A self-driven professional who accumulated managing experience throughout undergraduate studies. Familiarity with driving strategic initiatives, operational tasks, and managing events. Searching for a
Skills
Excel at working independently or with a team
Highly Organized
Microsoft Office expertise
Meticulous attention to detail
Eager to learn
Team Leadership Reliability
Project planning and development
Work History
Military Personnel (Human Resources) , 12/2019 to Current Benihana – Coral Gables, FL,
Give Airmen counsel and resources they need to help them achieve their long-term career goals.
Ensure compliance with personnel policies, directives and procedures.
Create, maintain and audit personnel records of military members.
Conduct interviews to determine individual interests and qualifications.
Oversee personnel activities and functions.
Strengthened customer relationships and authored strategies to provide positive experience for customers.
Maintain the members account information database by updating customer accounts.
Address on average 25 inbound customer calls daily to direct customers needs.
Restaurant Manager, 01/2015 to 05/2020 Cedarhurst Senior Living – Arnold, MO,
Managed 200-person team of cooks and front of house staff for high-volume restaurant.
Strategically developed effective marketing plans to increase sales and profits while managing costs.
Led and directed team members on effective methods, operations and procedures.
Organized special events in restaurant, including receptions, promotions and corporate luncheons.
Clearly and promptly communicated pertinent information to staff, such as large reservations or last minute menu changes.
Carefully developed lucrative annual food and beverage marketing plan and strict budget to maximize profits by negotiating pricing with local vendors.
Conducted interviews, selected and trained staff.
Housekeeper, 03/2004 to 12/2013 Outer Beaches Realty – City, STATE,
Cleaned privately owned, 5,000 sq. ft. cottages to the satisfaction of housekeeping manager and company standards.
Engaged with guests on room requirements and amenities to promote overall satisfaction.
Adhered to professional house cleaning checklist.
Cleaned and stocked guest rooms by replacing used towels and linens, vacuuming floors, making beds and restocking bathroom items.
Center Store Grocery Associate , 03/2008 to 01/2013 Food Lion – City, STATE,
Employed strategic tactics such as cross-selling and upselling to drive sales, won multiple competitions each month for selling the most featured items.
Coordinated restocking of sales floor with current merchandise and accurate signage for current promotions.
Selected to be a part of a traveling crew, to insure stores were set for the launch of the new program: Computer Audit Ordering.
Selected to fill in at various locations upon request for associates on vacation.
Updated pricing by changing over a 1000 labels in store each week, and signage for short-term promotions.
Education
5 Level Training : , Expected in 06/2021 Personnel Journeyman Course - , GPA:
Personnel Apprentice : , Expected in 03/2021 335th Training Squadron - Keesler AFB, MS , GPA:
: , Expected in 08/2020 Basic Military Education - JBSA Lackland TX , GPA:
Bachelor of Science: Business Management, Expected in 12/2017 Wayland Baptist University - San Antonio, TX, GPA:
Certifications
Certified Project Officer, DOL Coach - August 2021
Accomplishments
2017: Bob Ross Memorial Award- Given to one Outstanding Graduate Majoring in Business Management.
2021: Distinguished Graduate Award- Given to Airman who have shown discipline and completed extra voluntary work on top of graduating at the top of their class.
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