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MFT/PCC Trainee Resume Example

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MFT/PCC TRAINEE
Professional Summary

Enthusiastic AMFT/APCC eager to contribute to a team and collaborate with other mental health professionals and provide comprehensive treatment to clients. Understanding of DSM-5 and various therapeutic approaches. Motivated to learn, grow and excel in the mental health field• Outstanding ability to work in both group and individual settings •Excellent verbal and written skills •Ability to document appropriate clinical information in a timely manner •Knowledge and experience in working with visually impaired children •Practice in using Light Box for low and visually impaired children •Skilled in providing individual and group therapy to children, adolescents, and adults •Proficient in non-directive play therapy •Strong knowledge of various play themes •Exceptional ability to build rapport and hold space.

Skills
  • MS Office, PowerPoint, Windows, Mac OS, Skype, Zoom, Google Drive, Thera-Link
  • Interpersonal skills
  • Record Keeping
  • Treatment plan development
  • Knowledge of multiple interventions/orientations
  • CBT techniques
  • Solution-focused techniques
  • Project organization
  • Problem resolution
  • Crisis Management
  • Customer Service
Work History
MFT/PCC Trainee, 03/2019 to 10/2019
Blind Children's Learning Center – Santa Ana, CA
  • Worked with children between ages 2 and 7 and adult clients to understand their unique needs and provide appropriate treatment approach.
  • Conducted individual play therapy sessions with typical, visually impaired, and special needs children.
  • Learned to recognize play themes, key issues, and strengths and develop appropriate treatment plans.
  • Conducted intake and assessments to formulate treatment plan and manage client records.
  • Garnered excellent reviews from individuals and families and maintained long-term counseling relationships to provide ongoing care and support.
  • Guided individual sessions with adults dealing with substance use, depression, anxiety, trauma, grief, and parenting issues.
  • Consistently maintained clean and safe playroom, set boundaries as appropriate when play became unsafe or harmful.
  • Recorded notes after sessions using SOAP method.
  • Assisted in planning of events such as graduation for school aged clients.
  • Collaborated with social services, referral sources and other treatment professionals to meet client's needs.
  • Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
Associate MFT/PCC, 05/2020 to Current
Blind Children's Learning Center – Santa Ana, CA
  • Ran individual therapy sessions for children ages 18 months to 14 years old in person and via telehealth to help clients with attachment issues and those struggling with depression, anxiety, guilt, and emotional problems.
  • Guide individual sessions with adults dealing with stress, anxiety, domestic violence, divorce, marital problems, and unique issues related to raising special needs children.
  • Helped develop and facilitate friendship group for special needs children and siblings ages 5 to 12 to strengthen and develop positive social skills.
  • Fostered communication and friendship among group members through team-building activities.
  • Guided clients in effective therapeutic exercises integrated from Cognitive Behavior Therapy and Solution-Focused Therapy.
  • Help clients to deal with realities of their children's diagnoses and develop coping skills.
  • Consistent work with special needs families to understand unique needs and provide individualized treatment plans.
  • Applied array of different methodologies to assist clients with therapy.
  • Delivered client assessments and implemented strategies based on individual needs.
  • Record notes after session using SOAP method.
  • Maintained high level of patient confidentiality to comply with all federal and company regulations.
  • Managed caseload of 12 clients.
  • Worked collaboratively with other mental health professionals to provide consistent care.
  • Provided comprehensive case management services, including creating treatment plans and connecting clients and families to appropriate resources.
  • Displayed sensitivity to cultural and linguistic needs of clients and families served.
  • Maintained excellent attendance record, consistently arriving to work on time.
Shift Supervisor, 09/2013 to Current
Starbucks Coffee Company – Seal Beach, CA
  • Consistently managed 10-person staff, effectively resolving issues, which resulted positive team morale.
  • Successfully collaborated with team members to solve problems by listening, brainstorming, compromising, and discussing how to avoid future conflicts.
  • Development of 3 new team members and existing staff of 5 in customer support and other company policies.
  • Established effective employee schedules and delegated tasks to take advantage of individual abilities and meet expected demands.
  • Delivered successful training to more than 5 employees educating on successful work processes and productivity strategies.
  • Developed and enhanced job assignments for barista team, planned production schedules and strengthened organization of task flows.
  • Completed store opening and closing procedures, including setting up registers and checking products.
  • Helped store management meet standards of service and quality in daily operations.
  • Submitted completed orders quickly to maximize delivery efficiency.
  • Conducted routine inspections of incoming materials to check quality and compliance with established product specifications.
  • Applied security, safety and loss prevention strategies during shifts.
  • Responded to and resolved customer questions and concerns.
  • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
  • Evaluated employee skills and knowledge regularly, providing hands-on training and mentoring to individuals with lagging skills.
Customer Service, 09/2011 to 09/2013
Reservationist, Gondola Adventures – Huntington Beach, CA
  • Met and exceeded upsell goals by highlighting target merchandise with strategic promotional approaches.
  • Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
  • Maintained up-to-date knowledge of store sales, payment policies and security standards.
  • Provided accurate information about promotions, customer programs and products, helping drive high customer retention.
  • Assisted customers by answering questions and fulfilling requests.
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Educated customers on promotions to enhance sales.
Education
Master of Arts: Psychology, Marriage and Family Therapy, Professional Clinical Counseling, 2020
Brandman University - Irvine, CA
  • Graduated with 3.9 GPA
2017
Partner of the Quarter - Seal Beach, CA
Bachelor of Arts: Psychology, 2015
University of Phoenix - Phoenix, AZ
Associate of Arts: Psychology, 2013
University of Phoenix - Phoenix, AZ
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Resume Overview

Companies Worked For:

  • Blind Children's Learning Center
  • Starbucks Coffee Company
  • Reservationist, Gondola Adventures

School Attended

  • Brandman University
  • Partner of the Quarter
  • University of Phoenix

Job Titles Held:

  • MFT/PCC Trainee
  • Associate MFT/PCC
  • Shift Supervisor
  • Customer Service

Degrees

  • Master of Arts : Psychology, Marriage and Family Therapy, Professional Clinical Counseling , 2020
    2017
    Bachelor of Arts : Psychology , 2015
    Associate of Arts : Psychology , 2013

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