw all facets of staff and client training objectives to install knowledge of federal, state and local regulations and requirements.
  • Managed 300 soldiers across compensation, benefits, wellness and safety, HRIS, payroll and information and data departments to ensure optimal productivity.
Education and Training
High School Diploma: , Expected in 06/1985
-
Edison Technical Educational Occupational Center - Rochester NY,
GPA:
Status -

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Resume Overview

School Attended

  • Edison Technical Educational Occupational Center

Job Titles Held:

  • Military Staff Administrator
  • Office Manager
  • Recpetionist/Accounts Receivable/Billable Hours
  • Human Resources Specialist

Degrees

  • High School Diploma

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