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MetLife Disability Consultant Resume Example

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METLIFE DISABILITY CONSULTANT
Skills

  • Inventory control familiarity
  • Customer service expert
  • Telephone inquiries specialist
  • Large cash/check deposits expert
  • Supervision and training
  • Seasoned in conflict resolution
  • Strong organizational skills
  • Universal precautions 
  • Daycare management professional
  • Complex problem solving
Work Experience
Sutherland Global ServicesOctober 2015 to February 2017MetLife Disability Consultant
Chesapeake, VA
  • Managed assigned caseload of short-term disability (STD) and/or Family & Medical Leave Act (FMLA) claims.
  • Determined whether to return, pend, deny or pay claims.
  • Inputted data.
  • Evaluated claimant eligibility via information received from claimant, attending physician, and employer.
  • Decided payment period, followed up and monitored payment accuracy and timeliness.
  • Followed established claim policies and practiced to resolve claims and issues.
Taco Bell July 2011 to December 2014Shift Leader
Chesapeake, VA
  • Solving customer complaints quickly and with a smile.
  • Providing feedback to Team Members in a positive manner.
  • Communicating openly and honestly with the Restaurant Management team.
  • Following cash, security, inventory and labor policies and procedures.
  • Monitor food preparation to ensure orders are completed quickly and no product is wasted.
  • Organize staff schedules and workloads to maximize productivity.
Tammy Bolden's DaycaredFebruary 2010 to January 2016Daycare Assistant
Portsmouth, VA
  • Assisted children in transitioning during the day.
  • Encouraged and facilitated ongoing parent participation and involvement.
  • Helped establish a safe, clean and positive childcare environment.
  • Assessed and met the strengths and needs of every child.
  • Assisted in the development and implementation of weekly program plans.
  • Created and implemented developmentally-appropriate curriculum that addressed all learning styles. 
  • ​
Education and Training
Churchland High School2010High School DiplomaPortsmouth, VA
Hampton Roads Nursing Careers And Training Center2015Certified Nursing AssistantPortsmouth, VA
Tidewater Community College2017Associate of Applied Science: Science
Norfolk State University2019Bachelor of Arts
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Resume Overview

Companies Worked For:

  • Sutherland Global Services
  • Taco Bell
  • Tammy Bolden's Daycared

School Attended

  • Churchland High School
  • Hampton Roads Nursing Careers And Training Center
  • Tidewater Community College
  • Norfolk State University

Job Titles Held:

  • MetLife Disability Consultant
  • Shift Leader
  • Daycare Assistant

Degrees

  • High School Diploma
    Certified Nursing Assistant
    Associate of Applied Science : Science
    Bachelor of Arts

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