Military Academic Counselor Resume Example

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Jessica Claire
  • Montgomery Street, San Francisco, CA 94105
  • Home: (555) 432-1000
  • Cell:

Experienced Academic Counselor with a social science background, several specialties, and a passion for diversity and inclusion. Searching for a role where I can further develop my leadership skills, while also still advising and advocating for students and their goals in a broader fashion. I love helping people get to the next step in life, recognizing that everyone has a different journey along the way.

  • Desire to represent the university in a way to bolster our image in our community
  • Ability to manage multiple projects simultaneously
  • Able to create and edit video content using Microsoft Stream
  • Proficient in many different policies and procedures working with VA students with different requirements and restrictions unique to their states
  • Experience with Live broadcast communications with New student on-boarding
  • Very comfortable with communicating through multiple outlets, large rooms, online, email, phone conversation
  • Certified Military academic counselor over 13 years
  • Familiar with unique lifestyle of students using VA benefits
  • Building relationships is highest rating
  • Familiar with data collecting and interpretation of that data
  • Commencement team lead working directly with ADA graduates
  • Microsoft Office proficient including MS Teams and use of Excel for tracking purposes
Military Academic Counselor, 07/2007 to Current
ElemyIntercession City, FL,
  • Vice Lead of the African American Employee Resource Group, helping to organize events and collaborate with other ERG leadership
  • Unified ERG group member to better connect with satellite campus locations and to work together with other ERG leadership to plan events where all members can benefit
  • From 2007 to 2012 worked with Axia College Healthcare military students; many of these students planned to enter Nursing programs and while waiting to enter, they complete the Associates program; assisted students with research on requirements needed to meet their goals
  • 2012-2020 local campus military students for school of Business; provided support for Jersey City, Washington DC, Augusta, Savannah, and Maryland; working with Las Vegas and Dallas currently also; Jersey City had the biggest regulatory responsibility for student schedules as there was a secondary Learning Team course that needed to be added for compliance purposes
  • Member of Student Services Career Ambassadors team geared towards improving visibility and access to the university career resources during a program and post graduation for students.
  • I am a coach for student's looking to further their education. I assist military students with understanding how their degree program is important for the bigger goal. By creating relationships with students that extend past advisement on course scheduling, this helps the university retention and future student intake through word of mouth advertising of their own positive student experience
  • I can proficiently monitor student load over multiple databases to maintain above average retention
  • Over 4 months straight maintained the lowest fail rate for students on my Student Services team, Team Average approximately 5%, University line to meet is approximately 3% or lower, My rate was approximately 1.6%
  • Working with new hire orientation team sitting with new hires for phone call experience during training working as a subject matter expert on alternative credit options and PLA.
  • Since December 2019 working as a mentor for a new Academic counselor, apart of a new effort to help improve employee retention
  • Worked with leadership on different committees with goals around improving call coaching across the school of Business
  • On the commencement senior team since 2010, helping as Team lead for graduate assistance.
  • Communicate interoffice with other counselors and managers about policies and procedures, and ways to increase success in coaching
DJ for Valley Vista High School Varsity Basketball, 03/2019 to 03/2020
Pleasant Valley School District - CamarilloCamarillo, CA,

I have been the DJ for the varsity girls basketball team for the last 5 seasons. During that stretch the team has won three of five state championships. I am a volunteer until playoff time when AIA will pay me for the games, but my purpose for doing this is not monetary, but to give back to my community and for the girls to have another positive male influence in their lives.

Residential counselor , 09/2005 to 06/2007
Leroy Haynes Center For Children And Family SerCity, STATE,
  • worked with a team of counselors to monitor a cottage of twelve teenagers with chemical dependence needs and gang affiliations
  • Mentored two students directly that needed extra attention
  • responsible for trips home for weekend visits
Substitute Teacher, 11/2003 to 05/2005
St. Louis Public SchoolsCity, STATE,
  • Educated learners in various subjects in the elementary classroom environment and ensured seamless transition when the head teacher was unavailable.
  • Utilized prearranged lesson plans for existing classes.
  • Mentored, tutored, and instructed students in need of additional support.
  • Contacted principal's office to handle safety and disciplinary problems.
  • Managed classrooms of 15 to 25 students during the absence of assigned teachers.
  • Directed group activities to promote immersive, play-based learning.
  • Compiled and produced documents and reports and filed, copied or faxed required papers to appropriate parties.
Education and Training
Bachelor of Arts: Sociology, Expected in 2005
Illinois College - Jacksonville, IL
MBA: , Expected in 05/2021
University of Phoenix - Phoenix , AZ
  • Still in progress
Activities and Honors
  • University of Phoenix Platinum Performer in 2018 and 2019
  • Commencement committee lead for 10 years
  • Member of all Employee Resource Groups
  • Member of the NAACP
  • Working with the Live broadcast team welcoming new students to the University on camera

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Resume Overview

School Attended
  • Illinois College
  • University of Phoenix
Job Titles Held:
  • Military Academic Counselor
  • DJ for Valley Vista High School Varsity Basketball
  • Residential counselor
  • Substitute Teacher
  • Bachelor of Arts
  • MBA

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