Dedicated and focused Military Pay Specialist Lead who excels at prioritizing, completing multiple tasks
simultaneously and following through to achieve project goals. Seeking a role of increased
responsibility and authority.
Meticulous attention to detail
Professional and mature
Strong problem solver
Dedicated team player
Eagle Support ServicesJanuary 2011 to June 2015Military Pay Specialist Lead Trenton, NJ
Interpreted military pay regulations and procedures Processed and resolved recurring pay actions using automated pay systems to Defense Military Pay Office (DMO) and DJMS
Received pay authorization documents for accuracy and completeness based on military orders
Explained and determined military pay entitlements for soldiers
Verified and corrected leave and earning for soldiers
Maintained personnel files
Researched previous pay action status
Cross trained co-workers on military pay entitlements and certain transactions
Trained and monitored six to eight soldiers several times a week
Collected and processed 120 to 180 demobilization packages
Received telephones inquires related to pay issues
Accepted and processed certified mail containing military pay documents
Responsible for meeting with Advance personnel returning from overseas deployment
Received overseas communication through phone and encrypted email related to soldiers returning to state side duty station
Prepared pay documents for submission into Defense Military Pay Office (DMO)
Worked with other DMPO's (military pay offices) when necessary
Recommended ways to improve process with the operation
Analyzed errors made by employees and provide corrective training information Supervisor
Reviewed DMO print outs to correct and balance data in pay account
Examined non-routine pay documents and recommended corrective action needed
Performed in depth analysis of complicated pay, travel, and accounts payable issues.
Serco IncSeptember 2006 to December 2010Personnel Assistant (HRM) Trenton, NJ
Finalized separation actions of Mobilized Army Officer and Enlisted service members
Reviewed approved separation actions and e-mailed notifications to the Joint Readiness Center (JRC) and Mobilization Readiness Battalion
Checked personnel information for accuracy and proper application of separation codes
Utilized computer software (Installation Support Module-ISM) to process Demobilizing process US Army Reserve, National Guard and Active Duty Army Soldiers by creating DD Form 214 and DD Form 220 for Demobilizing Army Soldiers
Utilize eMILPO to input data for Mobilizing soldiers , created DD Form 93 and Service Members' Group Life Insurance SGLV-8286
Perform records maintenance, personnel actions, evaluation reports, and ID Tags; determine soldier assignments / reassignments
Reviewed and calculated DD 214, DA 2-1 form, and Retirement Point sheet to establish service time and corrected for Demobilized soldiers if issues/concerns
Completed pre-transition functions and Soldier Readiness Processes in accordance with governing Army regulations and policy directives Conducted final review of documents to ensure all applicable discharge certificates are completed
Experienced using Real time Automated Personnel Identification System (Rapids) and Defense Enrollment Eligibility Reporting System (DEERS) Crossed trained at Mobilized Unit in processing center (MUIC), and JRC Main control desk personnel
Assisted with Mobilized and Demobilized processing service's member reporting to JRC for medical and administrative functions
Briefed Mobilized and Demobilized Soldiers from various parts of the United States.
Chenega Intergrated SystemsDecember 2004 to August 2006Accountant IV Auditor Trenton, NJ
Provided Mobilization and deployment support for US Army Reserve, National Guard and Active Duty Army Soldiers
Knowledge of Military pay rules, regulations, procedures and operations to determine, process and explain standard military pay actions in support of numerous specialty areas including resolving recurring problems
Experienced with utilizing automated pay systems, such as People Soft base, Defense Joint Military Pay Systems (DJMS), Defense Military Pay Office (DMO)
Leave Earning Statement (LES) to verify service members leave balance, Defense Military Pay Office (DMO) to verify member's entitlements history and inputs
Identified type of requested pay transaction based on orders or pay documents submitted
Prepared documents to re-establish a service member's account in the pay system
Researched current, historical, and other source data to develop and explain entitlement
Ensured validity of sensitive and confidential legal actions involving pay withholding for child support, alimony, divorce, education assistance, bankruptcy, and Internal Revenue Service garnishment
Performed quality assurance audits, special reviews, processes reports and compiles information regarding the causes of incorrect pay entitlements and review rejects making corrective action when necessary
Audited all pay documents prior to transmitting to DFAS Processed and inspected financial records and special pay request Verified, corrected, entered, and maintains files of personnel financial records with 95% accuracy rating and 97% accuracy for submission of pay documents
Conducted research to ensure the Department of Defense and Department of the Army requirements and regulations followed
Interpreted data to identify problems, determines nature of the problem or issue, decides approaches to use to resolve issues, and recommends solutions for systemic changes to enhance operations
Daily research to ensure the Department of Defense and Department of the Army requirements and regulations are met
Performs broad-in-depth financial analysis of inter-related Accounting concerning pay, accounts payable, and various travel entitlements, using multiple procedures, processes and techniques to evaluate alternatives and arrive at decisions, conclusions and recommendations.
Knowledgeable of military pay rules, regulations, laws, such as DODFMR, Volume 7A & DFAS 37-1,procedures or operations to determine process or explain standard military pay actions in support of one or more specialty areas and to resolve recurring problems.
Review pay documents from DMO and DJMS.
Analyzes particular facts of financial transaction problems/issues, verifies and evaluates data; obtains additional information to reconcile discrepancies or inconsistencies; and applies pertinent fiscal laws, regulations, precedent decisions, and procedures to determine appropriate action for resolution.
Analyzes and resolves tax processing problems based on soldier inquiries or internal control audits/reviews, ranging from Permanent Change of Station (PCS) issues and combat tax exclusion pay to refunds of erroneous tax collections.
Recipient of Department of the Army " Outstanding service and support provided as an Eagle Services Contractor insupport of the Mobilization and Demobilization Mission of the Directorate of Human Resources Military Award."
Recipient of Department of the Army (Human Resources Military) "Outstanding Contractor of the Quarter, 3rd QuarterFY 14, Award."
Recipient of Department of the Army (1114th Mobilization Support Battalion) "Outstanding dedication and selfless service in support of deploying Service Members Award."
Recipient of US Army Support Activity Fort Dix " In Appreciation of support of our Brave men and women in uniform fighting the Global War on Terrorism Award."
Accounting, accounts payable, administrative functions, Army, balance, email, financial, financial analysis, Insurance, legal, mail, Office, 97, People Soft, Personnel, Processes, improve process, quality assurance, Real time, maintains files, reporting, research, Supervisor, tax, telephones, phone, type