Meticulous, Board Certified Microbiology /Molecular Laboratory Supervisor successful at establishing effective policies and procedures that enable optimal productivity and efficiency while simultaneously reducing errors. Passionate about delivering quality care and facilitating efficient healthcare .
Highlights
Team leader
Extensive microbiology laboratory experience
Ability to study microorganisms
Strong clinical judgment
Infection control and prevention
Experience in using Cerner and Epic for recording patient results
SPSS and SAS (statistical software) user
Quality Assurance controls
Staff training and development
OSHA(General Industry Safety and Health) Certified
College of American Pathologists Inspection Team Member
Certified Medical Technologist (AMT)
Six Sigma Green Belt Certified
The University of Mississippi Medical Center-University Physicians:Department of Pathology Award, 2011
LabCorp-Supervisor of the Year, 2020
LabCorp-Laboratorian of the Year, 2020
Accomplishments
Trained new staff on Microbiology Laboratory Instrumentation, such as Vitek II, MALDI-TOF, Biofire (FilmArray System) Sensititre, MicroScan, Exalenz (Breath Bags) and Cepheid Infinity, Panther Fusion and Virtuo to ensure consistent quality and precision.
Experience
11/2021 to Current
Outpatient Laboratory ManagerTrinity Health Corporation – Trenton, NJ,
Maintain compliance with laboratory, company and legal regulations.
Communicate with patients with compassion while keeping medical information private.
Collaborate with multi-disciplinary staff to improve overall patient care and response times.
Provide leadership and motivation to 50 employees through supervision, training and coaching on duties and daily operational activities.
Resolved customer inquiries and complaints requiring management-level escalation.
Facilitate peer-to-peer conflict resolution.
Manage operations in accordance with budget requirements.
Organize team activities to build camaraderie and foster pleasant workplace culture.
Coordinate delivery of exceptional patient care by evaluating workflows and facilitating positive changes.
Review and assess staff processes, reducing hazards posed for residents and staff while promoting regulatory compliance.
05/2019 to 11/2021
Microbiology/Molecular Technical Supervisor Department Of Veterans Affairs – Tuscaloosa, AL,
Provide leadership and scheduling to 36 direct reports (Leads, Senior Techs, Techs and Lab Assistants) to maximize the effectiveness of daily work flow on all three shifts
Launched the Molecular Department for COVID-19 testing, processing 8,000 samples daily
Implemented and validated COVID, GC/Chlamydia, Trichomonas and HPV assays on the Hologic Panther instruments
Executing managing the processing and culture reading of 100,000 Microbiology specimens monthly, 1.2 million yearly
Aligned with management and staff on TATs goals and monthly reviews concerning the Microbiology and Molecular Departments
Inspect completed work to ensure validity, accuracy and to identify skills or ability issues
Serve as a resource by sharing knowledge on technical issues such as unusual specimens or unusual test results, etc.
Demonstrate a through knowledge of the principles and theories of advanced technical procedures
Ensure that goals and objectives of the department are administered daily and are consistent with corporate and management expectations
Assist manager with recommending alternative methods of providing services to reduce departmental operating costs
Supervise the staff of the department in regards to fluctuations in the workload
Adhere to CLIA, CAP and ISO standards
Review and revise Standard Operating Procedures with Discipline Directors
Conduct weekly department meetings to provide information, unity and department suggestions
01/2019 to 10/2020
Senior Medical Technologist-MicrobiologyVeterans Administration – Chico, CA,
Assisted and directed other staff in work duties as needed, and ensuring smooth workflow through daily group huddles
Prepared QC reports for supervisory and pathologist review, and ensuring that records are complete and accurate, to meet any and all regulatory agency requirements
Lead daily rounds with Infectious Disease Doctor's to assist in patient care
Proficient in plate reading SOC's, Wounds, Bloods, Urines and AFB slides
Aide in the detection and identification of organisms through biochemical testing and MALDI-TOF usage
Performed and efficiently read Kirby Bauer's, E-test, Sensititre and identification panels
Participated in leadership forums
Assisted in clinical studies with LVAD patient's
02/2017 to 01/2019
Lead Medical Technologist-MicrobiologyMerit Health River Region Medical Center – City, STATE,
Performed lab tests in the areas of Bacteriology, Mycology and Parasitology
Identified bacteria, molds, yeast, parasites, tuberculosis and other related organisms
Skilled plate reader in urines, blood cultures, wounds, body fluids, anaerobes, stools and respiratory cultures
Verified analytic accuracy, precision, sensitivity and references ranges for test methods
Troubleshooted basic instrumentation, culture media, chemicals, reagents and stains
Monitored Bac-T Alert machine for positive and negative blood cultures
Demonstrated in depth knowledge of the policies and procedures for patient preparation, sample requirements, specimen collection, and pre-analytical factors that affect sample quality
Assisted in documentation and submission of all required laboratory, departmental and staff statistics/reports
Proficient in Epic healthcare software
Assisted, trained and orient new staff and students in the microbiology lab discipline
Adhered to the laboratory's quality control policies, document all quality control activities, instrument and procedural calibrations and all maintenance performed (weekly and monthly)
Participated in opportunities for continuing education to enhance technical skills
Participate in leadership forums
Assisted and navigated CAP surveys
08/2013 to 02/2017
Medical Technologist (Generalist)Company Name – City, State,
Provided assistance as needed in all laboratory areas (Hematology, Chemistry, Microbiology and Blood Bank) as required to maintain appropriate patient care
Prepared blood, plasma, platelets, fresh frozen plasma and cryoprecipitate for transfusions by conducting blood group, type and compatibility testing
Detected organisms through plating cultures and streaking techniques
Performed routine, moderate and high complexity tests on all blood and bodily fluids
Utilized automated equipment and computerized instruments
Operated laboratory equipment such as microscopes and cell counters
Recorded and graphed temperatures on refrigerators and freezers
Completed and report all test in a timely manner with appropriate and accurate documentation
Conducted instrument function checks and preventative maintenance procedures on a daily, weekly and monthly basis
Communicated all instrument malfunctions, QC issues and unusual patient results to the section supervisor
Maintained a safe and clean working environment by complying with procedures, rules and regulations
Adhered to patient and hospital confidentiality
Education
Expected in 2016
Master of Public Health: Public Health Concentration: Epidemiology and Biostatistics Jackson State University - Jackson, MS GPA:
Expected in 2013
Bachelor of Science: Medical Laboratory Science The University of Mississippi Medical Center - Jackson, MS GPA:
Expected in 2011
Bachelor of Science: Biological Science Mississippi College - Clinton, MS GPA:
Minor in Psychology
Certifications
Certified Medical Technologist, American Medical Technologist (AMT) Member ID # 2675550
OSHA (General Industry Safety Health) Certified
Six Sigma Green Belt Certified, Management and Strategy Institute - 2021, Certification # 73268839
High Performance Teams Certified, Management and Strategy Institute-2021, Certification # 73268838
Activities
Cochair-Diagnostic and Therapeutic Counsel
Phlebotomy Instructor-Houston Methodist Medical Laboratory Science Program
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