LiveCareer-Resume

mid level analyst resume example with 9+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
  • :
Professional Summary

Dedicated professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Professional that has developed skills such as giving constructive feedback, decision making, adaptability, teamwork as well as conflict management. I am continuously looking to expand my knowledge in different areas. With a Master’s degree in Criminal Justice, I take a particular interest in the mission of the different careers that aid in the national security.


Skills
  • Analytical and Methodical
  • Tracking and Documentation
  • Customer Service Support
  • Resolving Problems and Incidents
  • Collaborative Team Player
  • Microsoft Windows and Office
  • Active Listening
  • Multitasking and Prioritization
  • Friendly and Patient
  • Documentation Development
  • Attention to Detail
  • Risk Assessments
  • Self-Motivated
  • Problem-Solving
  • Interpersonal Communication
  • Data Entry
  • Flexible and Adaptable
  • Teamwork and Collaboration
  • Cultural Awareness
  • Analytical and Critical Thinking
  • MS Office
  • Decision Making
  • Conflict Resolution
  • Honest
  • Excellent interviewing capability
  • Superb problem-solving skills
  • Observant
  • Accurate documenting
  • Background Checks
  • Excellent Communication
  • Written Communication
  • Customer Service
  • Time Management
  • Effective writing skills
Education
Bachelor of Science: Counterterrorism/Homeland Security, Expected in
-
Southern New Hampshire University - Hooksett, NH
GPA:
Status -

3.6 GPA

Master of Science: Criminal Justice, Expected in 12/2019
-
Fairmont State University - Fairmont, WV
GPA:
Status -
Bachelor of Science: Criminal Justice, Expected in 05/2018
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Fairmont State University - Fairmont, WV
GPA:
Status -

Minored in Sociology

Deans list multiple semesters

Interned at Marion County Probation; 01/2018-05/2018

Interned at Hazelton Federal Penitentiary

Relevant Coursework Completed in;

  • Advanced Criminal Law
  • Research Methods
  • Statistics
  • Homeland Security
  • National Security and Intelligence
  • Domestic Violence


Work History
Mid Level Analyst, 01/2022 - Current
Modern Technology Solutions, Inc. Huntsville, AL,


  • Worked with software development team on reported errors and bugs on newly released software and assisted in deployment of release fixes.
  • Removed malware, ransomware and other threats from laptops and desktop systems.
  • Serves as an examiner in the National Instant Criminal Background Check System (NICS) Operations Center. Review and analyze criminal records and documents and determine, within the three-day deadline that the Brady Act requires, if there are prohibiting factors that prevent potential gun buyers from purchasing firearms.
  • Receive telephonic inquiries and perform a name only search in the National Crime Information Center (NCIC), Interstate Identification Index (III), and the NICS Index, to include ECheck.
  • Review descriptive data on the potential gun buyer provided by the Federal Firearm Licensee (FFL) and compare it to possible hits.
  • If the search is negative and there is no criminal record, advise FFL that the sale may proceed. If a hit or potential hit occurs, it may be necessary to ask for additional descriptive information. Incumbents review the criminal records and determine whether the name and information match the subject (potential gun buyer).
  • Verify the FFL number and password, remaining constantly alert of possible attempts by unauthorized persons to gain access to the NICS by pretext.
  • Ensure adherence to security regulations so that at no time will criminal history information be made available to the FFL.
  • Receive, review and analyze those cases which require limited research for a Firearms eligibility determinations to be made. May require review of several records. Review the record to determine if charge is a felony or misdemeanor charge, which may require research of state and federal law. If there is not a disposition, must contact the state bureau and/or court, provide information and request the final disposition. If a hit is against a manual record, must review the record and request or ensure it is automated.
  • Review the record, documents and information, determine if a prohibiting factor exists, and advise the FFL of decision made.
MANAGEMENT AND PROGRAM ANALYST, 01/2020 - 01/2022
Us Department Of Transportation Memphis, TN,


