Military Staff Administrator Resume Example
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MILITARY STAFF ADMINISTRATOR
Summary
Flexible and focused team player with expertise in customer relationship management, HR proficiencies, strategic planning and time management. Self-directed, productive and organized individual. Excellent project management acumen with logical approach to work. Gifted in identifying problems and developing practical solutions. Re-entering the workplace after spending many years being a military spouse.
Skills
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Experience
Military Staff Administrator
Atlantic Beach , FLTécnico Corporation/Sep 2007 to Dec 2010
Atlantic Beach , FLTécnico Corporation/Sep 2007 to Dec 2010
- Maintained 100% accuracy while digitizing records, taking meeting minutes and messages and transcribing notes.
- Assessed current office procedures and implemented improvements, boosting productivity 100%.
- Resolved trouble ticket issues quickly and escalated critical problems immediately to Team Leaders.
- Coordinated travel arrangements, including ground transportation, flight reservations and lodging.
- Verified and logged deadlines in response to daily inquiries and requests.
- Attended meetings and took meticulous notes to disseminate to all participants.
- Aided senior leadership during executive decision-making process, generating employee data reports to recommend corrective actions and improvements.
- Prevented scheduling errors by demonstrating strong attention to detail while managing daily calendar and creating weekly or monthly reports and presentations.
- Handled management of communication to Team Leaders by taking and making telephone calls, reviewing and prioritizing mail and composing and typing correspondence.
- Supervised set up of conference rooms for corporate meetings and other events.
- Liaised between internal and external suppliers to provide updated project status and performance reports.
- Coordinated project materials by managing physical and digital files, monitoring spreadsheets and updating reports.
- Reduced process lags by quickly processing personnel actions, awards, flags, legal incidents, sponsorship, evaluations, morale and welfare documentation.
- Maintained employee benefits programs and informed employees of benefits by studying and assessing benefit needs and trends.
- Liaised with HR management to devise and update policies based on changing industry and social trends.
- Applied comprehensive understanding of HR principles and employment laws and regulations to provide counseling to employees and developed internal policies.
- Liaised between employees and senior leadership to address inquiries, complete contract processing and foster problem resolution.
- Managed 1000+ employees across compensation, benefits, wellness and safety, HRIS, payroll and information and data departments to ensure optimal productivity.
- Evaluated staff performance at multiple facilities and made recommendations for training improvement.
- Oversaw all facets of staff and client training objectives to install knowledge of federal, state and local regulations and requirements.
Office Manager
Owensboro , KYDeaconess Health System/Jan 1992 to Apr 1996
Owensboro , KYDeaconess Health System/Jan 1992 to Apr 1996
- Handled scheduling and managed timely and effective allocation of resources and calendars.
- Managed daily operations by supporting continuous delivery of excellent services and care.
- Trained 5 employees on best practices and protocol while managing teams to maintain optimal productivity.
- Liaised with customers, addressed inquiries, handled meeting requests and answer billing questions to provide outstanding customer care.
- Updated employee paperwork and records.
- Generated financial reports for management review.
- Maintained impeccable office organization to support efficiency, professionalism and performance objectives.
- Oversaw day-to-day office operations, including receiving and organizing correspondence, answering and forwarding calls and creating business letters and records.
Recpetionist/Accounts Receivable/Billable Hours
City , STATEChamberlain D'Amanda/Mar 1992 to Dec 1993
City , STATEChamberlain D'Amanda/Mar 1992 to Dec 1993
- Monitored daily and weekly schedules and monthly calendar obligations for 30 Attorneys.
- Screened and verified visitors for identification credentials and purpose of visit to maintain security of personnel and office environment.
- Processed payments and updated accounts to reflect balance changes.
- Scheduled and confirmed appointments.
- Provided clerical support to all team members to improve office efficiency and enhance productivity.
Human Resources Specialist
City , STATEUS Army/Jul 1986 to Jul 1991
City , STATEUS Army/Jul 1986 to Jul 1991
- Supervised staff and client training to ensure comprehensive knowledge of federal, state and local regulations.
- Mitigated regulatory risks by advising leadership with recommendations on organizational policy improvements, including equal employment opportunity and sexual harassment for corrective action planning.
- Supported top talent identification processes by interviewing candidates and executing all HR steps, including onboarding, orientation and benefits.
- Trained staff on software functionality for human resources processes, including employee referral program, sensitive position tracking and tuition assistance program.
- Managed 300 soldiers across compensation, benefits, wellness and safety, HRIS, payroll and information and data departments to ensure optimal productivity.
- Prepared employees for assignments by establishing and conducting orientation and training programs.
- Implemented employee engagement and development activities, presentations and training to maximize productivity and unite workforce.
- Developed process improvements and streamlined procedures to effectively resolve employee discrepancies.
- Evaluated staff performance at multiple facilities and made recommendations for training improvement.
Education and Training
High School DiplomaEdison Technical Educational Occupational CenterJun 1985City
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School Attended
- Edison Technical Educational Occupational Center
Job Titles Held:
- Military Staff Administrator
- Office Manager
- Recpetionist/Accounts Receivable/Billable Hours
- Human Resources Specialist
Degrees
- High School Diploma
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