  • Analyzed program data to provide input for key decision making and strategic planning.
  • Helped solve diverse program problems with in-depth analysis.
  • Analyze potential threats to the US, its territories and the president of the United States
  • Routine analysis of information collected through multiple databases
  • Collected and interpreted information using a variety of open source Intelligence (OSINT) collection methods,
  • Conduct report writing containing findings through researching multiple databases and forward necessary information to appropriate FBI field offices or special agents.
  • Receive, evaluate, and disseminate information pertaining to a variety of potential federal offenses or national security issues to the appropriate FBI Field Offices.
  • Act as a liaison to orally or electronically communicate pertinent information to the appropriate persons to relay or verify information
  • Wrote all investigative reports and conducted investigative responsibilities within the confines of the existing policies and procedures, in accordance with the Standard Operating Procedure (SOP).
  • Evaluate credibility and relevance of date in support of investigative work.
Background Investigator II, 07/2018 - 12/2019
First Fidelity Bank Norman, OK,


  • Obtained background check data on characters, financial statuses and personal histories.
  • Conducted comprehensive interviews with subjects, employers, associates, references and other individuals.
  • Documented information and submitted detailed reports.
  • Traveled to near and far places required for collecting specific information.
  • Reviewed and analyzed detailed records.
  • Performed financial background checks.
  • Performed undercover operations such as evaluating performance or honesty of employees by posing as customers or employees.
  • Questioned persons to obtain evidence for cases of divorce, child custody or missing persons or to gather information about character or financial status of individuals of interest.
  • Conducted comprehensive interviews with subjects, employers, associates, references and other individuals
  • Obtained background check data on characters, financial statuses and personal histories
  • Reviewed and analyzed detailed records
  • Completed detailed background checks using investigation skills, courthouse research and databases
  • Collected, verified and compiled facts to initiate valid case files
  • Wrote thorough and truthful reports about all observations
  • Manages 20+ cases per month
  • Uploaded evidence into case management system each day.
  • Searched computer databases, credit reports, public records or other resources to locate persons or to compile information for investigations.
Assistant Manager, 04/2012 - 07/2018
Wongs Wok City, STATE,


  • Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
  • Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
  • Reduced corporate costs by developing and implementing improved merchandising, receiving and maintenance procedures.
  • Established and optimized schedules to keep coverage and service in line with forecasted demands.
  • Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
  • Completed regular inventory counts to verify stock levels, address discrepancies and forecast future needs.
  • Helped with planning schedules and delegating assignments to meet coverage and service demands.
  • Conducted weekly staff meetings to motivate staff members, address concerns and questions, plan improvements, and evaluate progress toward goals.
  • Created organization systems for inventory control, merchandising, financial reports and schedules, dramatically increasing operational efficiency.
  • Assessed job applications and made hiring recommendations to bring in top candidates for key vacancies.
  • Set and enforced policies focused on increasing team productivity and strengthening operational efficiency.
  • Monitored security and handled incidents calmly.
  • Achieved recognition for contribution to store success by optimizing sales.
  • Assessed job applications and made hiring recommendations to bring in top candidates for key vacancies
  • Manage 4-5 employees per shift
  • Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies
  • Managed inventory control processes to restore back stock, control costs and maintain sales floor levels to meet customer needs
  • Monitored employee performance and developed improvement plans
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities
  • Set and enforced policies focused on increasing team productivity and strengthening operational efficiency
  • On-boarded new employees, including training, mentoring and new hire documentation

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Resume Overview

School Attended

  • Southern New Hampshire University
  • Fairmont State University
  • Fairmont State University

Job Titles Held:

  • Mid Level Analyst
  • MANAGEMENT AND PROGRAM ANALYST
  • Background Investigator II
  • Assistant Manager

Degrees

  • Bachelor of Science
  • Master of Science
  • Bachelor of Science

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

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